Quick and efficient service they say absolute rubbish. I contacted this company February 16th to have my washing machine fixed. I was told for £139 my washer would be fixed in 48hrs, what a joke. Fast... Ver mais
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Leia as opiniões dos outros
Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... Ver mais
A empresa respondeu
I don't normally buy cover for domestic appliances preferring to pay as I go for repairs, which is how I found Spring Plans when the dryer part of my washer dryer had a fault code. The repair was done... Ver mais
I just wanted to say that I had my enquiry dealt with in a very calm, patient, informative and excellent customer service from Senior Advisor Carl Beattie, who took the time to explain everything in d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.
Informações de contacto
7 Pine Court Business Centre, 36 Gervis Road , BH1 3DH, Bournemouth, Reino Unido
- 03334432315
- help@repairandmaintain.com
- repairandmaintain.com
4,0
Bom
169 opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Excellent engineer
Excellent engineer, rectified problem, contacted myself to notify me of date and time of repair, very helpful. polite, efficient, clean and tidy, was very helpful when explaining my washing machine to me giving helpful tips to utilise my machine. Excellent service would recommend this excellent plan with fast and efficient service to all my family and friends. Brilliant engineer, excellent customer service from start to finish from all staff involved.
31 de maio de 2019
Opinião espontânea
Quick response to our issue
Quick response to our issue. Repair engineer came out promptly, was informative and solved the issue.
Good communication as well.
7 de maio de 2019
Opinião espontânea
Resposta da Repair and Maintain
Thanks for the feedback were happy that your appliance is back up and running!
If there is anything could have done to make the experience better for you then please email us help@repairandmaintan.com
Kind Regards
Liam
Customer Services
Called on a Monday morning and washer…
Called on a Monday morning and washer was fixed by Thursday when the parts arrived.
30 de abril de 2019
Opinião espontânea
Resposta da Repair and Maintain
Hi Ash,
Thanks for the feedback were happy that your appliance is back up and running!
If there is anything could have done to make the experience better for you then please email us help@repairandmaintan.com
Kind Regards
Liam
Customer Services
I called at 9.20
I called at 9.20, return call by Ben 20 mins later, very personable. Called by Bill to say he would be here by lunchtime, washing machine fixed all fab.. great service thank you
26 de abril de 2019
Opinião espontânea
Resposta da Repair and Maintain
Hi Julie,
Thanks for your kind review, I have passed on your feedback to Ben & Bills manager.
Kind Regards
Liam
Customer Services
Friendly team, great service
the team at Springplans where fantastic, I spoke to a lovely young gentleman named Liam, who was professional, companionate and understanding. The Engineer (Carl) arrived within 4 hours and managed to fix the problem for me. I would certainly recommend Spring plans and have done already. Start to Finish was easy and stress free
25 de abril de 2019
Opinião espontânea
Resposta da Repair and Maintain
Hi Joe,
Thanks for your feedback!
If there is anything else we can do to help then don’t hesitate to get in touch.
Regards
Ben
Customer Services
So far so good.
24 de abril de 2019
Opinião espontânea
Resposta da Repair and Maintain
Hi John,
Thanks for the feedback.
Is there something we can do to improve our service to a 4 or 5 star review?
We would love to hear your views!
Please send us an email to help@repairandmaintain.com and put FAO Sam in the subject line so I can take a look into your suggestions
Kind Regards
Sam Holloway
Repair & Maintain Customer Services
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