Reject My Car Opiniões 

175
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not use. We engaged reject my car to obtain a redund for a land rover we bought. To cut a long story short id recommend obtaining an independent report and seeking seeking a refund yourself. The co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great service from the team, they persevered right to the end with an awkward seller. Will be forever grateful after all the stress that the seller put us under.

Classificada 5 em 5 estrelas

Over 3 years after Ian at rejectmycar.com got us a full refund on our unwanted vehicle, his service is still the best we've experienced in any field! He still gives us free expert advice on cars we pl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If your reading these reviews I guess you need help of some sort, you have certainly come to the right place! After receiving the all clear from'The Official HPI Check' I purchased a vehicle only... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Meditação
  2. também em
  3. Concessionário auto
  4. Empresa de finanças e empréstimos para carros
  5. Serviço de assistência a pequenos litígios

Escrito pela empresa

Automotive Dispute Resolution Service We help you get refunds on faulty cars, motorcycles and motorhomes. We even do the occasional hot tub! Whether you bought the vehicle new or used, whether you paid cash or finance, we can help in almost every situation!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

175 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(175)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great no obligation advice on a small matter

I approached Ian for some advice on a matter I was dealing with concerning a lease disagreement. He provided me with some of his valuable time on a no-obligation basis which I used to successfully resolve my issue. The speed of his responses and his superior industry knowledge greatly impressed me.

5 de março de 2021
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Lewis, I am just glad we were able to help you with some pointers for resolution.
Always on the end of a phone when you need help.
Best regards
Ian

Classificada 5 em 5 estrelas

Fantastic Service, Highly Recommended

Fantastic, fast and efficient service. Can’t thank you enough !

After buying a brand new car and finding it had multiple faults, corrosion and damage, I was given the runaround by the supplying dealership who were ignoring their contractual obligations and refusing to accept the rejection of my vehicle.

I then sought the assistance of Ian at Reject my Car and from my initial call with him I knew I was in safe hands. The whole process was concluded within 7 weeks and I was delighted with the settlement I received. During this time I was kept fully updated as to how things were progressing. Ian was professional, efficient, understanding and friendly from start to finish which made the whole situation much less stressful for me.

I would not hesitate to recommend Reject My Car to anyone who finds themselves in a similar situation.

26 de fevereiro de 2021
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Robert!
Nobody expects corrosion and electrical problems on a months old car, so you were right to reject it.
If the replacement is from the brand we discussed, I am pretty sure you wont have any problems!
Best regards
Ian

Classificada 5 em 5 estrelas

Fantastic advice. Very professional.

Although I didn’t use the full service as I was after some advice on a warranty claim after recently buying a used car. My enquiry was dealt with promptly and very professionally. Ian provide me advice over the phone and guidance on a written letter if I needed it. But with his advice may issue was resolved with a simple phone call. Amazing what you can achieve using the right words. Thank you Ian.

3 de fevereiro de 2021
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks ian, really glad we could help!
Best regards
Ian

Classificada 5 em 5 estrelas

What a super service Ian and his team offer

What a super service Ian and his team offers. I cannot recommend Rejectmycar.com enough if you have a problem with a dealer that isn’t helping resolve a problem.

5 de janeiro de 2021
logótipo da Reject My Car

Resposta da Reject My Car

Thank you Jon, your comments are much appreciated and I am glad we were able to help!
Kind regards
Ian

Classificada 5 em 5 estrelas

Genuinely nice people to deal with

So I find myself being ripped off again by another car company and who was on hand to help but Reject my car. Genuinely nice people to deal with and they genuinely care. Thank you again Ian, cannot recommend this company enough 🙏

19 de dezembro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks again Kara, I am looking forward to 'third time lucky' for your next car!
Best regards
Ian

Classificada 5 em 5 estrelas

When you are at the end of your tether…

When you are at the end of your tether and getting nowhere with the garage who sold you a dud car, what a great sense of relief it is to be able to turn to someone like Iain Ferguson at 'Rejectmycar' who clearly knows the industry inside out and is prepared to fight your corner for you. Dealing with Iain is so easy in that he is so enthusiastic in getting the best deal for you. His professional knowledge is unquestionable and his ability to get results from the most belligerent car salesmen is hugely impressive. I thank Iain for his incredible support to me and I most strongly support the excellent service that he provides.

10 de dezembro de 2020
logótipo da Reject My Car

Resposta da Reject My Car

Thanks John
I am glad we were able to help.
Best regards
Ian

Classificada 5 em 5 estrelas

Amazing service!

I bought a 2 year old car in July from a dealer and had nothing but problems between finance and shoddy paint repairs. I spent 3 months being passed from person to person, calls and emails falling on deaf ears. I called Reject My Car and within a week Ian had it all wrapped up, car sent back to the dealer and a refund in the bank. First class service, excellent communication and totally stress free! Thanks again Ian 👍🏻

9 de dezembro de 2020
Opinião espontânea
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Resposta da Reject My Car

We were delighted to help, and equally so to get you a quick resolution! I hope the new car is going well! Best regards
Ian

Classificada 5 em 5 estrelas

Invaluable advice

Invaluable advice, thanks so much.

9 de dezembro de 2020
logótipo da Reject My Car

Resposta da Reject My Car

Delighted we could offer some pointers to get you on the right road!

Classificada 5 em 5 estrelas

Ian sorted the issue with my BMW 140i…

Ian sorted the issue with my BMW 140i swiftly and professionally when communication with the car dealer turned sour. I have and will continue to recommend him.

9 de dezembro de 2020
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Resposta da Reject My Car

A particularly bad one William, made worse by a horrendous dealer and arrogant finance company. Glad we could help! Ian

Classificada 5 em 5 estrelas

Finally my problem car is no more

After months of issues with my car I spoke to Ian and he helped me reject my car, can’t thank him and his Team enough.

9 de dezembro de 2020
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Resposta da Reject My Car

Always happy to help Alison, and glad we were able to sort this one so quickly. Best regards
Ian

Classificada 5 em 5 estrelas

After struggling with Arnold Clark for…

After struggling with Arnold Clark for 8 months and getting nowhere Ian was so helpful and sorted my problem within 2 weeks. Fabulous!! Wish I had known about him from the start.
Thank you so much.

8 de dezembro de 2020
logótipo da Reject My Car

Resposta da Reject My Car

Thanks David, delighted we could get you the result before Christmas! Have a good one when it comes, especially in the 'low tier' area! Best regards, Ian

Classificada 5 em 5 estrelas

Being treated unfairly when selling a…

Being treated unfairly when selling a car, we contacted Ian, it was the best thing we could have ever done!

7 de dezembro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Dean, we got there in the end! Hope the next car doesnt cause you so much grief!, Best rergards, Ian

Classificada 5 em 5 estrelas

Reject my car we’re fully professional…

Reject my car we’re fully professional at dealing with the issues I faced when trying to reject a car from a dealer I had problems with. Highly recommend!

6 de dezembro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thank you Shona, the new car is lovely, best regards, Ian

Classificada 5 em 5 estrelas

Extremely customer focused

Extremely customer focused, knowledgeable and keeps the client in the loop at all times. Highly recommend RejectMyCar.com if you have a genuine issue that you are getting nowhere with. Top marks for Ian and the team.

5 de dezembro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Hi Ryan, glad we got you out of hot water! Best regards, Ian

Classificada 5 em 5 estrelas

Genuine, passionate and highly knowledgeable. Ian will get the result you want!

After only 5 days the car I bought from a major car dealership developed a major fault. A fault that 3 mechanics confirmed would have been present before they sold me it. I rejected the car and was being fobbed off right, left and centre. Ian called me and he spent a considerable amount of time with me explaining my rights. I came off the phone full of confidence and sure enough, within 24 hours, my rejection was accepted with refund processed right away. Such a genuine, passionate guy. Trying to reject a car is one of the most stressful things you will do. Let Ian take over and be confident he will have it sorted super fast

4 de dezembro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Stacy!, hopefully you've replaced it with something nice! Always here to help if you need anything, Ian

Classificada 5 em 5 estrelas

Ian did what everyone says and gave…

Ian did what everyone says and gave sound advice and helpful discussions. He helped me not to make a big mistake ! I would highly recommend him.

30 de novembro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Annette, it was lovely to chat to you.
I'm sure the dealer will play fair.
Happy hunting for your next car!
Best regards
Ian

Classificada 5 em 5 estrelas

Iain at rejectmycar is amazing!!!

Iain at rejectmycar is amazing. He and his team solved an issue I was dealing with for months so swiftly and I got a positive outcome returning my car and getting money back. Would recommend this company to anyone and more than happy to fully explain my story to anyone who needs reassurance.

21 de novembro de 2020
logótipo da Reject My Car

Resposta da Reject My Car

Hi Matt, thanks for the very kind words, and we are delighted to get you the outcome you deserved so quickly! Best regards, Ian

Classificada 5 em 5 estrelas

Expertise with Customer Service

After prolonged issues with the main dealer Ian and Reject My Car stepped in and within 14 days the dealer conformed and rectified my issues. After 6 weeks of my own time getting rebuffed RMC quickly and efficiently took the dealership to task and got the required outcome and some.
Ian knows his stuff, quickly understands what you need and your issues and is entirely transparent throughout the process, keeping you up to date and informed at all times.

We all like to think we can go it alone, sometimes you just can't particularly with some car dealerships and Reject My Car should be you first call.

26 de outubro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Gary, glad we could help on this one!Ian

Classificada 5 em 5 estrelas

Great service can’t recommend highly enough

Great service provided by a business committed to delivering a great outcome and with the added benefit of having a deep rooted understanding of the industry in question. Do not think twice about Reject My Car supporting your needs in resolving any issues you have, have had or are likely to have when buying a vehicle.

23 de outubro de 2020
logótipo da Reject My Car

Resposta da Reject My Car

Thanks John, as one of our earliest Clients your faith in us was appreciated, and we were delighted to get the outcome you deserved! Hope the new car is performing well.

Classificada 5 em 5 estrelas

After purchasing my car on finance and…

After purchasing my car on finance and rejecting less than a week, my deposit was used to settle existing finance and thus, my entire deposit was not transferred over to the new car. I made every effort to rectify this issue, dealer was reluctant to listen to me.

I believe in miracle, thus I met Ian. From the day I sent out my long paragraph email, I received a swift response. Without having to explain myself in more detail, Ian read my heart, felt the frustration and anger, he then immediately took my case further. After one month, thanks to Ian and his team, we have achieved the outcome that I was hoping for.

HIGHLY RECOMMENDED !!!!!
10* star service
Best investment I have ever made in my life!
Prompt and swift response

22 de outubro de 2020
Opinião espontânea
logótipo da Reject My Car

Resposta da Reject My Car

Thanks Haz, this should have been dealt with by the dealer, but for some reason they just failed miserably. I hope the car continues to perform well for you.
Ian

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