I ordered Danish quartz gravel, but when my order was received it was oyster quartz gravel?? Two totally different colours, one being brown and the oyster a grey. Rang their office immediately and was... Ver mais
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Leia as opiniões dos outros
Just finished applying the last coat (the colour/wear coat). Looks very high quality stuff. Definitely needs a heavy duty mixer. Coverage (on a newly concreted floor) was slightly better than sta... Ver mais
A empresa respondeu
After reading good reviews decided to purchase. on receipt of the paint was extremely disappointed to find only two and a half litres in a five litre tin. on using the paint was disappointed again tha... Ver mais
A empresa respondeu
First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since... Ver mais
Informações sobre a empresa
Escrito pela empresa
Resins Direct was established as a small sole-trader back in 2015 and has since been trading as a successful, growing partner for many of our customers and clients. Supporting your business and your businesses profitability by supplying quality floor coatings and repairs at an economical rate. With our team of trained & experience staff, we always look to process your orders speedily and, of course, we offer a full technical support service to ensure you apply the products correctly and answer any questions you may have along the journey. Our product range is manufactured largely in the UK and with our stringent quality process we aim to continuously support, quality, tried and tested materials.
Informações de contacto
Unit 12 Harvard Way, Harvard Industrial Estate, , PE28 0NJ, Kimbolton, Reino Unido
- 01933 830430
- sales@resins.direct
- resins.direct
1,5
Muito mau
251 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
11 de março de 2021
Resposta da Resins Direct
Hi Harry - Thank you so much for your kind review - If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Fantastic product and excellent…
Fantastic product and excellent service, totally recommend to other users, quick prompt and helpful service ⭐⭐⭐⭐⭐
10 de março de 2021
Resposta da Resins Direct
Hello Richard - Thank you so much for your kind review about the product and service that you have received from us! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Fast delivery, quality product
Fast delivery, never used resin before but there were lots of easy to follow instructions. Great quality product.
5 de março de 2021
Resposta da Resins Direct
2 Feb 2021
Thank you for you recent review Debbie. If you have any pictures of the product installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
I love this product
I love this product, now we have learnt to use it in a way that suites my clients it's brilliant.
3 de março de 2021
Resposta da Resins Direct
Thank you for your recent positive review! We greatly appreciate your feedback. If you have any pictures of the installation that you would wish to share, please send them to info@resins.direct.
Regards - Resins Direct Team
Great service..👍
3 de março de 2021
Resposta da Resins Direct
Thank you for your positive review Shaun - We really appreciate your feedback!
Regards - Resins Direct Team
Resposta da Resins Direct
Hi David. Thank you for your positive review, it's great to hear! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
GREAT SERVICE A COMPANY THAT KNOW WHAT…
GREAT SERVICE A COMPANY THAT KNOW WHAT I REQUIRED
3 de março de 2021
Resposta da Resins Direct
Hi Karim. Thank you for your positive review, it's great to hear! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
excellent spot on with delivery and…
excellent spot on with delivery and contact withemailing any advice
3 de março de 2021
Resposta da Resins Direct
Thank you for your recent order and positive review Anthony. We are pleased to hear that you were happy with the product and the service.
Best Regards - Resins Direct Team
Disappointing
I was very impressed with the customer
service initially and delivery was very quick. My issue was that because I was painting my floor white one coat didn’t cover it. I understand that white wouldn’t cover as well as a darker colour however I expected that as it should have been enough to cover 20sq m and I was only doing 12sq m. I then bought another tin and this covered better however I needed to repaint the edges again with a brush so bought a small tin. This has left brush strokes now and I’m very disappointed with the finish. My only option is to buy yet another tin and recoat it all again however I’m concerned it still won’t be great. I contacted the company to say I was disappointed but they haven’t come back to me with any offer of help or advice now and this has ended up being an extremely lengthy and costly process, neither of which I expected.
23 de fevereiro de 2021
Very helpful and excellent service.
17 de fevereiro de 2021
Resposta da Resins Direct
Thank you for your recent order and positive review Peter. We are pleased to hear that you were happy with the service.
Best Regards - Resins Direct Team
Good delivery, hoping it will do the job.
The product arrived in a very few days. I won't know how it performs until the weather warms up and i can lay it. Very good instructions came with it, but it would have been useful if the website had given a bit more information on laying it, for example how much water it is mixed with.
13 de fevereiro de 2021
Resposta da Resins Direct
Hello David - Thank you very much for your positive review. Further detail including preparation / mixing / application advice are all available on the website under the 'Additional Information' tab however we appreciate all customer feedback, so will review our products and pages to see if we can improve the level of information available. We hope that your project goes well in the future. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Resposta da Resins Direct
Thank you for your positive review. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
AVOID AVOID AVOID AT ALL COSTS!!!!
AVOID AVOID AVOID AT ALL COSTS!!!!!
**DO NOT BUY FROM HERE**
purchased over £1000 of resin from this company to do our workshop floors (over 100sqm) did exactly as stated in the instructions however the finish is obismsal.
Emailed them, and rang them for help on numerous occasions now and got no reply what so ever!!!!!!!!!!!!
Absolutely fuming at the level of customer service from this company.
Soon as they have your money they don't want to know.
9 de fevereiro de 2021
Opinião espontânea
Just the job
Ordered and delivered on time, the product was first class, did exactly what the tin said.
5 de fevereiro de 2021
Resposta da Resins Direct
Hi Mark. Thank you for your positive review, it's great to hear! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Lovely staff and great service
3 de fevereiro de 2021
Resposta da Resins Direct
Thank you for your recent order and positive review John. We are pleased to hear that you were happy with the service. If you have any pictures of the product installed, that you would like to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Resposta da Resins Direct
Hi Saib - Thank you for your recent review. We are pleased the products work well for you. If you have any pictures of the product installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Needed to use the concrete crack resin…
Needed to use the concrete crack resin outside but wasn't told it has to be above 10c to use so wasted 56 quid ??
27 de janeiro de 2021
Resposta da Resins Direct
Good morning Lee. Thank you for your recent review. Please feel free to get in touch with our team regarding your project, as our products are suitable for use all year round and maybe we can help and advise you.
Best Regards - Resins Direct Team
Customer service
Great service excellent customer experience fast delivery service well done
20 de janeiro de 2021
Resposta da Resins Direct
Thank you for you recent review Mrs Dudley. We are delighted that you are pleased with our service. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Resposta da Resins Direct
Hello Angie - Thank you so much for your repeat business. We are very pleased that you were happy with the service. If you have any pictures of the product installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Excellent resin product
Excellent resin product. Came on time and our cellar looks excellent!
6 de janeiro de 2021
Resposta da Resins Direct
Thank you very much for your positive review Michelle. If you have any pictures of the product installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
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