I was dubious as I always used a high street optician but they charge an astronomical sum of money for glasses. I saw Reglaze my Spex, read their history and decided to give them a try. No regrets wha... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fast turnaround, keen pricing for reglazing my backup pair. I'd specified highest refractive index lenses and they arrived optically perfect. I'd asked if some refurb could be done on the frame at... Ver mais
I have previously used this company twice before with great success. This last order, although delivered back quickly, was not as requested. My glasses were returned with the 2 lenses transposed. As t... Ver mais
Great service. I sent two pairs of specs on Thursday and got them back on Wednesday. That is under a week. Stunning. Great comms and notification. Cheers
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Reglaze My Spex is an on-line, internet based company where you can choose new lenses for your own frames, we offer many types of lenses, coatings, and lens tint options. At an unbeatable price
Informações de contacto
PO BOX 72, LL77 9BH, LLANGEFNI, Reino Unido
- sales@reglazemyspex.com
- reglazemyspex.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service as always
Good service with clear communication throughout. The pricing is very good as well.
Fast and easy.
This is my first order from this…
This is my first order from this company. My only concern is the time taken to reglaze and return my glasses, I placed my order on 19th May and received them back on 10th June. I could have taken them to specsavers and they would have taken 19 days.the lenses appear to be of good quality and at a very reasonable price. I will use reglaze My Spex in future but please sort out your time scale.
Roger Hurcombe.
Appalling so-called customer service
I should begin by saying that I am always reluctant to post a bad review. In fact I always look to find the best in products, people and services. However, I feel compelled to share my experience of this shower. To be fair, I used them a lot over the years but most recently have seen a significant deterioration in their so-called customer service. I’m uncertain if they have employed a new person into the role, but they really need to consider some training for this one.
Having recently lost a pair of specs that they recently reglazed for me I sent them the original order asking if they could recreate that, and at what price. The individual that replied was curt and rude, telling me that I needed to follow the order menu. I politely asked if they would just look at the attachment I sent but they couldn’t even be bothered to do that, and gave curt, patronising responses. My wife and I had used the company on many occasions, and although I wasn’t expecting special treatment, I had hoped for a personalised response and a little support with my purchase. A bot would have shown more consideration and flexibility of thought. When I said that I was unhappy with the lack of support I was met with a sarcastic “no problem, have a wonderful day” along with a smug emoji. Happy to share the exchange for anyone that’s interested.
I’ve since spoken to others that have said they have had similar experiences. There are so many other providers out there so I would suggest you shop around...
I've used these guys for 10 pairs of…
I've used these guys for 10 pairs of glasses now and it would be rude to not give them a review...absolutely brilliant service.
Top drawer.
Super fast service
Super fast service, ive been using reglazemyspex for years never been disappointed..
Great service and quality lens very…
Great service and quality lens very quickly, yet again ! 👌
Good service, competitive priced
Excellent service, good communication and very fast turnaround
Excellent service and good quality…
Excellent service and good quality product.Quick and efficient turn around.
Would be good to have a telephone number to speak to someone as previously.
Quality lenses fitted as advertised!
Job completed in good time,very happy…
Job completed in good time,very happy with results
Great price very quick good quality…
Great price very quick good quality very happy with my jew lenses
Fantastic price
Fantastic price! Took a little while but that was the only negative. If you’re not in a hurry I would highly recommend. I will be using again
Damaged frames and no response
My vintage frames (1940s) were returned with new lenses but the frames were quite badly damaged and there are marks on one lens which can’t be cleaned off. No mention of this and no reply to email sent three weeks ago. Very disappointing.
Excellent all round.
Lenses are good. Second time we have used this company and I can highly recommend them. Price is very good and got them back quickly. Will use again.
Fast turnaround, keen pricing, optically competent
Fast turnaround, keen pricing for reglazing my backup pair. I'd specified highest refractive index lenses and they arrived optically perfect.
I'd asked if some refurb could be done on the frame at the same time - tightening of the spring/flex hinges and replacing the ear pads. Sadly Reglaze My Spex doesn't offer such services. I'd have gladly paid extra against a quote.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








