Retrocade Opiniões 

291
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a cable for the Hobbit pinball machine from that store—specifically, an Opto pair. When I placed the order, they said one cable was in stock. Now more than 10 days have passed; I paid fo... Ver mais

Classificada 1 em 5 estrelas

I purchased my ultimate console in April and I loved it, everything I ever wanted. Sadly the sound has now stopped working and I can't get a response from Retrocade after a week and four emails. Based... Ver mais

Classificada 1 em 5 estrelas

I ordered a product from these guys but they never responded to my emails and messages nor did the product ever arrive. Luckily I was able to get a refund via PayPal and order a similar product from a... Ver mais

Classificada 3 em 5 estrelas

A fantastic product, well worth the money, delivered fast, in great condition, with no setup problems. Only caveat is helpdesk responses since purchase have dried up,but it wouldn't surprise me if thi... Ver mais

Informações sobre a empresa

  1. Fornecedor de serviços de gaming

Informação fornecida por diversas fontes externas

We sell plug and play consoles that just plug straight into your HD TV and away you go to relive your childhood.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

291 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(291)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Odroid 64

Amazing console better then I could have imagined, runs great, too many games to ever play and a great save state system !

Helpful support and all questions answered throughout the purchase process.

Genuine product top notch !

Recommended to many already.

T-Bournemouth

30 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Odroid 64 Console

Great console with thousands of games to keep you occupied. Services was great and questions were answered promptly.

29 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Very Good

Very good, only issue I had was the usb for the controllers had come loose.

They got back to me straight away and talked me through it

29 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot fault Retrocade

Cannot fault Retrocade. I bought the odroid 64 right at the peak of the pandemic and it arrived in 3 working days. I love the system, wouldn't hesitate recommending the console and the company to anyone else.

27 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Odroid Purchase - Great overall service

Great overall service and amazing little system. Retrocade have been particularly impressive with their responsiveness and thorough responses on any questions I’ve had. Other reviews highlight their very positive customer service and I can absolutely agree with this!

19 de maio de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Nice product overall

Nice product overall , service good pre sale
And item great work fine and as described. But needed help post sale and less accommodating afterwards. Happy with the product.

19 de maio de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Very good product

Very good product, but i woukd of like to been advised that new systems was coming out a couple of weeks after i brought mine so i could of waited and bought the newest. Would of gone 3 and a half stars but no option

18 de maio de 2020
Opinião espontânea
logótipo da Retrocade

Resposta da Retrocade

We are sorry that you feel this way.

We posted on our Facebook page on 6th May, the day changes to our line up were being planned:

"At Retrocade we like to keep customers informed of potential changes to our product range as soon as something is potentially going to happen.

We wouldn't want someone to purchase a console and be annoyed that a better option cropped up.

We are making changes to our consoles, details of which can be found here: https://www.retrocade.co.uk/upcoming-changes/

This includes a new console to fill a void between the Ultimate Edition and the Odroid 64.

If you have any questions, please send us a message."

Since that date, every order we also personally e-mailed explaining the upcoming changes, and whether they wanted to wait. Your console was bought nearly 3 weeks before we planned any changes at all.

The only change to the Standard Edition that you bought, was the removal of the Sega CD, which has been moved to our Ultimate Edition, and some arcade games have been put on to fill some of the space.

You bought your console nearly 3 weeks before we even planned to make some changes to our lineup.

Classificada 4 em 5 estrelas

Great piece of kit excellent service…

Great piece of kit excellent service unfortunately the odd game doesn't work

14 de maio de 2020
Opinião espontânea
logótipo da Retrocade

Resposta da Retrocade

Thanks for the review - If they are Arcade games, please see the Troubleshooting section of the supplied manual on how to change the game emulator, or get in touch.

Classificada 5 em 5 estrelas

Excellent product and customer service.

I purchased the Odroid 64 console over a weekend and received it by the Tuesday. The console is plug and play with many thousands of games from a great many systems. It is utterly essential for any retro gaming enthusiast with systems ranging from 8bit all the way to 32bit and even PS1, Dreamcast and Atomiswave. I also had a query about one of the emulators and they replied and resolved my issue on the same day which was also a bank holiday. The system also comes with a nice colour booklet which recommends games to play for each system , which is useful if you are not familiar with certain systems. An excellent product with excellent customer service.

11 de maio de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Great console

I love the console. So many great games, loads of choice. A small number of the games won’t load, but none of the games I really wanted to play are affected so I am quite happy.

26 de abril de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Retro at it's best

The Odroid 64 console looks great and is very well made it has easy assembly and the vast amount of preloaded games will keep retro game lovers happy for a very long time.
The games load and play very well and i haven't come across any dificulties so far the controllers fell good and solid in your hands and are authentically responsive to how i remember playing the original games.
The only criticism I would have is that without manual's some are just about impossible to figure out I think it would be a great addition if you could add printable Manuel for the games from a download on your website other than that it has been really fantastic to play some old favorites from when i was younger

23 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Really great customer service

Really great customer service, I was enquiring late at night about how long delivery would take if I ordered and received an immediate response.
The console was shipped out next morning and I received it very quickly.
It is great, worked first time out of the box and has a massive selection of games installed.
I works great.

9 de abril de 2020
Opinião espontânea

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