Revel Systems Opiniões 445

Fees are to high and the sistem is good but no the equipment I have 5 restaurants with revel and the tables will explode this kind of tablets doesn’t work for busy restaurants I think are ok for nail shops or boutiques..

Best software hands down!
Never had an issue with it and they always make things easier for your business! I would highly recommend to anyone that’s looking to better their software!!

Revel is so easy to use and provides great tutorials for staff. Upgrades are always rolled out with notice and guidelines. The tech help team is amazing - very prompt and competent

I have been a customer for over 4 years and Revel is there 24/7. They can answer all questions quickly and to the level you can understand.
The reports are very helpful along with the every night emailing of the reports you which to receive.

software is great! The payment gateway (Freedom Pay) took more than a month to get set up - total nightmare - but now that it's set up it's all good. Software can do almost anything. sales reports are the big fix that we need. support is great though - and you can handle almost anything on your own so you.dont need to constantly pay someone for help. Fix the gateway and add a report for sales and I'll change to 5 starts in a blink.

System works great with very rare interruptions. Customer service is helpful when you have the occasional problem or question.

Good system to work with.. for biginers seems complicated but once start using and learn how things work in revel makes it more easier.
Supporters are there available to help in any situation.

Great service and prompt response. Used them 3 years. No problem at all.

Revel is the worst program with the worst customer service ever.

I have enjoyed using Revel in our organic food store. We are a small grocery store and the system runs great. My employees can pick up how to use it fast and understand how to run the basic functions right away.

They would spend a lot of time with you and promise a lot of things before you pay them. However, after you paid them, the after sales services are almost non-existent and the promises just never happened. The CS is as clueless as it gets but they charge you a lot for them. This is by far THE WORST pos company we've ever used!

People are great, but it can get complicated, where you may have an option set, but be una are there are five other places you have to set up and activate before you can accomplish what seemed to be a simple task. Granted we did not go through the proper training due to reorganization at the same time.

System easy to use and reliable. Also, support always responsive and helpful. Would recommend Revel.

We just Switched over from Revel to Square even though we knew we were getting into a product that was considerably less robust and not as well rated. The move was pursued by our store staff who consistently felt revel customer service was not listening or did not take give needs appropriate consideration. I reluctantly agreed to make the change, which I considered temporary as I figured Revel would eventually prove to be the better product. On the first day revel was turned off, they posted this message:

"This backend has been disabled for cancellation. Note that URL's of cancelled clients are to be deleted one month after the initial date of the cancellation request once confirmed. Date scheduled for deletion: None

If you feel this backend has been disabled in error, please contact Support at 415-744-1433 ext. 2 or submit a ticket by clicking here."

Perhaps they are just giving former customers a fair warning. I know this is all financial data and that by state regulations they can’t delete it for 5 years, none the less from my perspective, it means we will never go back to Revel.

I checked out several POS companies and Revel was by far the most prompt, knowledgeable, and friendly groups I encountered. The services I wanted were matched perfectly with the services they offered. I highly recommend them!!!!

The Best Cloud based POS. Love it. Great job and looking forward to it getting even better.

We like using the revel system in our very busy cafe business.

Revel system has continually updated and improved the system since we started using it over 3 years ago. They are not standing still and always moving forward and leading their customers in technology.

Michael was great to work with. He answered all of my questions and took the time to explain the system and features based on my needs. There was no high-pressure sales that I felt when looking at other products. My business is not yet open so I cannot comment on the actual product yet, but so far the sales and service has made this process simple.

Such a great experience! Our systems arrive in clearly labeled boxes with everything needed to set them up. Once you get the back end set up the front end is easy to use and train your employees on. It does take considerable time and thought to set up the system correctly and I recommend paying for Revels assistance. As with any system you will still have to put in the work. Revels customer service and support are far superior to any other company we have worked with. We are very pleased with their responsiveness.