So pleased to have found Relish! Great to have found age appropriate and challenging activities that can be shared with a loved one. We've already bought quite a few of the puzzles very tempted by ot... Ver mais
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Leia as opiniões dos outros
Ich habe die "Day Connect - Demenz-Tagesuhr" nicht aus gesundheitlichen Gründen gekauft, sondern weil die Schrift bei allen Lichtverhältnissen gut erkennbar ist, die Uhr nicht klobig wirkt, hübsch aus... Ver mais
My brother absolutely loves these and wore out his first set....he unfortunately scrapped the surfaces with the metal part of his brush. I gladly ordered him more. He spends hours painting during his... Ver mais
I have been looking for some activities for my grandad, he doesn’t have dementia but is having some older age cognitive and mobility challenges. My uncle bought him a jigsaw but it was 1000 pieces and... Ver mais
Informações sobre a empresa
Escrito pela empresa
We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
Informações de contacto
72 Leonard St,, EC2A 4QX, London, Reino Unido
- +44 (0) 203 488 2001
- info@relish-life.com
- relish-life.com
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
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excellent service
excellent service. We have had jigsaws and bingo games from here and they are brilliant.
29 de novembro de 2024
Resposta da Relish
Hello to you all at the Forget Me Not Club
Thanks so much for your review. It's great to know that our puzzles and games are being enjoyed at your group. Clubs are such a lifeline and a support for so many and we are happy to be a part of these.
If you have any questions, please do let us know. And wishing you all a wonderful Christmas.
Warmest regards
Samantha, Customer Support Manager
Excellent and friendly service
Excellent and friendly service. My dad loves the reminder clock. It's given him a new lease of life and greater independence. The Marble Maze Circuit Game was also a big hit. Highly recommended!
29 de novembro de 2024
Resposta da Relish
Hello there
Thank you for your super review. We are so pleased to hear that your dad loves the clock and what a positive impact it is having on his life. Great to know that the Maze is a big hit too.
If we can help with any questions, don't hesitate to let us know. And wishing you the very best for Christmas and the New Year.
Warmest regards
Samantha, Customer Support Manager
Tout à été parfait
Tout à été parfait. Envoi rapide. Livreur très professionnel et très sympa. Je recommande Relish.
29 de novembro de 2024
Resposta da Relish
Bonjour Caillette
Merci beaucoup pour votre avis. Nous sommes très heureux que vous ayez eu une excellente expérience avec nous.
Nous espérons que les produits que vous possédez seront les plus appréciés et vous souhaitons le meilleur pour les vacances de Noël.
Cordialement
Samantha, responsable du support client
Bought a sensory toy for my wife
Bought a sensory toy for my wife, who has Alzheimer's. She loves it. It is so good, I bought another. Simple but brilliant!
28 de novembro de 2024
Resposta da Relish
Hello there
Thank you for the wonderful review! Knowing that our sensory product brings comfort and joy to your wife means a lot to us.
It inspires us to keep doing what we love while staying committed to improvement and delivering the best possible experience.
If we can help with any questions, do let us know and wishing you and your wife the very best for Christmas.
Warmest regards
Samantha, Customer Support Manager
I purchased the clock for my mother who…
I purchased the clock for my mother who has dementia. She loves it. Many times she does not know if it’s morning or night time. Having the clock display say it is morning or afternoon or evening helps. Also displaying the day of the week has helped her.
26 de novembro de 2024
Resposta da Relish
Hello Susie
Thanks so much for your review. Sorry for the late reply to this, we do very much value your feedback. We are really pleased to hear that the clock is making a positive difference for your mother.
If you have any questions or need assistance in the future, feel free to reach out. And wishing you and your mother all the best this Christmas😊
Warmest regards
Samantha, Customer Support Manager
Jigsaw puzzles for people living with dementia.
I was interested in jigsaws for people living with dementia. I bought several simple puzzles and my husband quickly mastered these. He gained enough confidence from this to start doing “normal” jigsaw puzzles again.
28 de outubro de 2024
Resposta da Relish
Hello Dr Arrowsmith
Thank you for sharing such a heartwarming review! We are really pleased to hear that the puzzles helped your husband build confidence and progress to more challenging ones. It’s wonderful to know they made a positive difference.
If there’s anything else we can do to support you, please don’t hesitate to reach out! And wishing you a wonderful Christmas.
Warmest regards
Samantha, Customer Support Manager
Started straight away
My father wasted no time in trying out the jugsaw puzzle. Many thanks!
25 de novembro de 2024
Resposta da Relish
Hello there
Thank you for your wonderful review! We are so glad to hear your father started on the puzzle straight away. We hope he continues to enjoy this. And if we can help with any questions, please don't hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
I have 1 puzzle which came without…
I have 1 puzzle which came without pieces in plastic bag that has several pieces missing. I called it into your customer service line and I sent an email. No response from Relish! I would like a replacement puzzle. For now with no response or replacement I would not recommend this company
25 de novembro de 2024
Resposta da Relish
Hello Shari
We sincerely apologise for the missing pieces in your puzzle. Upon receiving your email, our system sent an automatic response immediately, which includes guidance on locating the missing piece. With regards your voice message, please accept my personal apologies. I had received this and arranged for a new puzzle to be dispatched. However I overlooked sending you an update for this.
Your new puzzle is already on it's way to you and is due to be delivered on Monday the 9th of September.
We deeply regret this inconvenience and hope for the opportunity to enhance your experience with us. Thank you for giving us and me personally the chance to make things right, and we hope to welcome you back to our store in the future.
Once again, my sincerest apologies for this situation.
Warmest regards
Samantha, Customer Support Manager
Fast delivery of good quality products.
Fast delivery of good quality products.
25 de novembro de 2024
Resposta da Relish
Hello there
Thank you for your fantastic review! We're so pleased to hear you were happy with the fast delivery and the quality of our products. If you ever need anything else, don’t hesitate to reach out!
Warmest regards
Samantha, Customer Support Manager
The puzzle I bought was just the job…
The puzzle I bought was just the job and it arrived quickly
29 de outubro de 2024
Resposta da Relish
Hello Jennie
Thank you for your lovely review! We’re thrilled to hear that the puzzle was exactly what you were looking for and that it arrived quickly. If there’s anything else you need, we’re always here to help!
Warmest regards
Samantha, Customer Support Manager
This product is very good
This product is very good, purchased for a adult with intellectual disability & will most certainly be purchasing again
21 de outubro de 2024
Resposta da Relish
Hello there
Thank you for your kind review! We are so glad to hear that the product is working well and meeting your needs.
If there’s anything we can do to assist you further, please don’t hesitate to reach out!
Warmest regards
Samantha, Customer Support Manager
Ordering was simple
Ordering was simple
Delivery to Ireland was quick, just a couple of days
Product as described
30 de outubro de 2024
Resposta da Relish
Hello Deirdre
Thank you for your wonderful review! We're delighted to hear that you found the ordering process simple and that your delivery to Ireland was so quick.
We're also thrilled that the product met your expectations. If you need anything else, don't hesitate to reach out—we’re always here to help!
Warmest regards
Samantha, Customer Support Manager
I found the member of staff very…
I found the member of staff very helpful polite and professional explaining the policy details clearly
29 de outubro de 2024
Resposta da Relish
Hello Anne
Thank you for your feedback, it’s greatly appreciated.
We hope you’re thoroughly enjoying the products, and please don’t hesitate to reach out if there’s anything further we can assist you with.
Warmest regards
Samantha, Customer Support Manager
Poor packaging
Normally very satisfied with my delivery. This time I felt there was not enough care with the packaging as the jigsaw pieces were lying loose in the cardboard box.
The information and advice from the company about appropriate products for the stages of dementia is excellent and very informative
18 de novembro de 2024
Resposta da Relish
Hello Margaret
We apologise for not responding to your review sooner. We really do value your feedback. We are sorry that the delivery experience was not as good as usual. We have passed this feedback on to our fulfilment team. We hope that the puzzle was still very much enjoyed despite this.
We appreciate your kind comments on the information and support we provide.
If you have any questions, please don't hesitate to let us know and we hope you give us another opportunity to improve on the service.
Warmest regards
Samantha, Customer Support Manager
Resposta da Relish
Hi Claire
Sorry for the delay in responding to your review. We really do appreciate this feedback and are so glad you had a great overall experience. If we can help again, don't hesitate to reach out.
Wishing you and your family a wonderful Christmas.
Warmest regards
Samantha, Customer Support Manager
My parcel has not arrived
My parcel has not arrived, others ordered the same day arrived ages ago. I’m beginning to think I was done.
15 de novembro de 2024
Resposta da Relish
Hello Mary
We sincerely apologise that you have not received your order. Looking at the tracking, it was dispatched on the same day the order was placed, sent via Royal Mail. Unfortunately, the tracking information indicates that it may have been lost in transit.
To resolve this, we will arrange for a replacement order to be sent to you promptly and will contact you directly with further updates. Please rest assured that Relish is a reputable company committed to supporting people living with dementia, their friends, carers, and loved ones.
If you have any questions, please do let us know. And apologies again for the inconvenience and disappointment caused.
Best regards
Samantha, Customer Support Manager
My husband is stage 4
My husband is stage 4. The puzzle scenes I picked were his favorite type nature scenes. We have enjoyed putting them together, together. He gets satisfaction out of finding where the pieces go & we both enjoy staying in the present enjoyably. I look forward to trying the All About us game. The circuit maze was fun but a little too simple for where he is now. I love that these were made with dementia patients needs in mind. Thank you.
13 de novembro de 2024
Resposta da Relish
Hello Sara
Thank you so much for sharing your experience with our products. It’s lovely to hear how these activities have brought joy and connection for you and your husband.
We appreciate your feedback on the circuit maze. And we hope you both find the *All About Us* enjoyable too. Thank you again for your kind words. If we can help with any questions, don't hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
Essential products + ranges - fantastic
A fantastic, thoughtful and insightful range of products
11 de novembro de 2024
Resposta da Relish
Hello Wendy
Thanks so much for your review. Your feedback on our products is so appreciated.
We hope the products you have will be very much enjoyed. If you have any questions, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
13 pieces work for Mom
The 13 piece puzzle was just right for my mom. I bought 3 puzzles. The pictures are pretty, the pieces are a good size for her to handle. My only complaint is that the cardboard pieces need to be thicker because some of the pieces curl up. Thicker pieces would lay flat.
13 de novembro de 2024
Resposta da Relish
Hello Carole
Thank you for your feedback! We’re glad the 13-piece puzzle works well for your mom.
We appreciate your note about the pieces. Thank you for bringing it to our attention, as this should not happen. We will reach out to you directly to understand if this is impacting on one or all of the puzzles. And look to arrange a replacement.
We hope to be able to improve upon your mom's experience of the puzzles.
Warmest regards
Samantha, Customer Support Manager
Two puzzles arrived very…
Two 35pc jigsaw puzzles arrived very speedily. For my mum, who has early to mid stage dementia plus Parkinsons. She enjoyed doing the first. Just the right amount of challenge, not to easy or difficult. Nice size pieces for her to manage with tremor. Keeping the second puzzle to produce in a few weeks time.
12 de novembro de 2024
Resposta da Relish
Hello Debra
Thank you for your review! We're so glad the puzzle was the perfect challenge for your mum and that the piece size works well for her. We hope she enjoys the second one just as much when the time comes! 😊
If you have any questions, we can help with, don't hesitate to let us know,
Warmest regards
Samantha, Customer Support Manager
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