I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@ remediator.com and calling and waiting 2hrs with no result. I notice... Ver mais
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Leia as opiniões dos outros
Must say didn’t expect much but these blokes at remediator did exactly what was said checking an insurance policy I paid for that wasn’t worth the paper it was written on. Got back the money in my han... Ver mais
A empresa respondeu
I would like to say Remediator was extremely helpful in getting the insurance money I paid for a credit card that I should never of got. We had a few teething problems but I did get the information ri... Ver mais
A empresa respondeu
Pretty easy process, I didn’t need to do anything other then provided my I’d and track down my old loan documents which they don’t need just makes it quicker. Received a lot more money back then I wou... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Remediator is Australia’s newest consumer remediation service.
Informações de contacto
6/241 Commonwealth Street, 2010, Surry Hills, Austrália
- 1800 984 707
- contact@remediator.com
- remediator.com
3,6
Aceitável
366 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Over the moon
I can't thank the remediator enough there service was professional, efficient and friendly.
I recieved my refund with no problems at all.
I would recommend their service to anyone
Thankyou once again guys really helped ☺
5 de novembro de 2021
Resposta da Remediator
What a great review Diane! Thank you for your kind words, it is great to hear that our work is appreciated, and we have passed your compliments on to the rest of the team.
Fantastic service
Fantastic service, refund payed very quickly. One very happy customer. Highly recommend remediator.
4 de novembro de 2021
Resposta da Remediator
What a great review Amanda! Thank you for your kind words, it is great to see your happiness with the outcome, and we hope you enjoy the refund.
Not good enough
Service was ok but did not follow up on a lot of emails and questions I had.
If I had,ent been persistent I think I would be still waiting for my money.
Need to lift your game Remediator
3 de novembro de 2021
Resposta da Remediator
Thank you for your feedback Mark, we have passed this on to our team, and we will aim to do better going forward. Nonetheless, we hope the insurance refund compensated you for the wait experienced while we sought to secure this refund for you.
Very helpful quick and easy process
2 de novembro de 2021
Resposta da Remediator
Glad to hear you had a positive experience Katrina. Thank you for using our service and for your review.
There service was fantastic I’m very…
There service was fantastic I’m very happy
2 de novembro de 2021
Resposta da Remediator
We are glad to hear you had a positive experience with Remediator. Thank you for using our service, Dale.
Remediator was efficient and very…
Remediator was efficient and very prompt and professional
2 de novembro de 2021
Resposta da Remediator
We all work hard to seek remediation for our clients and we're glad to hear you had a positive experience. Thank you for the review, Delwyn!
Service worked.
They were able to get me money from the bank for selling me insurance that was not really required.
2 de novembro de 2021
Resposta da Remediator
How good is that Daniel! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.
Thanks very much I’m so happy with you…
Thanks very much I’m so happy with you service
2 de novembro de 2021
Resposta da Remediator
Our pleasure Colleen. Thank you for sharing your experience and we hope you enjoy the refund!
Still waiting for you to get Suncorp
I am happy with the result you got with latitude
But I sent you email after email about Suncorp and their email they sent were they clearly stated they charged $900 plus dollars for these insurances but still haven’t heard anything back yet
1 de novembro de 2021
Resposta da Remediator
Thank you for your feedback Mark, we have passed this on to our team, and one of our Claims Specialists will review this and reach back out to discuss.
Nonetheless, we are glad to see that we achieved a successful outcome, and we hope that the success of our work trumps the inconvenience that you experienced.
A lot of chasing them
Emails go unanswered and I've had to chase a few times (by phone), only to be told 'oh we haven't written to them yet', 2 months later because they apparently didn't have all the information needed by me, but I gave all that was asked at the beginning.
1 de novembro de 2021
Resposta da Remediator
Thank you for bringing this to our attention, Emma. We have relayed this to the team, and we will aim to do better going forward. Nonetheless, we hope the insurance refund compensated you for the wait experienced while we sought to secure this refund for you.
Great job I got over $5000 back in just…
Great job I got over $5000 back in just a few weeks. Appreciate all of your assistance
29 de outubro de 2021
Resposta da Remediator
What a great result! Thank you for your kind review Kirin and we hope you enjoy the refund.
I want money pls
27 de outubro de 2021
Opinião espontânea
Resposta da Remediator
Thank you for the review! Are you interested in our services? If so, all you need to do is fill in the short eligibility check form on our website (it will take you less than 1 min) and our friendly Refund Specialist will give you a call and walk you through the process - https://www.remediator.com/eligibility-check.
Was very pleased with my refund
Was very pleased with my refund. The process was very easy, straight forward and quick. Would definitely recommend them
26 de outubro de 2021
Resposta da Remediator
What a great review Danny! We are glad to hear you had a positive experience with Remediator. Thank you for using our service!
Not much help at all.
First off experience seemed great all documents and required paper work dealt with promptly. Now it’s been 3 month for one claim and 2 on the other and I haven’t heard anything back. Have requested updates on two occasions and never get a reply now. Starting to wonder if it’s a scam.
22 de outubro de 2021
Opinião espontânea
Resposta da Remediator
Thank you for bringing this to our attention.
Remediator was established in 2020 in response to the findings of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. We are focused on delivering fairness for Australians and we strive to secure refunds as quickly and efficiently as possible.
This review appears in our records as an organic source, as such, we are not able to track your details. We apologize for this inconvenience and in order to sort this out we kindly ask for you to contact us:
1800 984 707
claims@remediator.com
Meanwhile, we have relayed this to the team, and we will aim to do better going forward.
This was such an easy process
This was such an easy process. I got my answer within 2 days, and my refund for services paid within the week. I highly recommend it
22 de outubro de 2021
Resposta da Remediator
Thank you for your kind review, Kim! Our aim is to keep the process as quick and simple for our clients as possible, and it is great to see our processes showing results!
Trouble free
Trouble free, informative and very helpful smooth process.
Thanks alot
22 de outubro de 2021
Resposta da Remediator
Our pleasure Dale. Thank you for sharing your experience and for your kind review. We hope you enjoy the refund!
The process was quick & easy & I had a…
The process was quick & easy & I had a good outcome within weeks.
Definitely recommend Remediator.
21 de outubro de 2021
Resposta da Remediator
How good is that Kimberley! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.
Remediation stayed in contact
Remediation stayed in contact. They did all the hard yards of tracking and delivering. Efficient and easy to work with. Job well done!
19 de outubro de 2021
Resposta da Remediator
Glad to hear you had a positive experience Shirley. Thank you for using our service and for your kind words.
very easy quick outcome friendly…
very easy quick outcome friendly service hassle free
19 de outubro de 2021
Resposta da Remediator
How good is that Gregory! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.
Very poor service
18 de outubro de 2021
Resposta da Remediator
Thank you for your feedback, Ryan. Whilst we were able to get you a refund, we're sorry that the service wasn't what you were expecting. We will look to do better in the future.
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