Quick and efficient service they say absolute rubbish. I contacted this company February 16th to have my washing machine fixed. I was told for £139 my washer would be fixed in 48hrs, what a joke. Fast... Ver mais
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Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... Ver mais
A empresa respondeu
I don't normally buy cover for domestic appliances preferring to pay as I go for repairs, which is how I found Spring Plans when the dryer part of my washer dryer had a fault code. The repair was done... Ver mais
I just wanted to say that I had my enquiry dealt with in a very calm, patient, informative and excellent customer service from Senior Advisor Carl Beattie, who took the time to explain everything in d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.
Informações de contacto
7 Pine Court Business Centre, 36 Gervis Road , BH1 3DH, Bournemouth, Reino Unido
- 03334432315
- help@repairandmaintain.com
- repairandmaintain.com
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent communication
Excellent communication. Went out of their way to get a convenient time for engineers visit. Engineer was polite, efficient and knowledgeable.
Very disappointed
I would not recommend this company. I set up a plan in May 2023 they have not repaired my appliance. They have been sending me texts saying that the parts are being ordered. An engineer came for a total of 10 minutes and told me my appliance was not working.
Before paying any money make sure they have the parts in stock. That is their catch phrase waiting for your parts.
I am still waiting for a contract via email and don’t event have a reference number.

Resposta da Repair and Maintain
I Was very pleased at the speed and…
I Was very pleased at the speed and efficiency with which my repair was booked in and carried out. I would definitely recommend repair and maintain.com
really straightforward service
really straightforward service. Very helpful. Engineer helped iron problems out which took the stress out of it
All good
All good, really quick in getting tradesman round and no problems at all, would use again.
Excellent service would recommend to…
Excellent service would recommend to anyone
P0lite and friendly all good
Good contact centre access
Good contact centre access, phone answered promptly and appropriate service provided. The technician came in the time specified, was polite and efficient. Sorted the leaking valve.
They were quick to come out and very…
They were quick to come out and very friendly. Repair was done quickly with no mess. Recommend getting a payment plan as this avoids large payments in the future. Very affordable prices for both the plan and the initial repair
Very professional my washing machine …
Very professional my washing machine was fixed .Iam happy with it
Be very careful with this company
Be very careful with this company. Called them to have my washing machine fixed - Very pushy to get a cover policy started and then later on told me that the current fault will not be covered by this cover.
later when I called to cancel the cover because the property was being sold - they cancel immediately but don't offer any refunds for monthly or quarterly payment plans even though they just charged me a few days ago. I won't have any cover from them but they keep 3 months worth of premium!!!!

Resposta da Repair and Maintain
Although it took a while due to spare…
Although it took a while due to spare parts not being available this service does what it says on the tin.
Really helpful company in your hour of need
Really helpful company. Sent an engineer swiftly and everything was fixed quickly and efficiently. Would definitely recommend
Good service
Very prompt service dealing with washing machine repair. Unfortunately, the machine couldn't be repaired but arranging a replacement was easy and straightforward. Good service.
Really very good can't fault them quick…
Really very good can't fault them quick with repair
They diagnosed the issue and were able…
They diagnosed the issue and were able to fix it quickly
Very good prompt response
Very good prompt response.
Very efficient.
Very good communication and throughly…
Very good communication and throughly professional service.
Really prompt and efficient response…
Really prompt and efficient response when our washing machine broke down
Hotpoint Washing Machine Repair
Spring plans were originally going to send someone from Hotpoint in just over a week to fix my washing machine. When I said that wasn’t good enough they arranged for a visit from a Hotpoint engineer the next day. He did a great repair job. Thank you.
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