Mr. Deion helped me handle an overcharge by a RepairPal certified shop to retrieve over $500 in overcharges. He was professional, courteous, and effective, ensuring my MaxCare contract was properly ex... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Setting the appointment was so easy. Gave make and model of car and the symptom (no a/c 🥵) and a preferred time and day. Booked an appointment for the following morning within seconds.
A empresa respondeu
Bre with RepairPal was very helpful with answering my questions. When I realized I needed to change the time of my appointment she also went through the process of changing it herself and sent me a sc... Ver mais
A empresa respondeu
RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Informações de contacto
2261 Market Street #4705, 94114, San Francisco, Estados Unidos da América
- feedback@repairpal.com
- repairpal.com
4,6
Excelente
119 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dion was extremely helpful
Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
26 de março de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Ben! Thanks for sharing your experience. We’re really glad Deion could step in and help get things moving for you. Sorry for the wait at first, but happy we could get your truck sorted in the end.
calyx was super helpful
calyx was super helpful, offered different options if something didn't work for me. this was a wonderful experience and easy to use.
24 de março de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Paige! Thanks so much for sharing your review with us. We love to hear that Calyx was so helpful. We can't wait to share this with her!
Really good service from a proper…
Really good service from a proper customer-service rep. I feel more at ease now.
22 de março de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Jonathan! We are really glad you had a great experience and feel at ease. That's what we're here for! Feel free to reach back out if you ever need help in the future!
Resposta da RepairPal, Inc.
We're sorry to hear about the wait but we hope everything else went smoothly! Thanks for the feedback Dennis.
3 RepairPal shops; 3 misdiagnoses; 3 overcharges; 33 days without car
3 RepairPal shops and 3 misdiagnoses;3 out of 3 shops made me pay out-of-pocket for tax and shop fees which I later found out was against my warranty contract; Total time without my car 33 days; Total times RepairPal shop "fixed" the problem only to be later stranded and need a tow: 3. Finally had to tow my vehicle from a RepairPal shop to a dealer (at my expense). Dealer found the real problem in under 10 minutes during the visual inspection (fried wiring harness).
15 de setembro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Dan- We're truly sorry to hear about your experience and understand how frustrating this must have been. We would appreciate the opportunity to learn more and see how we can make things right. This isn’t the standard we strive for, and your feedback is important to us. Please reach out to us at operations@repairpal.com with any documentation from your experience, so we can begin investigating. We look forward to hearing from you and addressing your concerns.
Resposta da RepairPal, Inc.
Thanks for the review Tamara. We're glad everything went well!
Calyx was extremely helpful and…
Calyx was extremely helpful and knowledgeable.
20 de fevereiro de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Thanks for leaving such a sweet review about Calyx! We are happy to hear she was able to help! Thanks Mindi.
Quick Response & Clearly Explained!
The service was very good and clear in providing me a solution to my questions! I had questions regarding the use of RepairPal and how the documentation was maintained and accessible after a repair had been completed. The Chat service provided me with a direct phone number that I can call to obtain further directions to navigating the CarMax Extended Warranty.
20 de fevereiro de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Hey Loren! Thanks for your feedback! We're glad our chat team made things easy and got you the info you needed. If you have more questions, we're always here to help!
Rep was concise yet thorough and had us…
Rep was concise yet thorough and had us scheduled quickly. She is also very courteous and a pleasure to work with - very much appreciated!
12 de fevereiro de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
That's fantastic to hear, thank you so much for the review!
Gave precise answers to my questions
Gave precise answers to my questions
11 de fevereiro de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Very glad to hear that - thank you Kevin!
Resposta da RepairPal, Inc.
Very glad to hear that, Kelly! Feel free to reach back out any time, we're here to help.
Repair Pal estimate was not honored.
The Repair Pal estimate was $301 to $345. When I got to the shop, they quoted me $848. When I reminded them that I was using Repair Pal, I was told that Repair Pal could not tell them what to charge. They had a large sign in their widow that said Repair Pal Certified. I went online to look at the agreement between Shops and Repair Pal, and saw that the shop was suppose to honor the Repair Pal estimates. I contacted Repair Pal, but ultimately got no satisfactory resolution. I eventually had the repair completed at the Ford dealership for $450. This was about 3 years ago, and I understand that they are under new ownership. I will give them another try, to see if they live up to their published estimates. I need my air conditioner repaired, and their estimate is reasonable.
26 de abril de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Hubert! Thanks for sharing your experience and we look forward to your future business! If you need anything or have questions about any future estimates, just let us know. We’re here to help and want to make sure you have a smooth repair. Cheers!
Very helpful
20 de janeiro de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
Thanks for the review James! Glad to hear we could help.
Helpful
Calyx was very helpful and got me all the info I needed.
17 de janeiro de 2026
Opinião espontânea
Resposta da RepairPal, Inc.
We love to hear that Calyx was able to provide the info that you needed. We are always here to help. Thanks Lindsay!
Resposta da RepairPal, Inc.
That's awesome to hear, Rachel! Thank you for the review.
The assisociate helping me was very…
The assisociate helping me was very efficient and patient handling the inquiry. Made the experience enjoyable.
30 de dezembro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
What a lovely review! Thanks so much Traci. We are so happy to hear you had a great experience.
Resposta da RepairPal, Inc.
Thanks Scott! Glad to hear it :)
Resposta da RepairPal, Inc.
Thank you for the review, Jeremiah! Your feedback is great to hear!
Resposta da RepairPal, Inc.
Thanks for the review Kevin! So glad we could help.
It was quick and easy
It was quick at scheduling and appointment for me.
16 de novembro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Quick and easy is our goal! Thank you Tony.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.