Hello,
We take feedback very seriously, however, this review raises several clear inconsistencies that suggest it may not reflect a genuine customer experience.
First, we do not sell our products in USD, as all our transactions are processed in EUR or local European currencies.
Second, this review is not marked as a “verified purchase”, and we have no record of any order matching this description in our system.
Third, the pricing mentioned is not accurate. For transparency:
Two ResQ devices cost approximately €65
Shipping is free
Optional accessories (travel kit + training mask) cost around €7 total
Under no realistic scenario could an order reach $132, as described.
For these reasons, we strongly believe this review may be misleading or not based on a real purchase, potentially originating from a third party unrelated to our customers.
If the reviewer is a genuine customer, we kindly ask them to contact us directly with their order number, so we can investigate and resolve the situation immediately.
We remain fully committed to transparency and customer satisfaction.
Kind regards,
ResQ Team