Relyhome Opiniões 

Hi, I’ve done several work orders for them. I received only one check still my $4000 is on hold when I called them. They said your account is paused. I have to wait 180 days which doesn’t make sense at all. Let’s get together hire a lawyer and and get our many from this company.

I whould give no stars but it whould not let me. I'm owed over 4000 dolors from them that they have stole from me after approving work after it performed they reassigned it taking away what was owed already. Badddd business and even worse company so saying having 5000 reviews of 5 stars someone payed for those. Never ever do business with them. Thanks service contractor

Contractors Beware — Severely Underpriced and Delayed Payments

As a licensed contractor, my experience with Rely Home Warranty has been extremely disappointing. They operate using a fixed-price guide that is far below market rates — and they do not allow any price adjustments, even when the scope clearly justifies it.

You’re expected to:
• Cover the cost of all parts upfront
• Wait 30 days or more to be reimbursed
• Accept incredibly low payouts (e.g., $65 total for parts and labor on a job that required nearly $300 worth of work)

I completed a simple P-trap replacement, submitted my invoice as agreed, and followed their process. A month later, they informed me that I would only be paid according to their $65 cap — a rate that doesn’t even cover materials, let alone professional labor or liability insurance.

This approach is not sustainable or fair to contractors. It’s no surprise they don’t have a public-facing Google Business profile — if these practices were more visible, they’d likely lose business.

If you’re a contractor considering working with Rely, I strongly suggest thinking twice.

Would love to leave a zero star review! I have told my realtor friends and owners of this scam artist company. They are insane to work with. Customer has legit issue they try to band aid or make it so unattainable you quit trying. Seriously a joke of a company and would never buy this junk. Be very careful if you do they try to do some crazy stuff not to pay!!!!

Hello! Vendors please help! Have had blocked on SCAM COMPANY CHOICE RELY! 15k $$$ FROZEN/ONHOLD, 6 month already! Because of their metrics is not equal to metrics on my account! This is absolutely scam they fraud I have not checked this company before started work with them! 15000$ is on hold or frozen 6 month passed! Could you be so kind and helpful to send to me any help information from yours cases and any advices for me to start legal actions or anything else to be able get the sweat and pain job money to be able to run my business please !!
My company name: SMART SOLUTION APPLIANCES
EMAIL: varashilov gmail com
Tel: 4157284163
Stan the tech: me
I will help others with resources in future and anywhere on web i will find in advance! Thanks! Colleagues! I wish you all approved high estates and easy jobs!

If I could give this bullshit ass company negative 5 stars I would a complete waste of time I’ve completed 3 jobs so far since I started with them and NEVER got paid for none of them please don’t waste your time with these people run if anything

This company is a joke stay away.

UNETHICAL! They have their contracts set up to be able to scam you and they will in any way possible. We were authorized for a certain amount and then they pay us 75% less than that amount

I did thousands of dollars of work for choice / rely and was never paid. I completed the work in early 2024 and was never paid. Now they say my claim numbers don't exist. Stay away, they take advantage of you trying to build your business up.

We agreed as a contractor of Rely Home to do work for them. We completed over 100 claims for them in a few short months. To date, we have received no payment from the. I called to today and was told I would have to pay 30.00 for each stop pay check and wait until the following Tuesday for them to re-issue the check. They will not over night the check, they will not pay by ACH or credit card. They currently owe us for over 10,000 in unpaid work. I am beyond frustrated and don't know what else to do.

I am or was a vendor for Rely Home warranty. I would at all cost avoid this warranty company. They owe me over 5,000 dollars and refuse to pay what is owed. I have seen them deny customers for reasons that are ridiculous and they have lied to many people that I have done work for. Please at all cost AVOID AVOID AVOID AVOID. BOYCOTT RELY HOME

They are a scam! Will take your money and deny claims. Even when you read the contract and show them they say they have discretion and can deny for whatever reason.

I've worked for another Warranty company, while I had problems with them, they were nothing like this.

As a contractor, they instruct you to get a check from customer before anything else, then you diagnose the problem. Once you submit your diagnosis, they ask you to reduce your price, if you don't reduce it enough they "reassign" the job and deduct the amount of the check the customer gave you from your account, effectively you're an errand boy to go pick up their checks and if you don't work for dirt, your time / gas money are on you.

That's not the worst of it, only today I reviewed my accounts payable, they have taken it upon themselves to reduce the amount they agreed & approved me for and reduced my payments.

I'm filing a complaint with my State's Attorney General, the CFPB and filing a motion in small claims to sue them.

For the homeowner, this company is a scam, read your contract regarding "emergency" services, if you have a leak that's actively causing damage, they do not guarantee to have someone out promptly, for this reason they can take their time as they slowly try to find someone willing to work for their rates.

You're much better off putting money into an emergency fund then giving it to them.

I working as a technician/ Vendor for this company and they just want to use you to help them tell their customers their claim is denied and then when they do have to do the work they want the technician to pay for it to be paid months later and they don't pay I have lost lots of money working for this company I don't know how they are still in business

Stay away from this warranty company, both residents and contractors. As a contractor that has worked for Rely, I would highly recommend staying far away from Choice Home Warranty. They have not paid for several of the repair work we've completed. If you live outside of the city, know that they will not pay the contractor drive time so good luck finding anyone to come service your equipment. They often called requesting service for jobs that would be 8-10 hours of drive time round trip, and would offer $100. They also do not replace with like equipment. They will only offer "builder grade" replacement. They have put our funds on hold for 365 days. I refuse to work for a company with such low morals and values.

I have been working for this company since March of 2024. They are the biggest POS. They do not pay on time and are always reassigning calls so they can take your money from your account. I called last week because I saw they had put my last check on hold. The person who answered my call told me that they had deactivated my account and that I would have to wait 365 days for that check. One whole year for payment. It's okay because I kept every customer contact's information. I'm getting ready to open a home warranty business, undercutting them on prices and doing the service ourselves. We'll see who wins in the end. Not including the 45 customers I already have taken with us. All-Star Stoppage Solutions LLC

This warranty company is fraudulent and scams both the customers and the plumbing companies that work along with them. Our company quoted a plumbing repair of a flapper, valve and repair for the cost of $645. The quote was submitted with the proper cost. Th Rely Homes authorized the repair at $645. The repair was completed efficiently. When the invoice for the repair was submitted and processed the Rely Homes company refused to honor the authorization amount and only paid $50 in the invoice. THIS COMPANY IS A SCAM. THIS ISSUE WILL BE SUBMITTED AS A GRIEVANCE TO THE TRADE COMMISSION IMMEDIATELY.

05/22/2024 05:04 PM: Hello. Please provide the authorized amount. Thank you.(05/22/24 06:05 PM) John Wessells: SMS to 4082799509: WO: 238572930 auth20987820 HR Silicon Valley Plumbers $649.00 - CHW Authorization Team
05/30/2024 02:03 PM: Please Advise. The client paid his service call fee with a check and it bounce. (05/30/24 03:05 PM) Kain Schultze: SMS to 4082799509: WO: 238572930 Please note that claim # 238572930 is authorized for $649 based on your submitted diagnosis:Fill Valve $166.00Angle Stop $248.00Flapper $100.00Labor Charge $100.00 @ 2 hours = $200SCF -$65.00TOTAL: $649.00 - CHW Authorization Team

Authorizations :
Authorization Number:
auth20987820
Authorization Amount:
$649.00
Invoices :
Invoice Number:
3901
Invoice Amount: $50.00
Status: Mailed
Payments :
DATE PAYMENT TYPE DETAILS AMOUNT
07/16/2024 Check
2485263
$50.00

We servce and sale central Vacuum systems, We have taken several service orders from RelyHome warranty and tralval 100s of miles but have never gotten paid for any of it. We had to block thier number.

I AM A HVAC CONTRACTOR FOR THESE CROOKS FOR THE PAST 2 MTHS & DONE WORK FOR THEM. THEY REDUCE PAYMENT OWED TO ME OR JUST DELETED INVOICES OR EXTENED THEY SENT ME A 85 CHECK THAT WAS SUSPOSED TO BE 849.00. THEY SAID I HAD TO EMAIL ACCOUNTING, THEN THEY SAY THEY NEED MORE INFO I SENT THEY KEEP ASKING FOR MORE INFO. I WOULD LOVE TO FIND THESE CROOKS. BEWARE OF THESE LOW LIFES OR ANY HOME WARRENTY WORK!!