Repair and Maintain Opiniões 169

A complete scam, like others I was unaware I was signed up to a contract. I attempted to cancel it more than once and they still continued to take money from my account when I finally did get it cancelled.

They initially refused to cancel my 'contract' via email and only on the phone.

I have asked for my contract to be provided and because of a change in data management it no longer exists. Which is convinient.

Terrible company with a terrible attitude, beware.

Highly Recommend, Thanks.

Fast , and perfect..thank you so much

The company was really quick to respond

Arrived on time

Prompt and helpful responses to phone and email contacts. Efficient and professional engineer who diagnosed the problem and returned quickly after ordering parts. Fixed price quotation compared favourably with others.

Scam!!! Avoid.

This company will take your money and then vanish into thin air. Beware.

We had our Tumble dryer repaired by a guy called Wayne . He was very friendly & caring . When he left everything was put back to as it was . 100% satisfied

Great service. I had a call 30 min before the engineer arrive and he fixed the washing machine quickly and explained the issue. Very polite.

Had someone out to me the next day - quick, helpful service - took the aftercare plan with them, so have peace of mind for future :)

This company are not to be trusted they will tell you that you have a contract and take money out of your account with out your concent they have been taking cash out of my account for 3 years I only found out when my bank card was renewed and I had a letter telling me that I had a contract with them ? I asked to see prove of it and I asked to see evidence of me given them permission to take cash out of my account as from this day still not received nothing from them what I had asked for ,and now had a email telling me I had to write to them as I can not email them as they blocked me I'm about £450 ponds down with them steillg it from my account.

I’ve been with R and M for about two years now and have had to call on their services twice within that period. Each time they have arranged their engineer to come round, the machine has been repaired without any fuss, and we’ve able to get on with life again. I can’t fault them and I would personally recommend them to a friend or colleague.

I was in a bit of a panic with a busted washing machine. It was all sorted with no fuss.

Everything was as they said. Easy to book, the guys kept me informed of when they would arrive. They were quick, tidy and friendly. As was the lady I spoke to on the phone. All in all a good experience.

Engineer was efficient, friendly

Appliance quickly fixed. Will use again in the future. Thanks for sorting it out.

I knew the problem with our heat pump tumble dryer which was still working - the fins had closed . Paid £200 upfront for call out and parts. When the engineer arrived he had no information regarding the fault. Said he would report back to head office and they would be in touch . So basically he left very soon after arriving without looking at tumble dryer . Few emails exchanges, which were helpful . Then spoke to someone and told that the dryer contained a banned gas (Samsung heatpump 2 years old) and they would not be able to do it . Was refunded less £79 for call out . Felt this should have been refunded as they knew in advance of engineer visit what the fault was . As an aside other companies would repair (its an expensive repair).

The repair man was very polite and came on time..Thank goodness no parts needed replacing..l was told some kind of refund would be available to me..Great service from all staff.

The engineers arrived on time and were very informative and helpful with advice. Very pleasant as well