Relish Opiniões 

1760
•
TrustScore: 5 em 5

4,8

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So pleased to have found Relish! Great to have found age appropriate and challenging activities that can be shared with a loved one. We've already bought quite a few of the puzzles very tempted by ot... Ver mais

Classificada 5 em 5 estrelas

Ich habe die "Day Connect - Demenz-Tagesuhr" nicht aus gesundheitlichen Gründen gekauft, sondern weil die Schrift bei allen Lichtverhältnissen gut erkennbar ist, die Uhr nicht klobig wirkt, hübsch aus... Ver mais

Classificada 5 em 5 estrelas

My brother absolutely loves these and wore out his first set....he unfortunately scrapped the surfaces with the metal part of his brush. I gladly ordered him more. He spends hours painting during his... Ver mais

Classificada 5 em 5 estrelas

I have been looking for some activities for my grandad, he doesn’t have dementia but is having some older age cognitive and mobility challenges. My uncle bought him a jigsaw but it was 1000 pieces and... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento para deficientes

Escrito pela empresa

We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1760)

60 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Super quality and perfect for dementia…

Super quality and perfect for dementia sufferers.

27 de janeiro de 2025
logótipo da Relish

Resposta da Relish

Hello Glenda

Thank you for your wonderful feedback! We're so pleased to hear that you found the quality excellent and that our product is perfect for those with dementia. Your satisfaction means a lot to us! 😊

If we can help further, please do let us know.

Warmest regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

Order arrived promptly

Order arrived promptly, well packed and very pleased with item

27 de janeiro de 2025
logótipo da Relish

Resposta da Relish

Hello Paula

Thank you for your lovely feedback! We're so glad to hear that your order arrived quickly and safely and that you're pleased with your item. We hope this will be enjoyed.

If we can help with any questions, don't hesitate to let us know.

Warmest regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

First class service

First class service. Wonderful jigsaws and very helpful staff and owner. Thank you

24 de janeiro de 2025
logótipo da Relish

Resposta da Relish

Hello John

Thank you so much for your kind words! We're delighted to hear that you enjoyed our jigsaws and experienced first-class service. It was our pleasure to assist you.

If we can help with any questions, don't hesitate to reach out.

Warmest regards
Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

The personal attention I got from…

I cannot emphasize enough that the personal attention I received from Relish was above and beyond what most companies do. The clock was detained through no fault of their own, yet they emailed me to check if I got it. They were in touch everyday.
Then when I got the clock there were things I was confused about, yet I was given individual attention via email to help me with the setup

22 de janeiro de 2025
logótipo da Relish

Resposta da Relish

Hello Lulu

Thank you for your wonderful review. You are most welcome. It is always a pleasure to be able to help.

And I hope our contact today has assisted you also. However don't hesitate to reach out again.

Warmest regards

Samantha
Customer Support Manager

Classificada 2 em 5 estrelas

Product not up to standard.

Product not up to standard.
LCD is a not particularly high resolution, is dated, and is prohibitively bright. Light's up my father's room and he is unable to sleep despite putting it on the lowest setting.
I was expecting something more akin to an E-ink screen considering it only needs to display text however it is not the case.
Regrettably the product is near essential for patients with early dementia, however there is a huge mismatch between the product quality and price they're asking for.

23 de janeiro de 2025
logótipo da Relish

Resposta da Relish

Hello there

Thank you for your feedback. We’re sorry to hear that the screen brightness isn’t working well for your father, despite using the lowest setting.

We appreciate your suggestion regarding an E-ink display instead of LCD. However this would have meant the cost of our clocks would be considerably higher. If in the future, there are more E-Ink manufacturers on the market these costs may reduce. As a small business we are not able to currently take advantage of higher discounts to that of larger companies.

We truly value your insights and your recognition of how essential this type of product can be. All feedback is important to further help us understand our customers.

If you do have any questions, or concerns about the clock not being suitable for your father, please do reach out to us. We will be most happy to assist.

Warmest regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

Servizio di qualità

Ho acquistato già un paio di volte su questo sito.
Capi bellissimi e prezzi in linea, ottima qualità e imballaggio.
Servizio veloce e puntuale.

19 de dezembro de 2024
Opinião espontânea
logótipo da Relish

Resposta da Relish

Grazie per questa recensione Siamo lieti che tu abbia avuto una buona esperienza. Purtroppo non siamo l'azienda giusta da recensire. Ti invitiamo a reindirizzare la tua recensione su relish.it e sono sicuro che saranno lieti di ricevere il feedback.

Distinti saluti
Samantha

Classificada 2 em 5 estrelas

Puzzle piece seemed warped and doesn't…

Puzzle piece seemed warped and doesn't lay flat. This makes it difficult to put the neighboring pieces into place. For a patient who has dementia, this is extremely disturbing as he would like to feel accomplished. This is impossible with this puzzle.

1 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello Judith

Following up on our phone conversation earlier today, we sincerely apologise for the delay in responding to you regarding this matter and for the disappointment caused by the puzzle not meeting the quality standards it should have.

I will be arranging for a replacement puzzle to be sent out to you today. Once it has been delivered, we will follow up to ensure everything is as it should be.

We truly hope this experience does not deter you from giving us another opportunity to provide better service in the future. In the meantime, if you have any questions or concerns, please don’t hesitate to contact us.

Warmest regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

Great activities

Great activities

1 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Thank you Janet

We are super pleased to hear this.

If we can help with any questions, don't hesitate to reach out.

Warm regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

excellent products to stimulate those…

excellent products to stimulate those with dementia, different levels of difficulty but all worth while

2 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello Sue

Thanks so much for taking the time to leave us your review. We are sorry for the delayed reply. We do very much value all feedback.

We hope the products continue to be enjoyed and if we can help further, don't hesitate to let us know.

Warmest reagards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

Relish radio

It arrived promptly was so easy to set up ,my mother loves it very easy for her to use .would recommend

27 de novembro de 2024
logótipo da Relish

Resposta da Relish

Hello Susan

Apologies for the delay in replying to your review. We really do appreciate you taking the time to leave this.

We are pleased to hear the radio was delivered in a timely way. Most of all, that your mother can now listen to her music when she wishes to.

If we can help with any questions, do let us know.

Warmest regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

Arrived quickly

Arrived quickly. My dad was interested in the paint with water pages. Great idea!

26 de novembro de 2024
logótipo da Relish

Resposta da Relish

Hello Candace

Thank you for taking the time to leave us your review. We are very pleased your order arrived swiftly (and apologies for our reply taking so long this time)

Great to hear that your dad was engaging with the Aquapaints. We hope very much that he has been enjoying these.

If we can help with any questions, please do not hesitate to let us know.

Warmest regards

Samantha
Customer Support Manager

Classificada 5 em 5 estrelas

Just bought one for my Father-in-law…

Just bought one for my Father-in-law who was still struggling along with his FM radio. He needed better reception and simple controls due to sight loss. He is very happy he can now listen to a couple more channels which have the kind of content he wants to listen to. The unit does seem expensive for a simplified radio, but it has made his life easier. He commented today that it would be useful to have a carry handle, for when he moves it between rooms (on battery power). So maybe that could be considerd

19 de dezembro de 2024
Opinião espontânea
logótipo da Relish

Resposta da Relish

Hello to the Watson Family

Thank you so much for sharing your experience! We’re thrilled to hear that the radio is making life easier for your father-in-law. It’s wonderful to hear how our products help support greater independence!

We appreciate your Father-in-Laws suggestion about adding a handle. This feedback along with others does get passed back to our design team for consideration, when we are looking to make improvements.

If we can help with any questions, please don’t hesitate to reach out! And wishing you, your Father-in-Law and family a wonderful Christmas and New Year.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

Amazing customer service.

I ordered a dementa friendly radio for my mother - unfortunately her room doesn’t have a good signal and she got very frustrated with it on first listening. I asked to send it back and then realised either the care home had thrown away the box or my mother had destroyed it. I explained this to customer services. Amazingly I was given a refund and told to donate the radio to someone who could use it ( the dementia ward upstairs are so grateful , given to someone with no family ). So fantastic customer service and a welcome surprise. Thank you Samantha and the team.

13 de dezembro de 2024
Opinião espontânea
logótipo da Relish

Resposta da Relish

Hello there

Thank you so much for your wonderful review. We were pleased to be able to help on this occasion. Finding things to help bring comfort to loved ones in care homes is so important. And we are sorry that the radio did not work out for your mother. Hopefully there is something else that can bring your mother joy.

Hearing that the radio has been so well received by the dementia ward is wonderful. As a small business, we may not be able to host as many giveaways as larger companies, but giving back whenever we can remains incredibly important to us.

We were very happy to assist you with this, and I appreciate your personal thanks too 💖. Wishing you and your mother a lovely Christmas.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

Puzles and crafts were a hit

Puzles and crafts were a hit, very helpful and creative activity time.

1 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello Christopher.

We very much appreciate you taking the time to leave us your review. Perfect to hear that the products were such a hit. We hope these are something that can be enjoyed at quieter times over the Christmas season.

If we can help with any questions, do let us know and wishing you all the best for Christmas.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

Items delivered promptly.

2 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello Karen

Thanks for your super review. We are glad your order arrived swiftly. We hope that the products are really being enjoyed.

If we can help further, don't hesitate to let us know and wishing you all the best for Christmas.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

The puzzles are so colorful

The puzzles are so colorful. My husband enjoys doing them.

12 de novembro de 2024
logótipo da Relish

Resposta da Relish

Hello Bonnie

Thanks for your feedback and review, this is most appreciated. We are pleased to hear that your husband is enjoying the puzzles.

Wishing you and your husband a lovely Christmas and if we can help with any questions, don't hesitate to reach out.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

Received the puzzle very fast and was…

Received the puzzle very fast and was very impressed with the the way the puzzle can be put together in the box.

1 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello Toby

Thank you for your review! We are happy to hear you are impressed with the puzzle design concept. It’s great to know it arrived quickly too!

If you have any more feedback or need assistance, feel free to reach out. Wishing you a wonderful Christmas Holiday.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

Product purchased as a gift

Product purchased as a gift, but I'm excited to see it put to use. I like the concept of providing products tailored to the needs of dementia patients.

1 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello Stephanie

Thank you for your thoughtful review! We are glad to hear your appreciation of the concept behind our products, and we hope the gift brings comfort and joy to who it is for.

If you have any questions or need assistance in the future, don't hesitate to reach out. Wishing you a very happy holiday season.

Warmest regards

Samantha, Customer Support Manager

Classificada 5 em 5 estrelas

I was very happy with the product

I was very happy with the product. The boxes are sturdy and they are not kiddie.

1 de dezembro de 2024
logótipo da Relish

Resposta da Relish

Hello there

Thanks for your review. We are pleased to know you were happy with the products. Great to hear that you appreciate the mature design. We hope these will all be very much enjoyed. And if we can help with any questions, don't hesitate to let us know.

Wishing you all the best for the Christmas Holiday.

Warmest regards

Samantha, Customer Support Manager

Classificada 4 em 5 estrelas

Loved the puzzles and word search

Loved the puzzles and word search. Unfortunately, I think the word search may be too difficult for who I purchased it for. I gave 4 stars because the packaging on one of puzzles appeared to be used.

30 de novembro de 2024
logótipo da Relish

Resposta da Relish

Hello there

Thank you for your review. We are sorry for the late reply and to hear that the wordsearch was not quite right for who it was for.

With the puzzle, please be reassured that our products sent out should always be unused and brand new. And we are sorry that the puzzle appeared less than perfect for you. We will reach out to support with this. We hope that you will give us the opportunity again to improve upon your experience.

Wishing you all the best for Christmas

Warmest regards

Samantha, Customer Support Manager

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