Reward Flight Finder Opiniões 

355
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I paid to upgrade from bronze to silver and by mistake made a typo mistake and couldn't retrieve the account , they have taken £39 and are now 3 weeks later and they are not replying to my support req... Ver mais

Classificada 5 em 5 estrelas

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

BA reservations staff told me about this site. What a find! It really does work. Signed up for their Gold account just before Christmas & now I have seats to Miami for November. Very easy. Worth every... Ver mais

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  1. Site de pesquisa de voos
  2. também em
  3. Aeroporto
  4. Aeroporto internacional
  5. Companhia aérea
  6. Sala de convívio

Escrito pela empresa

Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

355 opiniões

5 estrelas
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1 estrela

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4,0

Todas as opiniões

(355)

33 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fallible but they care

To receive a newsletter stating visit Moscow for culture when they are waging Genocide on a peaceful European neighbour is sick and i will be cancelling my subscription immediately. What a callous and uncaring company they obviously are. They have contacted me and it seems like a genuine mistake

12 de setembro de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

We at RFF are disgusted too, but to call us supporters of genocide is simply untrue. This was a genuine mistake by one of our colleagues.

We're a very small company but we take this very seriously and dealt with the person immediately. We will be donating to a Ukrainian charity in the coming days

Classificada 1 em 5 estrelas

Flights to Moscow???

What are you doing promoting flights to Moscow on today's email alert and especially when, surprisingly enough, BA aren't flying there due to sanctions arising from the invasion of Ukraine by Russia?????

12 de setembro de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

We're devastated by our terrible mistake.

RFF is a very small company and one of our team members made a genuine mistake this morning.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Classificada 1 em 5 estrelas

Suggesting flights to a criminal…

Suggesting flights to a criminal state??? Moscow??? No thanks!

12 de setembro de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

RFF is a very small company and one of our team members made a genuine mistake this morning.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, and we're embarrassed.

We have dealt with the person involved and will be making a donation to a Ukrainian charity in the coming days.

Classificada 5 em 5 estrelas

Promoting flights to Moscow when there are explosions every day

Changed my review. A quick response. Thank you for your support and handling this weird issue so quickly! All the best

12 de setembro de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

I run RFF and I'm embarrassed by this terrible mistake.
We're a very small company and one of our team members made a genuine mistake.

We take this very seriously and will be making a donation to a Ukrainian charity in the coming days.

Classificada 1 em 5 estrelas

Today (12Sep'23) offering BA flight to Moscow!!!

Today (12Sep'23) they emailed to say search for BA reward flights to Moscow...really, are they so on the ball that they don't realise BA canned flights to Moscow...

12 de setembro de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

I run RFF and we're devastated by our terrible mistake.
We're a very small company and one of our team members made a genuine mistake.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Classificada 1 em 5 estrelas

Just went to book flights that are…NoT available

Just went to book flights that are showing availability on your reward flights page, to Hong Kong, but Ba says they are not available. Not impressed

7 de setembro de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Siri,

So sorry to hear this. You sent your original query on Thursday and we replied on Friday. We were waiting for your response as we thought we needed more detail to investigate further.

Occasionally we have bugs with some of our data. I've escalated this and if we're able to identify an issue we'll get it fixed ASAP.

Classificada 5 em 5 estrelas

I use my Avios rather than just collect them

I travel between Jamaica, the USA and the UK atleast 3 times per year, always on BA. I have been collecting Avios for years, but never used them for flights. It was just too cumbersome and frustrating to find the free seats. Since hearing about this site, I now use Avios for some of these flights now. Brilliant idea and provides a much needed service. Now I always have 5 alerts set up and I book on BA as soon as RFF alerts me.

22 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I confess I was sceptical

I confess I was sceptical. Why would BA allow others to use its data to make it easier to find reward flights on non-BA websites? But I decided to test it and am very happy I did so. BA doesn’t allow you to set alerts for reward flights (or any flights). But, this is what RFF allows you to do. And on top of that, RFF lets you easily view reward availability for a whole year ahead. So its a great planning tool. I’m also learning how to make the best use of my Avios through the weekly newsletter, and the blog. I am now a Gold member (£70/year) which I recouped by saving hundreds on business class tickets to Chile. RFF only does BA. Hopefully they will add other airlines soon. I highly recommend this site.

6 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Information is inaccurate

Information is inaccurate! Was searching for flights within a specific date, every single flight that RFF showed as available I cross checked with BA to book and they confirmed at least one leg was not a reward flight. I contacted RFF 3 times over 2 weeks to ask what was going on and they simply ignore my emails.

8 de julho de 2023
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

So sorry about this.

We investigated this today and found that your ticket had been mistakenly assigned to someone to investigate who's currently on holiday. Thus your ticket was accidentally overlooked till now.

We did have some intermittent availability data issues a couple of weeks ago due to an issue on BA's end, but these were fixed quite quickly.

We'll make sure to have protocols in place to prevent this from happening again, and we've also recently added a new team member to help us answer customer queries.

I have reached out to you directly via email as well so we can continue this discussion. Hope you can give us another chance.

Classificada 5 em 5 estrelas

My first Avios flight

Cash getting tight so was determined to use my Avios. Just bought my first Avios flight for April 2024, thanks to RFF. Had to wait 5 weeks for the alert, but I'm happy. Saves so much time. Definitely pays to set alerts months in advance.

23 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks to RFF, we now enjoy using our Avios for flights

My wife and I have accumulated many Avios and have a large Avios balance. We grow it while using our BA Amex card for just about everything. Since discovering the BA shopping portal where you get *bonus* Avios from hundreds of high-street retailers, our balance has soared. On a couple of occasions before we discovered RFF, we tried to use them but found the BA website difficult to navigate. When we finally figured it out, there was no availability -- hugely frustrating and disappointing. It was actually a BA reservation clerk who suggested we use RFF to find elusive, hidden flights. In February this year, we joined and now we couldn't be happier about using our Avios. RFF makes finding flights so easy. So, we're off to Toronto for half-term in October this year, then Geneva for skiing in February and Miami in early June. We're really chuffed. We figure there must be lots of people like us with big, unused Avios balances who find it difficult to use them. I still have over 170k Avios left! The trick is to set many alerts, months ahead. We'll be setting them in October this year for October 2024 half-term. RFF delivers!

6 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Reward Flight Finder notified me when the seats and dates I wanted became available. I am so happy to be able to upgrade my premium economy to business class to Singapore. Great service would recommend to everyone. Saves checking on BA every single day for months, I was notified approx 4 months after all the original allocation had been released.

17 de maio de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Nowhere near perfect but good

Regular email updates received on alerts but never quite seemed to match up with the availability no matter how quick I was, although there were usually additional options that hadn't been picked up! Strange. Clearly lots of bugs to sort out but in terms of usability pretty good.

17 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love receiving the alerts!

A really useful tool. I've upgraded to Gold and I now have at least 3 alerts for 3 different destinations for each half term. So right now I have 9 alerts set up, some 11 months ahead. Love receiving the alerts. Then the family arguments begin as to where to go to.

5 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My third success

Thank you again RFF. I have just bought business class tickets to Japan for May 2024 using my companion voucher and saving about 6800 pounds against the cash price. This is my third success with you after having secured flights last year to Toronto and Bermuda. My strategy is to set alerts 9 months ahead, setting many alerts to different destinations at different times. It seems to work.

5 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Greed.

Used to be a great site until this was bought out, now rthe new owner tries to squeeze and monetise as much as possible.

Alters are not reliable, even with the top tier. With alters not reliable, not really sure what it is you actually pay for.

Used to be a great site, now just run by greedy owners.

2 de junho de 2023
Opinião espontânea

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