Retrobroker Opiniões 

89
•
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Podejście nastawione na "pro klient". Uczciwe ceny - na poziomie aktualnie dokonywanych zakupów na rynku, a nie swoich marż. Szybka wysyłka. I spolegliwe podejście do nietypowych życzeń i opcji ;).... Ver mais

Classificada 5 em 5 estrelas

Profesjonalna i uprzejma obsługa, bardzo bogata oferta produktów które mogą zainteresować nie jednego poszukiwacza retro sprzętu czy gier w bardzo atrakcyjnych cenach. Wszystko na plus. Polecam każdem... Ver mais

Classificada 4 em 5 estrelas

Les jeux étaient en très bons états, et tu peux faire de belles trouvailles à un prix restant raisonnable! Toutefois le carton qui emballant le tout était dans un piteux état dont un côté ouvert par... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Everything perfect from the comunication to the shipping. Only one stuff maybe, next time add more photos pf a profuct. The back etc. But, very good experience. Trusted seller, from Italy with love

A empresa respondeu

Informações sobre a empresa

  1. Loja de jogos usados

Escrito pela empresa

Retrobroker: Your Premier Destination for Gaming History & Innovation Welcome to Retrobroker, the ultimate hub for gamers who refuse to let the past fade and those who can’t wait to experience the future. We believe that every console tells a story, and our mission is to ensure those stories continue to be told across every generation of play. Where Nostalgia Meets Next-Gen While our roots are deeply planted in the golden age of gaming—specializing in the legendary libraries of the PlayStation 1, PlayStation 2, and PlayStation 3—we have evolved alongside the industry. Today, Retrobroker is proud to offer a comprehensive inventory that spans the entire timeline of gaming. From the pixelated magic of Final Fantasy VII to the breathtaking realism of the PlayStation 4, PlayStation 5, and Xbox Series X, we bridge the gap between "classic" and "cutting-edge." The Full Spectrum of Play We have fully embraced the modern era, featuring a massive selection of Nintendo Switch consoles, games, and accessories. Whether you’re looking for the vibrant OLED model, the portable Switch Lite, or the latest Legend of Zelda and Mario adventures, we provide everything you need for gaming at home or on the go. Our PS4 collection is equally robust, offering modern masterpieces like The Last of Us Part II and God of War, ensuring that players on every budget can find their next favorite adventure. The Retrobroker Promise Trust is the most important item in any gamer's inventory. That’s why every piece of hardware—from a vintage PS1 to a brand-new Switch or PS4—undergoes a rigorous testing and inspection process. We handle every order with the precision of a speedrunner, ensuring secure packaging, fast shipping, and dedicated support. Join thousands of satisfied gamers and relive your favorite memories—or start making brand-new ones—at Retrobroker.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(89)

28 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Polecam

Jestem bardzo zadowolony z zakupu w sklepie RetroBroker. Zamówienie zostało zrealizowane sprawnie, produkt był zgodny z opisem i bardzo dobrze zapakowany. Kontakt ze sklepem również bezproblemowy. Zdecydowanie polecam i na pewno wrócę na kolejne zakupy.

3 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The game I've purchased not recognized…

The game I've purchased not recognized by my Nintendo 3DS. It's not the console because 2 other games I purchased recently from other seller from Poland - works fine. Contacted seller to resolve the issue but got no answer. I don't need money back, I want the working game.

10 de outubro de 2025
Classificada 1 em 5 estrelas

Cannot return item / reach contact

Hi, I am writing this review to reach out, because I cannot get a response from any other channel. I have written email, Whatsapp and the website contact form, but after one brief email about changing offices, I have no answer in weeks, and running out of time on the 30-day return window.

I received my shipment of The Godfather II. PS3 disc game in September. Unfortunately the game is not in the mentioned French/region free language like on the website description/box art, but in German. The box cover is different than the disc inside, and the language is not interchangeable in the game (it is a different version).
For this reason I would like to return the item for a refund.
Once I get an address to send it back and a refund, I will remove the negative review.

15 de setembro de 2025
Opinião espontânea
logótipo da Retrobroker

Resposta da Retrobroker

Don't hesitate to get in touch with us.

Classificada 5 em 5 estrelas

Excelente servicio

Excelente servicio, recomiendo comprar aquí, siempre hubo atención y el producto es exactamente lo que vi en la página y llegó directo a mi domicilio en un buen tiempo.

19 de agosto de 2025
Classificada 1 em 5 estrelas

Dear Retrobroker!

Dear Retrobroker!
I ordered an xbox 360 console from you, back on August 11th. Order number 1084. The carrier didn't deliver it, they said the address was wrong, they sent it back to you. I respectfully asked you for a refund in a message, but you didn't even respond. With all due respect, that was the problem.

11 de agosto de 2025
logótipo da Retrobroker

Resposta da Retrobroker

Sir, please check your email. We responded to you 10 days ago.

Classificada 1 em 5 estrelas

I got blocked 😢

Before I start, I’m not accusing the store as scammers or anything, this review is about their poor communication with me.

---------------------------------------------------------
I ordered a Ps2 disc of gta san andreas (Order ID: 25-13092-65500) on eBay (That was on 23rd of May)

I bought a game, and my local post office (Qatar Post) returned it to the seller because the package didn’t include a phone number (As they said). So what happened is I dont know who’s fault is it but I gave the store the benefit of the doubt that they did everything correctly. I trued to contact them and they didn’t respond until i wrote a negative review here (that was on 30th of June)

Still to this day they didn’t receive the item apparently which is fine, and they told me that they will tell me when the thing arrives to them and that they will contact me (this was on the 1st of August)

Ok fine I waited and I didn’t want to annoy them they are a small business and probably have alot going on, so I asked a simple question since this taking soo long “if possible can I please get a refund when the item arrives” and I don’t really care when I get this refund let them take their time, but guess what happened I got blocked on facebook where I reach them out I GOT BLOCKED

I just used my Alt account to ask why I was blocked and If I was annoying or something and asked about the other stuff they never replied to, they said that they still didn’t get a response and they blocked me there as well. (This was on the 13th of August)

So for now, I either get my refund (whenever) or get the actual disc back, I’m not deleting this. Plus I want a clear communication and answer to my questions which are

which is “can I get a refund for the item only ? (I wouldn’t take the shipping fee because it’s not their fault) because I waited for soo long which is for 3 months now, so I will find people locally here selling this stuff”

and “why did I get blocked for just asking a question, I even asked if I did something wrong and they didn’t say anything”

I made a video to show what I'm talking about I used my other account (they dont know of) to check if i'm blocked or if they just deactivated and yup it works normally on my alt account but not the main that I reached them out with, which means I'm blocked, just see it from my pov, No item, No refund, And blocked. Again, I'm not accusing them of scamming, but how does this look if you were in my shoes? Anyway, hopefully they see this and answer my questions. I just want a refund, although it's more expensive here in local stores, but I'm tired of waiting.

Since Trustpiolt doesnt allow links I put that video on youtube search for "retrobroker.com review" its on a youtube channel called "Super Retro" with an @Superetro0

And btw I felt bad to just immediately come here and complain so I waited nearly a week to see if they will remove the block (they blocked me on the 13th, I'm writing this on the 19th)

-------
Update: I'm writing this on the 29th. No one contacted me, they didn't reply to this. I haven't gotten unblocked, which further proves how they are bad at communicating. Anyways, here is my email [ahmedmoslemani @gmail.com] if they wanted to reach out directly

13 de agosto de 2025
Opinião espontânea
logótipo da Retrobroker

Resposta da Retrobroker

Hello,

We would like to clarify the situation. You were not blocked because of your order, but because despite being kindly asked to wait until the package was returned to us, you continued to message us every single day on multiple channels (Facebook, email, etc.), even though you had the tracking number yourself.

This order was placed on eBay, and the case was already decided there you lost the case because you provided an incorrect or incomplete address. On eBay, the buyer is responsible for giving the correct shipping information.

We still intended to help you and even considered reshipping once the item returned to us, but unfortunately it was held up at customs, which is outside of our control.

Despite this, you continued to contact us excessively and then left a 1-star review on Trustpilot even though the issue was not caused by us. Communication became harassment, which is why we had to stop responding.

For transparency:

- The item was shipped correctly to the address you provided.

- The case was closed on eBay in our favor.

- It is your responsibility to provide the correct delivery details and track the parcel.

We always try to support our customers, but leaving a damaging review for a mistake that was not ours is unfair.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais