Retrospec Opiniões 

The agent was polite, prompt in responding to my emails, and was able to respond my issue.

Mustafá resolved my issue in a blink of an eye. Retrospecs customer service is top tier 🦾

Communication was excellent, positive and informative.

Had a shipping mishap but it was quickly fixed by their customer service team—over the weekend no less!

Very efficient and prompt response from customer service. Big thanks to Mustafa for helping with an order that was not being tracked. Received my bicycle and am very happy with my purchase!

Product quality is good. Customer service is awesome!

Customer support was very responsive and helpful to replace a damaged wheel of my daughter’s scooter. Great company.

I bought a paddle board for my granddaughter as a Christmas gift. They were having a great sale, and I saved $90.00. Shipping was fast, and customer service was excellent. I would buy from them again!

When my package was returned by the shipper without delivery, customer support was *very* quick to respond and resolved my problem instantly. I had my goods within three days of initial contact.

Needed to adjust an order, I contacted customer service and the adjustment was made in less than 5 minutes which was surprisingly fast.

Very specific service that was quickly and efficiently followed up on.

I ordered my Retrospec bike a few weeks ago and couldn’t be happier. The quality is excellent, with a solid build, smooth ride, and stylish design. Customer service was quick to respond when I had questions. It’s rare to find a company that delivers both great products and excellent service. Highly recommend!

Was missing a part and CS took care of everything I needed

Helpful customer service from Amanda and Zak. Went above and beyond to ensure great customer service. Thanks!

I was met with fast responses and suggestions to help me with diagnosing a bike issue. I was never kept waiting and the suggestions provided ended up being the solution for the issue. Customer was happy and Scheels is happy with the experience.

I couldn’t be happier with my new electric bike! I ordered the Beaumont City Bike as a gift for my sister last year and was blown away at the quality. This summer I decided to order the Beaumont Rev Electric City Bike for myself and it’s been perfect for both daily commuting and weekend rides. The build quality is excellent — sturdy, smooth, and clearly designed to last.

I was especially impressed with how fast the bike shipped and how easy it was to assemble. The customer service team was super helpful and responsive, answering all my questions before and after purchase.

If you’re looking for a reliable and affordable electric bike or high quality city bike that looks great and rides even better, I definitely recommend retrospec. It’s made my rides to work and around town so much more enjoyable!

Retrospec makes awesome bikes that look great and ride even better. The quality and design really stand out, and every ride feels smooth and solid. If you want a bike that’s stylish, reliable, and fun, Retrospec’s got you covered.

I have the Weekender paddleboard and Beaumont Rev e-bike from Retrospec and love them both!

Very helpful staff who thoroughly researched answers to my questions about their products