Retail Resource Opiniões 

497
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... Ver mais

Classificada 5 em 5 estrelas

Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços para empresas

Informação fornecida por diversas fontes externas

The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

497 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(497)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Shipping charges too high

Great service, easy to contact a representative for help and answers, but I the shipping charges are too high.

10 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

It is important to us for our customers to be happy, please see your e-mail for a solution.

Classificada 5 em 5 estrelas

first time ordering from RR and …

first time ordering from RR and customer service is at 100%
GREAT JOB RR!! i will shop again

10 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

It's our pleasure to have you as a customer. Thank you!

Classificada 5 em 5 estrelas

Fast

Fast, reliable, great service and the product was exactly as depicted.

9 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

It's our pleasure to have you as a customer. Thank you!

Classificada 2 em 5 estrelas

The order process and product itself …

The order process and product itself was fine; however, the shipping quoted to me was approximately $17 and ultimately I was billed $41 for shipping, which I never would have agreed to pay had it been estimated at $41 at the time of order. I don't understand how I can be charged 250% more for shipping without my agreeing to do so in advance.

8 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

It is very important to us that our customers are happy. Please see a solution sent to you via e-mail.

Classificada 1 em 5 estrelas

No Customer Service or Follow Through

My order was held up for 2 weeks because of a back order on 1 piece and I was not told. No one at Retail Resource checked on the order and when I called about not getting the delivery they got it shipped. It was not shipped on the expected delivery date. I had to call the 3 shippers to find it and then push them to deliver the next day. It was going to sit on the loading dock and ship 3 days later. No one at Retail Resource even checked on this shipment that was supposed to fix a mistake. No one cared about this shipment of fixtures for a new store set up. I finally got a hold of a sales rep and between myself and her pushing the delivery we got it the next day. I think when there is something wrong with a customer order and you are trying to fix it, you would pay attention to the details and make sure everything is going according to the information you gave the customer.
I will not be ordering from them again.

8 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

It is very important to us that our customers are happy. Please see a solution sent to you via e-mail.

Classificada 5 em 5 estrelas

Great customer service

Great customer service, was always ready to help, went the extra mile for me. Pleasure shopping by them.

5 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

It's our pleasure to have you as a customer. Thank you!

Classificada 5 em 5 estrelas

I ordered several baskets

I ordered several baskets. They are great quality & shipping was very fast. Shipping cost was a little high though, but I would definetly recommend ordering from them.

5 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you for your order with us!

Classificada 5 em 5 estrelas

My product arrived damaged

My product arrived damaged, but I'm rating Retail Resource a five for their excellent customer service and the ease with which they handled the return.

3 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you!

Classificada 3 em 5 estrelas

Customer service is very good

Customer service is very good, but shipping charges are excessive.

2 de maio de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you for your order! You can always call us to get a freight quote in advance of ordering.

Classificada 5 em 5 estrelas

I DISCOVERED A 5 STAR WEBSITE

My purchase was delivered two days after I placed my order! I couldn't have been happier with the quality of the merchandise & I can't bragg enough about the wonderful customer service help I received with questions I had. I'm so happy I discovered Retail Source!! jn

27 de abril de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you for your order and your positive feedback!

Classificada 5 em 5 estrelas

GREAT CUSTOMER SERVICE

We ordered 8" purple bows. Unfortunately they were not what we required (not sturdy enough for outdoors but color was good. When I called to find out how to return, the individual was so pleasant, knowledgeable, and efficient, it was a pleasure. Everything she told me was spot on and I received her email with the pre-paid label while we were on the phone.

Would use them if the need arose for indoor bows.

27 de abril de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you for your order and your positive feedback!

Classificada 5 em 5 estrelas

Friendly and efficient

Friendly and efficient! Order arrived quickly.

21 de abril de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you for your order and your positive feedback!

Classificada 5 em 5 estrelas

Great quality and nice looking!

I was skeptical about ordering plastic necklace display busts, but they are lovely! Very high quality and a nice size. And I received them fast! Thank you!

21 de abril de 2017
Opinião espontânea
logótipo da Retail Resource

Resposta da Retail Resource

Thank you for your order and your positive feedback!

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