Restored Furniture Opiniões 

1700
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very pleased with my hall table from Restored Furniture. They were excellent at communicating delivery details and the table was very well packaged and delivered with care. I also like the fact that t... Ver mais

Classificada 5 em 5 estrelas

The goods offered are worthwhile. The vendor is responsive. The search engine could be "better" (a) more specific on key words; (b) address the needs of foreign buyers of goods to be delivered in... Ver mais

Classificada 5 em 5 estrelas

The furniture was delivered as advertised - in beautiful condition having been restored well. Communication throughout was excellent and the delivery was as expected. One of the men who delivered our... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Most of our furniture has been purchased off your site. Always beautifully restored, clean and polished! You keep us updated about the journey and your delivery employees are so... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Informação fornecida por diversas fontes externas

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1700)

140 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Lovely pieces, extremely poor customer service

The pieces were lovely. However, packing tape was applied directly to the furniture - leaving a big sticky mess which stripped off a very visible part of the finish. The response from the company was unprofessional and indifferent, showing no action to apologise or to remedy the damage caused.

6 de maio de 2026
logótipo da Restored Furniture

Resposta da Restored Furniture

Hi,
Thank you for your honest feedback. We are sorry that you were unhappy with our using text message to communicate with you when we were unable to reach you by phone to discuss the damage that was caused by the poor packaging of the furniture. We have updated and clarified our communication policy to make sure this does not happen in future.

Please also accept our apologies that we came across as indifferent in our communication - this was not at all our heart or intent. We have reached out to you again via email to see what we can do about rectifying the damage to the finish of your item.
Thanks,
Restored Furniture

Classificada 5 em 5 estrelas

Dresser is beautiful

Dresser exactly what we were looking for. The restoration is perfect. Delivery was on time, very courteous Delivery man. Couldn't have been better.

6 de maio de 2026
Classificada 3 em 5 estrelas

Customer focused service …

I think it needs much more quality control, and much more customer focused than what I have experienced currently doing. I also feel that they should be more open about the downsides as much as the upsides about their products in the beginning. This is from a distance customer experience.

6 de maio de 2026
Classificada 5 em 5 estrelas

Thank you

Very helpful staff and Robert was great giving us ideas and guidance, and very flexible in helping us achieve the styles and size of furniture we needed. And the craftsmanship and quality of the furniture that we ordered was first class. It has transformed our Library in our house. We ordered for delivery to Switzerland which was made super easy by the team in the store and the delivery company that they work with. We are now immediately ordering more furniture....

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good Karma, Brilliant Furniture

I have now made three purchases from Betel, and each one was a special occasion. The furniture is just so beautiful. From ordering to the piece arriving, it's such a pleasure dealing with the company. Even the courier they use is brilliant. The latest, a mahogany music cabinet which I bought to house my art supplies & easel, arrived thoughtfully and carefully packaged. It is something I will treasure always, especially knowing that I have done my tiny little bit to support others in difficult circumstances and bring good karma into our home. From now on if we need furniture, it's Betel all the way - cannot recommend them highly enough.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous furniture, lovingly restored and delivered with care

Just taken delivery of a corner unit and its surpassed my expectations. Knew it was what I was searching for from the image on the web site, but the restoration has been done with care and attention to detail. Delivery was a breeze, keeping me informed and genuine care when handling on arrival. Even the van had everything carefully covered for protection in transit. And all that with the benefit of supporting charity that gives new life to old furniture. Delighted. Thanks!

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Review of sideboard

Sideboard arrived in a timely manner.
The photographs were good, helping me to have confidence in my choice.
Quality is good. Draws and cupboards open and close smoothly.

1 de abril de 2026
Classificada 5 em 5 estrelas

Website outstanding

Website works brilliantly which is essential so you can see what you are buying. Delivery on time by cheerful lads. Excellent! Happy to use if I need more vintage furniture.

1 de abril de 2026

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