Reliable Respiratory Opiniões 

876
•
TrustScore: 2 em 5

1,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Honestly, with the way I have been spoken to and treated by this company, I do not even want to leave one star, but you have to rate to leave a review. What absolutely miserable people at this company... Ver mais

Classificada 2 em 5 estrelas

I was told that my replacement CPAP equipment would be covered by insurance after an initial payment and an acceptable level of use for about 10 days. I keep getting billed for the replacement mask et... Ver mais

Classificada 5 em 5 estrelas

My Sim card results were not sent in a timely fashion for my health care provider to view so I switched companies. I am trying the nasal pillow instead of the mask used prior, so needed a bit of hands... Ver mais

Classificada 1 em 5 estrelas

The “cPac” equipment was very imposing. The instructions provided by the Instructor were not. Going through how you put it on ONCE doesn’t make you confident you are doing it trght. BigBrother lookin... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. também em
  3. Farmácia

Informação fornecida por diversas fontes externas

Who We Are Competency and compassion are our priorities. Not only do we offer top-of-the-line airway management devices and replacement parts, our highly trained and competent staff connects with our customers through professional, attentive servic...


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

876 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(876)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Outstanding Support and Service

The support and service for my CPAP supplies is outstanding! When I ordered a new CPAP product, Reliable Respiratory sent a technician to my home to explain the new system and how to use it. I never received such great support from other providers. I am notified via e-mail whenever it is time for new supplies, and these are delivered securely and quickly by mail. I heartily recommend Reliable Respiratory to others!!

9 de fevereiro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Still waiting on supplies

Placed my first order for supplies in December. February now and still have not received anything. No contact from them on issues or delays. APRIA never treated me like this!

9 de fevereiro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

When I am ordering supplies they are…

When I am ordering supplies they are great, but when I called to say I don't think the mask is fitting correct on my face, the response was I don't have an option for a fitting. If the mask is not sitting correctly on my face then the CP as p process is not working. If it's not working my health is at risk. And I don't think you get that.

9 de fevereiro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Misled

I was told that my replacement CPAP equipment would be covered by insurance after an initial payment and an acceptable level of use for about 10 days. I keep getting billed for the replacement mask etc. My new order will not ship because of an outstanding balance that I thought was a billing error. Repeated calls to customer service only produced voicemail messages. Those messages were returned but the representative left only a voicemail. My former CPAP provider did not cost nearly as much as Reliable I will be contacting my PCP and Dr. Muppana to register my complaints

8 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

rightnow I think your customer service…is bad.

rightnow I think your customer service is very bad, Being put on a CUE is useless as it always says CUE1 . Mine hasn;t been working for a week and I can get no help from you. I have been waiting for a call fro 2 days. If you don;t take care of this problem I will have to look for help as I need this equipment to work for my health. Please advise .Pauline Dalesio.

8 de fevereiro de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

they work with you

they work with you, I'm really bad with scheduls and time. I work nights and they were quick to get me what I order and have been very good with customer service. 😃

8 de fevereiro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

The person who answers the phone in…

The person who answers the phone in Norwood, Diane, is extremely helpful and prompt. Supplies are delivered in a timely fashion. The respiratory therapists, however, are unreliable, hurried, and don’t seem interested in helping. My experience with Tonya was the exception

8 de fevereiro de 2019
Opinião espontânea
Classificada 3 em 5 estrelas

Okay but fairly Slow to Respond.

Sometimes they are difficult to contact. It took a long time to correct one of my fit-test issues. I am okay at this time and use my CPAP about 50% or the time!

I did like the person that first trained me on how to use the device and the woman who followed up on my mask fit and face-seal.

8 de fevereiro de 2019
Opinião espontânea

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