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Reptiles By Post Opiniões 1785

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

this was my 3rd order,all have been excellent,live crickets and wax worms for my leopard geko arrive looking really well. i was 1st recommended by a friend. once i have established regularity,i wi... Ver mais

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Classificada 5 em 5 estrelas

Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... Ver mais

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Classificada 5 em 5 estrelas

We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... Ver mais

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Informações sobre a empresa

  1. Loja de répteis

Escrito pela empresa

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Escrito pela empresa

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Informações de contacto

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

live food

Ordered live locusts and crickets. Came on time and packaged well!! Would 100% order again 😊

24 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Morgan

Classificada 5 em 5 estrelas

fast shipping

fast shipping, good packaging quality, and the activity level of the insects was healthy

24 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Jane

Classificada 1 em 5 estrelas

Delivered late and to the incorrect…

Delivered late and to the incorrect address and by the time I found the package all the live food was dead.
Was offered a free replacement but the shipping is 2x the value so didn’t bother and found an alternative

16 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Gary,

We’re really sorry to hear about your experience.

According to the tracking information, the parcel was marked as delivered by the courier. As outlined in our delivery terms, if a parcel is left in a safe place (either by default or via customer instruction), we’re unfortunately unable to accept liability for any loss, theft, or issues that occur after delivery.

In this case, we understand that the parcel was not left exactly where you had intended, which is understandably frustrating. However, as the delivery was completed and the safe place option was used.

We did offer a replacement

Kind regards

Classificada 5 em 5 estrelas

Really good pricing and was very…

Really good pricing and was very impressed with the packaging and shipping process. I ordered medium mice for my snake and they all look great and good quality.

15 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Angel

Classificada 5 em 5 estrelas

Another order of crickets from…

Another order of crickets from reptiles by post which we are very happy with. The packaging is perfect and the labelling let the postwoman know they shouldn’t be left in the sun. Very happy with the quality and so is our 🦎 😊

22 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Tracy

Classificada 5 em 5 estrelas

perfect experience

reptile stuff came within 3 days was as i ordered on a sunday, food came live and everything was perfect! definitely will be ordering again, i emailed and got responses very quickly.

21 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Alice

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

Usual top quality

Usual top quality. Absolutely spot on 👌. Thanks again!

20 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You

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