Reject My Car Opiniões 

175
•
TrustScore: 4.5 em 5

4,5

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Classificada 1 em 5 estrelas

Do not use. We engaged reject my car to obtain a redund for a land rover we bought. To cut a long story short id recommend obtaining an independent report and seeking seeking a refund yourself. The co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great service from the team, they persevered right to the end with an awkward seller. Will be forever grateful after all the stress that the seller put us under.

Classificada 5 em 5 estrelas

Over 3 years after Ian at rejectmycar.com got us a full refund on our unwanted vehicle, his service is still the best we've experienced in any field! He still gives us free expert advice on cars we pl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If your reading these reviews I guess you need help of some sort, you have certainly come to the right place! After receiving the all clear from'The Official HPI Check' I purchased a vehicle only... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Meditação
  2. também em
  3. Concessionário auto
  4. Empresa de finanças e empréstimos para carros
  5. Serviço de assistência a pequenos litígios

Escrito pela empresa

Automotive Dispute Resolution Service We help you get refunds on faulty cars, motorcycles and motorhomes. We even do the occasional hot tub! Whether you bought the vehicle new or used, whether you paid cash or finance, we can help in almost every situation!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

175 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,5

Todas as opiniões

(175)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Support and guidance throughout

Since delivery of an unsatisfactory vehicle in February 2021 and after contacting Reject My Car to seek guidance, Ian has been by my side at the important key moments in the difficult process of getting my money back and the car rejected. He also positively encouraged when times got 'heavy'!
He worked hard as a mediator between myself and the dealer. He patiently listened to my complaints about the terrible service from the dealer, my questions and my worries! He also assisted in the writing of emails. Ian undertook searches on the vehicle to find information that would aid my case and claim.
At the court hearing yesterday, he supported me by appearing at the digital hearing- listening carefully to the discussion and adding any technical detail I failed to voice. He contributed to my evidence pack I sent the judge.
Ian's help, knowledge and guidance most definitely helped to get the result we hoped for- a ruling in our favour. Full money back plus costs and expenses. And then the car will return to the dealer.
A long journey- but we totally appreciated Ian being on it with us!
Thank you so much!

13 de agosto de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Kate
This was a perfect example of a rogue trader acting in a deeply concerning manner.
Your tenacity and patience were rewarded with a Court judgement, next stop enforcement!!
Cannot help think this guy may pop up on Can't Pay, We'll Take It Away! soon!
Best regards
Ian

Classificada 5 em 5 estrelas

Ian is fantastic and did all the leg…

Ian is fantastic and did all the leg work in rejecting my car. I didn't think I had much of a leg to stand on as I'd had the car for 8 months and had done 3/4k miles when the timing chain went but Ian reassured me and in the end we won. I got a full refund in the end with Ian acting on my behalf. A real modern day superhero catching the villians of the motor trade. Thank you thank you thank you.

11 de agosto de 2021
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Resposta da Reject My Car

Thanks Devon!
It was a pleasure acting for you.
If only the finance company and car dealer had played fair, then it would have been done for the summer!
A good riddance to 'Carlos' the Polo!
I hope the new car is giving you great service!
Best regards
Ian

Classificada 5 em 5 estrelas

Ian Ferguson helped us return a car

Ian Ferguson helped us return a car. As with most ongoing problems with cars and garages it wasn't a simple fix and we were dealing with a number of people who were giving conflicting information. Ian took everything off our hands and had it sorted in a week.

Ian was great, he made everything very clear and anything I didn't understand he was happy to explain and even helped me though talking to the garage when I returned the car

I would highly recommend reject my car and especially Ian Ferguson.

27 de julho de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Henry!
The garage were mostly good to deal with, although they could have been more proactive with communication.
That said, you got the outcome you deserved!
It was a pleasure to act for you, and I hope the next car meets all your requirements!
Best regards
Ian

Classificada 5 em 5 estrelas

100% recommended

Ian and his team have been amazing from minute one! They worked hard and got a great result for me. I thoroughly recommend them. Dan. Norwich.

27 de julho de 2021
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Resposta da Reject My Car

Thanks Dan
What a fantastic outcome, and one that lets you move on in the best possible way!
It was a pleasure sorting this one out!
Best regards
Ian

Classificada 5 em 5 estrelas

Excellent service and advice from start…

Excellent service and advice from start to finish. Ian was just brilliant in dealing with a tricky situation of which I had no experience. He’s ability to cut through and deal with the rejection promptly was a life saver for me. Highly recommended ⭐️

19 de julho de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Ella
This situation was made a lot easier by a cooperative car dealer.
I am delighted we got such a swift outcome, and I hope the next car is all you want and more!
Best regards
Ian

Classificada 5 em 5 estrelas

5 Star service.

I contact Rejectmy as my car developed a rattle, squeak snd terribly loud wind noise coming into the cabin. Ian helped provide a letter to the finance company and instructed me what the process would be. All Ian’s help was massively appreciated as it helped me reject the vehicle and gain full money back from the finance company.

28 de junho de 2021
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Resposta da Reject My Car

It was a pleasure to assist JP.
These circumstances are never pleasant or easy, but hopefully we made the process as straightforward as possible.
Enjoy choosing the new car!
Ian

Classificada 5 em 5 estrelas

Excellent Service!!!

I first contacted Ian through a recommendation after suffering horrendous service from Honda financial services and Bill smiths Honda where I was to the point of being stuck with a motorbike with just 1000 miles on that wasn’t fit for purpose , I thought this was the end of the road and I were to be stuck .
Then stepped in Ian within days the ball was rolling no messing around all letters sent and contact made all stress and worry relieved from myself .
Within no time at all Ian shown why he’s at the top of his game at what he does proving that me the consumer was a victim of poor workmanship and horrendous customer service by both the dealership and Honda with information from behind the scenes the truth come to light .
Only that the Dealer still wouldn’t play ball this case would have been done and dusted in no time but the extra few weeks it took was well worth the end result of having a refund and the Bike being taken back by Honda .
I would recommend Ian to anyone and everyone he’s professional and knows his stuff once he’s involved whoever’s on the receiving end should definitely be worried, I would certainly look to use him if I ever encounter an issue like this in the future .
Top Guy and thank you for the Hard work .

17 de junho de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Grant!
If Carlsberg did reviews!
It was a pleasure acting for you, and in fairness Honda acted well when we got involved.
The dealer though...........arrogant and inept!
You can now move on and get some new 'wheels' and if you venture up this far I will look forward to seeing them!
Best regards
Ian

Classificada 5 em 5 estrelas

AMAZING SERVICE

I can't speak highly enough about the experience I have had with Ian and team at Rejectmycar! Ever since the first initial phone call with Ian, I was immediately put at ease and knew I was in safe hands. Everything seemed to happen so fat compared to me failed attempt at getting noticed. Just short of 5 weeks and everything is wrapped up! The wealth of knowledge and experience Ian has is phenomenal. I would not hesitate to put anyone in contact with Ian and if I ever (hopefully not) have another experience with a vehicle in the future, Ian is the man I will go to!

Thank you once again.

Craig Lister
BMW X4

9 de junho de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Craig
This was a great outcome, and was in part down to the help from LV.
You'll now be able to move on and get a safe and reliable car.
The unfortunate part of this situation was BMW Financial Services who, when faced with such a serious situation, did absolutely nothing! They are one of the most poorly customer focussed finance companies out there. Use a different one next time!
Best regards
ian

Classificada 5 em 5 estrelas

Ian and his team are amazing they got…

Ian and his team are amazing they got my car back from a dodgy car dealers that did not want to know when I tried to reject it the car had serous mechanical problems and had been wrote of twice quote death trap anyone struggling to get a refund I would highly recommend Ian and his team 10/10 👍 all day great service!!

7 de junho de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Kyle
It was a tricky one to resolve, but we got there in the end!
Hopefully the next car will be better.
Best regards
Ian

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend this company who provided me with excellent advice and service was beyond expectations. Knowledge of industry is exceptional do not hesitate to approach for advice.

2 de junho de 2021
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Resposta da Reject My Car

Hi Tracey
Your was a little unusual, but we got to the bottom of it eventually.
If we can help in any way in future, please get in touch.
Best regards
ian

Classificada 5 em 5 estrelas

Fantastic service from start to finish…

Fantastic service from start to finish I would High recommend, we had a warranty issue which the dealer and the manufacturer refused to resolve once Ian stepped in he dealt with the situation and we had the vehicle engine replacement under warranty.

26 de maio de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Anthony
One of our toughest cases made worse by an inept and underperforming dealer. Luckily, the manufacturer stepped in and after substantial discussions to reverse the dealers appalling mismanagement of the case, the engine claim was authorised. A great outcome.
Best regards
Ian

Classificada 5 em 5 estrelas

Best outcome!

The company in question, basically, tried to pull a fast one saying we owed them a ridiculous amount of money. Ian did an amazing job in getting the charge removed completely. We are delighted with the outcome. A huge thanks to Ian.I would definitely recommend giving him a call.

17 de maio de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Jack!
End of contract inspections are a huge problem!
Never transparent, often not compliant, the average consumer would struggle to get redress.
On this occasion I was delighted to help and even more so to reduce the bill from £2500 to nil!
In some cases a small cost of wear and tear is reasonable, but in your case a well kept car was condemned by a rather fanciful inspection.
Great outcome!
Best regards, Ian

Classificada 5 em 5 estrelas

I can’t thank Ian enough for resolving…

I can’t thank Ian enough for resolving a situation with a Dealership for me quickly and to my satisfaction. I was getting nowhere at all until I contacted Ian. I had been given the wrong information from the dealership continuously and I couldn’t of resolved the situation without Ian’s help - Thank you!

11 de maio de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Emma
It was a real pleasure to help you, and I was really pleased to get such a quick outcome for you.
Luckily on this occasion the dealer and finance company played fair.
Enjoy the new car!
Best regards
Ian

Classificada 5 em 5 estrelas

I had contacted Ian and reject my car…

I had contacted Ian and reject my car after I felt like all other avenues had been exhausted. A brand new car that I had purchased had issue after issue, and I was at my wits end with it. Within a month my case had been resolved with a satisfactory outcome for myself, and of course being rid of the troublesome car. I wouldn’t hesitate to recommend Ian to anyone who needs advice or support with a faulty car/ difficult car retailer. Thank you again!

7 de maio de 2021
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Resposta da Reject My Car

Hi Fin
It was a great outcome, helped along by the right person at the dealer!
It was a pleasure to act for you, and I hope the replacement car gives great service.
Happy motoring!
Ian

Classificada 5 em 5 estrelas

Simplest procedure ever

Fighting with Arnold Clark for months about a dodgy car they had sold me. After being in to get repairs done seven times I had enough. Put in an online enquiry and within 20 minutes had a phone call from Ian at rejectmycar. Ian’s confidence is enough to make you relax and let him take reign. 3 weeks into negotiations and my car is back in the dealership and a new one purchased. Thanks a lot Ian couldn’t of done it without you

30 de abril de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Jamie, it was a pleasure acting for you.
Luckily on this occasion, the dealer acted quickly and fairly and a swift conclusion was possible. I hope the replacement car goes well!
Best regards
Ian

Classificada 5 em 5 estrelas

Update to my original review

Update to my original review,

After sending multiple letters to a car dealer who refused to refund me I asked for some advice from Ian who was more than happy to give me some of his valuable time and drafted me a letter up to send to the dealer and incredibly the very next day I received a response from the dealer agreeing to refund, knowledge is power and Ian has bucket loads of it, I will recommend Ian without any hesitation to anyone who unfortunately finds themselves in a similar situation, he has restored my faith in humanity thank you Ian.

14 de abril de 2021
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Resposta da Reject My Car

Great Result!
Glad we could help and hope the next car gives you great service.
Best regards
Ian

Classificada 5 em 5 estrelas

5 stars is simply not enough for these guys!!

These guys deserve a 10 star review, beyond fantastic at what they do and absolute professionals.

Fast, seamless efficient service and my case settled within a week.

Couldn't recommend enough worth every penny!!

31 de março de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Candice
We were delighted to be able to help you, and on this occasion the dealer was mostly on the ball to speed matters along.
I hope your next car meets your expectations.
Best regards
Ian

Classificada 5 em 5 estrelas

Thank you

Can’t thank Ian enough! Was having constant issues with brand new car. Ian explained my options and dealt with the car rejection from start to finish. All resolved with Ian taking care of the whole legal process. Would highly recommend. Absolutely fantastic service!

25 de março de 2021
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Resposta da Reject My Car

Thanks Cara
It was a pleasure to act for you and I am delighted you got the outcome you deserved.
You can now look for a replacement that will meet all your expectations.
Best regards
Ian

Classificada 5 em 5 estrelas

Helping The Consumer

I have recommended Reject My Car to a few clients now and the response has been the same. Fantastic service backed by passion and commitment. The days of shoddy service and excuses from the motor trade are gone.

25 de março de 2021
Opinião espontânea
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Resposta da Reject My Car

Thanks Stuart
Your recommendations to friends and colleagues is very much appreciated, and your support throughout has been fantastic!
Best regards
Ian

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