I paid to upgrade from bronze to silver and by mistake made a typo mistake and couldn't retrieve the account , they have taken £39 and are now 3 weeks later and they are not replying to my support req... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Ver mais
A empresa respondeu
Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Ver mais
A empresa respondeu
BA reservations staff told me about this site. What a find! It really does work. Signed up for their Gold account just before Christmas & now I have seats to Miami for November. Very easy. Worth every... Ver mais
Informações sobre a empresa
Escrito pela empresa
Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available
Informações de contacto
London, Reino Unido
- help@rewardflightfinder.com
- rewardflightfinder.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Functionality nuked
I loved this website, but recently they nuked the functionality of the Basic plan. It's fair to ask for payment, but I think they've got the pricing way too high; it's about double the price of Seat Alerts if you compare the useful features. Also, I'm getting marketing emails even though I never subscribe in signup processes.

Resposta da Reward Flight Finder
Further to my complaint the customer…
Further to my complaint the customer service promptly responded and refunded said amount so I can say I am now very happy with the escalation and the speed with which my complaint was dealt with
and have upgraded my experience accordingly
Thank you
A godsend
Searching for free flights is a real hassle especially for popular destinations at peak times like Christmas. I just give up after a while. So this app is a godsend.
Functionality Questionable, Responsiveness Worse
Unwisely signed up for the gold service for a year although as far as I can tell it is not useful. No alerts on received, raised a support ticket a month ago and no response yet (despite multiple emails asking for a response).

Resposta da Reward Flight Finder
the seven day trial is really about…
the seven day trial is really about luring you into signing up for a year. If tyou cancel you loose any remaining days and if you dont you will be charged for a year in advance. That is not what I call a trial period.
And your response is a joke. It is NOT common practice to terminate the trial period immediately when the customer cancels.

Resposta da Reward Flight Finder
Worth the money…
I've been a member for over a year now and found the service / web site first class. Enter the departure dates / destination and let the system keep an eye on it. My first choice and hit was Sydney, got it. An excellent tool.
Great tool
Great tool. Just redeemed a flight and have 5 alerts set for November. Would love if Qatar Airways and Aer Lingus were added.
So easy and good value
Got the alert and booked my first flight. So easy and one redemption saves me enough to more than recoup the annual fee. Brilliant value
great travel saver!
With the cost of living rising steeply, anyone with a decent number of Avios should consider this app. Best to use those Avios than save them.
Is this really only for BA flights
Is this really only for BA flights? Very limiting

Resposta da Reward Flight Finder
In 3 months I didn't get a single review
I paid 69,99 GBP to upgrade to Gold on November 10, 2022 and I set up 3 alerts. Up to February 7, 2023 I have not received a single alert but I learnt from B.A. directly that there had been seats available. Unfortunately it was too late and I missed the opportunity. I am sorry to say this looks like a scam to me and I request full reimbursement. February 26: I am adding that following my complaint the company contacted me and apologized profusely, refunded me in full and offered a bonus on a new suscription. I hope they will correct all the glitches because if it works, this service would be very convenient.

Resposta da Reward Flight Finder
Set up Gold Account
Set up Gold Account - Credit Card entry noted. Validation link not worked and now will not recognise email address for SIGN IN and Will NOT allow to set up again as USER Name already Used - Phone call from Douglas at support and all sorted
Very happy
Until recently, I was loyalty royalty, collecting & collecting Avios but never using them for flights. Now I know better. I use RFF to find flights 6-9 months ahead. First flight coming up in February 23 to the Caribbean.
Much better than BA website
Website works well, much better than BA. I had trouble cancelling the subscription, but they resolved it. Hence the increase in rating.

Resposta da Reward Flight Finder
Seeing a year ahead is great
Seeing all availability for a year ahead on one page is wonderful. It really simplifies things. Very useful app.
Please add Qatar Airways
Brilliant site but finds seats on BA only. How about Qatar Airways too? Now that would be a great combination.
This app is so easy to use
This app is so easy to use. Only British Airways flights though. I set up many alerts months ahead and just wait to be notified. So far, I have got 3 flights using them. Great value considering the savings.
searches several times per hour
With my gold membership, rff searches for my flight several times each hour. No way I could do that. Worth every penny when flights found.
Well worth the money
The time and money saved using RFF is worth the small monthly and annual fees. I run my own business and can’t devote many hours each day to searching for these flights, especially those at popular times like half term. I reckon I have saved thousands overall.
No more paying cash
I used to pay cash for my flights that I could have got for free. How stupid I was. RFF has taught me that with careful planning I can use my Avios to find free flights a year ahead. Got 2 already. Thank you RFF.
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