Remap Kings Opiniões 

3033
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Great experience. Tom kept me informed about arrival time and was obviously someone who knows his way around a car and enjoyed his work. Remap was done within an hour and has increased torque all the... Ver mais

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Classificada 5 em 5 estrelas

Jamie from RemapKings showed up and was competent, polite and professional from the get go. My TT mk2 was remapped and test driven within the hour, and the results are astonishing. I explained I was... Ver mais

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Classificada 5 em 5 estrelas

Fantastic price and service. Keith our fitter was very friendly, informative and professional. Took around an hour, immediately took our motorhome out and the increase in hp was instantly evident.... Ver mais

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Classificada 5 em 5 estrelas

Had my Mercedes sprinter based campavan remapped by Ashley yesterday and away for weekend today. Van runs very smoothly with plenty power when needed. Also informed my insurance company about remap... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

Remap Kings operate all over the UK and pride themselves on their service and efficiency. They can make your car run more efficiently, more responsively or a combination of both. Let us know about your experience when using Remap Kings to remap your vehicle.


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4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

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4,8

Todas as opiniões

(3033)

66 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Failed to complete a deletion

Although I cannot fault the effort put in to do a deletion on my car the company failed to complete the deletion and have not refunded the £199 I paid for the work. They had four attempts to do the deletion that all failed. The car is a Kia Sportage diesel so I would avoid this company if you have that car.

1 de outubro de 2025
Opinião espontânea
logótipo da Remap Kings

Resposta da Remap Kings

Thank you for your review and we are sorry to note your comments.

As you mentioned, our technician visited you on four separate occasions. After completing full diagnostics and making multiple attempts, it became clear that the issue lies with the vehicle itself rather than with the service we provided. Unfortunately, this meant the deletion could not be completed.

Regarding a refund, as the problem is due to a fault with the vehicle and not our work, we are unable to issue a refund, particularly as all of the return visits were carried out free of charge.

We have successfully remapped Kia Sportage diesel models many times in the past and have never encountered this issue before, which further indicates that the fault is specific to your vehicle.

While we take your feedback on board, we have done our best to assist by offering multiple free return visits. A member of our team has also attempted to contact you to discuss the matter further but has been unable to reach you.

We remain more than happy to speak with you should you wish to get in touch. Our dedicated Customer Care team can be reached on 01280 816781.

Classificada 5 em 5 estrelas

Michael did a great job in remapping my…

Michael did a great job in remapping my car, answered any questions I had, very satisfied, thank you 👍🏻

18 de novembro de 2025
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Resposta da Remap Kings

We appreciate your feedback and are pleased that you had a great experience with us. Thank you for your kind words about Michael and for taking the time to review us.

Classificada 5 em 5 estrelas

Excellent workmanship

Excellent workmanship, very professional and tidy, explained the full procedure and hey presto, my car now is pushing 540bhp and loving every second of it. Thank you very much

12 de novembro de 2025
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Resposta da Remap Kings

We are happy to hear that you had such a positive experience with us and that you are pleased with the overall service provided. Thank you for taking the time to leave us a review.

Classificada 5 em 5 estrelas

Great experience Micheal talks you…

Great experience Micheal talks you through the process and the results where out standing on my 530d g30 like a completely different car absolutely love it

10 de novembro de 2025
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Resposta da Remap Kings

We appreciate your feedback and are pleased that you are happy with both our technician and your remap. Thank you for your taking the time to review us.

Classificada 5 em 5 estrelas

Always pleased!

I have had 3 cars done now by Remap Kings. And I am always happy with the results. Michael was great, very helpful and knowledgeable. I had my wife's mini done a couple of years ago and it felt great, had an Audi A3 done a few years back, again great. And just had my Volvo XC60 2.4D done, so far so good! The engine is way more responsive, gearbox feels much smoother. I do appreciate that with Diesels they tend to see bigger gains in Torque then BHP, especially with standard maps, but they are very good and I've never had any issues! So thanks again!

10 de novembro de 2025
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Resposta da Remap Kings

Thank you so much for continuing to choose Remap Kings and for your kind feedback; it really means a lot to us. We are happy to hear you had such positive experiences with our technician and that you are pleased with the results across all your vehicles. Thanks again for your review and we look forward to future contact with you.

Classificada 5 em 5 estrelas

Stage 1 Remap Ford Fiesta ecoboost ST Line

After a slight hiccup to start with, as to what day and time they could come. Everything was great. Ashley came to my work place, gave him the key and left him to it. 30 minutes later it was done. And i must say, the car now flies 😃 Very pleased. Thank you.

30 de outubro de 2025
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Resposta da Remap Kings

We appreciate your feedback and are pleased that you are happy with your remap. Thank you for your taking the time to review us.

Classificada 5 em 5 estrelas

Excellent service

Michael was my technician today, he was very helpful and knowledgeable. Good communications, advising me of arrival time as he was running late. Very approachable and professional would definitely recommend to anyone.

29 de outubro de 2025
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Resposta da Remap Kings

Thank you for your review and for your kind words about Michael. Our technicians work extremely hard to ensure our customers will be satisfied and it's great to hear feedback like yours. Thanks also for your recommendation. We hope to hear from you again soon!

Classificada 5 em 5 estrelas

James is truly amazing

James is truly amazing. He came to remap my ECU on time. Very friendly service, I am happy with the service I received. The car feels totally different and James is sorting out a refund for the gearbox remap as it was not possible to carry out. I will definitely use their services again.

27 de outubro de 2025
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Resposta da Remap Kings

We are happy to hear that you had such a positive experience with James and that you are pleased with the overall service provided. We are also pleased to confirm that the refund for the gearbox remap has already been processed. Thank you for your positive feedback and we hope to hear from you again soon!

Classificada 5 em 5 estrelas

Waking up my s3

I would like too thank Dyral from remapkings for waking up my audi s3 ... the experience was so easy from the booking ,cost and the time keeping was on point ! Dyral explained everything and the whole process took under 1 hour ! .... the cars drives alot better smoother and OMG the extra power it's a weapon!! Thank you dyral and remapkings

21 de outubro de 2025
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Resposta da Remap Kings

Thank you for your kind review. We are very pleased to hear that you had such a positive experience with us and it's great to know the booking process, timing and cost all met your expectations. Thanks again for your review.

Classificada 4 em 5 estrelas

Ashly arrived 10 minutes early &…

Ashly arrived 10 minutes early & completed the work in 25 minutes. my only negative was, the work was carried out and I was presented with a disclaimer form with the phrase "A member of SGL holdings has advised me not to install this upgrade" at NO TIME did this occur, sadly Wasn't wearing my glasses, did not read the form &have apparently waived my rights under the consumer rights act 2015 I consider this unethical and sharp practice!
The product however has successfully removed the flat spots in the drivability of the car... more enjoyable & more what we expected of a cooper S!

20 de outubro de 2025
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Resposta da Remap Kings

Thank you for your review. We are happy to hear that Ashley arrived promptly and completed the work efficiently. Please keep us updated on how your car performs and don't hesitate to contact our Customer Sales team if you have any questions or need further support. You can reach them at enquiries@remapkings.com or by phone on 0800 0161 4326.

Classificada 5 em 5 estrelas

Mercedes sprinter campavan.

Had my Mercedes sprinter based campavan remapped by Ashley yesterday and away for weekend today. Van runs very smoothly with plenty power when needed. Also informed my insurance company about remap and completely ok with it. No extra charge

16 de outubro de 2025
Opinião espontânea
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Resposta da Remap Kings

Thank you for sharing your positive experience with us. We are very pleased to hear you are happy with your remap and we look forward to visiting you again!

Classificada 5 em 5 estrelas

Amazing service

Amazing service from booking to completion.
Always informed with regards to time attending up to report with improvements achieved.
James who attended was very courteous and again informative with the process carried out a major plus to my experience.

14 de outubro de 2025
Opinião espontânea
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Resposta da Remap Kings

Thank you for your review. We are very pleased to hear that you are happy with the overall service we have provided and thank you for your kind words about James. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Had Micheal come and do a remap on my…

Had Micheal come and do a remap on my Tiguan. He did a diagnostic test which showed no problems and then got straight on with job. No problems and car note has more power and pull. Very happy. Would recommend👍

13 de outubro de 2025
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Resposta da Remap Kings

We appreciate your feedback and are pleased that you had a great experience with us. Thank you for your kind words about Michael and for taking the time to review us.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, arrived on time and cpleted work quickly and was a nice chap!

13 de outubro de 2025
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Resposta da Remap Kings

Thanks so much for your review! We are very pleased to hear you are happy with the service we have provided and we look forward to visiting you again!

Classificada 1 em 5 estrelas

They were supposed to do a full remap…

They were supposed to do a full remap of my van. After they were done I sent two emails asking if they could do extra work. I received no reply so I took my van to my local garage to have the speed limiter taken off which they were supposed to have done and was told the van hadn’t been remapped anyway!

8 de outubro de 2024
Opinião espontânea
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Resposta da Remap Kings

Thank you for your review. We have reviewed your case internally and can confirm that the modified file was successfully loaded to your ECU on 24th June 2024, some 16 months ago, and the remap was completed.

You did not book or pay for a speed limiter removal which is why this service was not carried out.

Regarding your claim that you sent two emails requesting additional work, our records show only one email from you, received on 24th June 2024, the day of the remap, simply requesting paperwork. We have no record of any further emails or requests for additional work.

We do find it surprising that you have chosen to leave this review so long after the job was completed. Nonetheless, we have attempted to contact you twice by phone and left two voicemails asking you to call us so we can discuss your concerns but you have not responded.

Classificada 2 em 5 estrelas

Had my cooper S remapped to 260 bhp

Had my cooper S remapped to 260 bhp. After it was done, It had a deadspot in sport mode, it threw you back in the seat, then it was like there was no fuel. The technician came back out and checked it, and despite him agreeing it wasn’t right, he couldn’t find a fault. A week later He came back and reset it to the original map. Now the car seems like it has no turbo, before the remap if you floored it at 70, it roared and went like a mini rocket, now it has zero grunt and it about as quick as my old mini 1.6 td. So although a refund was given, minus their “admin fee”. I’ve been left with a very average car, it’s definitely NOT back to 189 bhp, seems more like a 140 minus the turbo. Not very happy. Only scored the 2 stars because the technician seemed like a good guy. Would never use them again after this, very very disappointed.

Follow up.

2 things. I returned your call 15 minutes after you rang, with no reply.

When your technician came to check the original fault, he agreed with me that is was not right, but could not find any fault codes either.

And the 2nd technician had not been in the car before it was mapped, therefore what he may think was ok, is definitely not as it was before the map.

So we’ll have to agree to disagree.

25 de setembro de 2025
Opinião espontânea
logótipo da Remap Kings

Resposta da Remap Kings

Thank you for your review.

We are sorry to note your disappointment with the remap, but we would like to clarify the support we have provided. After your initial concerns were raised, we returned to remove the remap at your request and issued a refund (minus the standard processing fee, as outlined in our terms and conditions).

Following this, we received no further communication from you until we saw your review on Trustpilot. In response, we contacted you by telephone to discuss the situation and offered to return free of charge for a further visit to carry out full diagnostics and a visual inspection. We completed this visit earlier this week, found no fault codes, and during the test drive with our technician, your vehicle performed as expected.

We believe we have gone above and beyond to assist you, including multiple free of charge revisits, maintaining ongoing communication and issuing a refund.

We have also made every effort to stay in touch throughout the process, most recently just yesterday, when we called to check whether you were satisfied with the outcome, but unfortunately, there was no answer.

While we appreciate all feedback, we are confident that everything reasonably possible has been done to support you and resolve the matter fairly. We wish you all the best moving forward.

Classificada 5 em 5 estrelas

Just had my fiat abarth remapping stage…

Just had my fiat abarth remapping stage 1 done by tom .... Good communication an explained everything turned up exactly on time an performed a top quality service highly recommended an my car feels so much better responsive an smother but faster too 😁😁😁 thank you

29 de setembro de 2025
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Resposta da Remap Kings

We are happy to learn that you had such a positive experience with Tom and that you are pleased with your remap. Thank you for taking the time to leave a review and we hope to hear from you again soon!

Classificada 1 em 5 estrelas

Don’t ask this company to remove speed…

Don’t ask this company to remove speed limiters the don’t know what there doing and the remap is unnoticeable be careful

23 de julho de 2025
Opinião espontânea
logótipo da Remap Kings

Resposta da Remap Kings

Thank you for your review.

Having investigated the matter internally, we can confirm that your remap and speed limiter removal were completed on 1st July. Your first email raising concerns was received on 4th September, some two months later.

Since then, our technician and Customer Sales team have made several attempts to contact you by text and telephone but unfortunately have not received a response. If you would like to return our call, our number is 0800 0161 4326, or you can email us at enquiries@remapkings.com with a convenient time and we will call you back.

At Remap Kings we pride ourselves on resolving issues promptly, and we feel that leaving a 1-star review does not fully reflect the service provided or our attempts to resolve this matter. We always welcome feedback, positive or negative, but we believe it should reflect the full picture, including the fact that we have actively tried to contact you.

For future reference, our Customer Sales team are always on hand and happy to assist with any queries. If you would like us to revisit and investigate this further, we would be glad to arrange that.

We hope you will consider amending this review in light of the situation, and we apologise for any inconvenience caused.

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