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Reptiles By Post Opiniões 1785

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

this was my 3rd order,all have been excellent,live crickets and wax worms for my leopard geko arrive looking really well. i was 1st recommended by a friend. once i have established regularity,i wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de répteis

Escrito pela empresa

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Escrito pela empresa

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Informações de contacto

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Dead bugs!!Have ordered large orders quite a lot…

Have ordered large orders quite a lot of times now and each time my orders have had substantial amount of dead bugs in with the live and clearly they are older batches because they are not lasting long either I think out of all the orders I have placed I’ve only had one good batch that have lasted well. My previous order to this one that arrived yesterday was for 500 bulk crickets there was a huge amount dead on arrival and they were dying so quickly and the smell was horrible I know crickets smell but not like these did . Will have to take my business elsewhere if this can’t be rectified as it’s a lot of money going to waste each time, the boxes I have had to buy in between from local pet shop have outlasted these ones I have purchased from yourselves

27 de abril de 2026
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Resposta da Reptiles By Post

Hi Paris, sorry to see that you've had an issue with your livefood on this order, likely caused by DPD leaving the box in the sun. We have sent you an email with some more details and have organised for a replacement order to be sent to your address.

Classificada 5 em 5 estrelas

Always good

Always good. Fast and always lots of live food in the tubs.

27 de abril de 2026
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Resposta da Reptiles By Post

Thank You, Blake

Classificada 5 em 5 estrelas

Great service

Great service. The mealworms went down a treat with all the birds in my garden. I now have to order MUCH more as the starlings have found out!!!

20 de abril de 2026
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Resposta da Reptiles By Post

Thank You, Gareth

Classificada 4 em 5 estrelas

Very efficient in their timing as…

Very efficient in their timing as advertised on the website. The crickets were in great condition. The flies look good not many in the culture at present, unfortunately the box had been upside down etc and when I opened it the culture had started coming out of the lid of the fruit fly culture pot. now the culture is all mixed in with the wood media. This is not due to the reptiles company but the delivery. Thank you

27 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Charlie, thank you for your review. If you message us at info@reptilesbypost.com with some pictures of how your parcel arrived, we can look into this and sort out a resolution for you. Thanks.

Classificada 5 em 5 estrelas

Very happy reptiles

I had been ordering my lizards locust from here on subscription from Amazon and they have always come in perfect condition.
Due to rehoming a few new reptiles I needed more bugs and a different variety so decided to check out these people and I decided to subscribe to them directly because A: it is a little bit cheaper, B: the variety of bugs is great for my variety of reptiles and C: their customer service is brilliant, I made a mistake as a beginner and thought my bugs were dead, they emailed me back straight away and explained that my bugs were just hibernating due to the weather as they were left outside in the cold.

27 de abril de 2026
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Resposta da Reptiles By Post

Thank You, Mandy

Classificada 1 em 5 estrelas

When i ordered the crickets for my…

When i ordered the crickets for my beareded dragon after24hours most of them was dead would it be possible to get a refund for what i paid for please i will not be ordering from u again

20 de abril de 2026
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Resposta da Reptiles By Post

Hi Nicky, please email us at info@reptilesbypost.com so we can investigate this and put it right for you. Thanks.

Classificada 5 em 5 estrelas

Arrived pretty quick

Arrived pretty quick, good condition. Great customer service despite the interesting working hours :)

24 de abril de 2026
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Resposta da Reptiles By Post

Thank You, Kristina

Classificada 1 em 5 estrelas

I have not received my items

I have not received my items

23 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Rebecca, really sorry to hear this. Looks like the courier delayed your parcel and then destroyed it due to it being perishable. Please reach out to us at info@reptilesbypost.com so we can put this right for you.

Classificada 5 em 5 estrelas

Great service

First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby beardie is very grateful for!

24 de abril de 2026
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Resposta da Reptiles By Post

Thank You, Debbie

Classificada 5 em 5 estrelas

Great freindly service

Great freindly service, live food arrived quickly and well wrapped. Bugs were healthy. I will definatley be using reptiles by post again.

24 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Valerie

Classificada 5 em 5 estrelas

Items exactly as described

Items exactly as described. All live food was actually alive. Decent postage cost and fantastic delivery time. Will be using these folks again.

24 de abril de 2026
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Resposta da Reptiles By Post

Thank You!

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