Reward Flight Finder Opiniões 

354
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I paid to upgrade from bronze to silver and by mistake made a typo mistake and couldn't retrieve the account , they have taken £39 and are now 3 weeks later and they are not replying to my support req... Ver mais

Classificada 5 em 5 estrelas

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

BA reservations staff told me about this site. What a find! It really does work. Signed up for their Gold account just before Christmas & now I have seats to Miami for November. Very easy. Worth every... Ver mais

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  1. Site de pesquisa de voos
  2. também em
  3. Aeroporto
  4. Aeroporto internacional
  5. Companhia aérea
  6. Sala de convívio

Escrito pela empresa

Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

354 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(354)

33 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thanks to RFF!

I had no idea that these free seats are released at any time. So it just makes sense to use a service like this where you can set alerts & relax.

20 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Super amazing flight finder

I travel a lot for business & collect a lot of points, but I never know just how many. I never used to use them. But I realised that I had enough points to go to LA, Cape Town, Auckland & Rome! Using RFF means that I am slowly but surely enjoying my points by securing flights. New York for Thanksgiving with my wife's family is next.

1 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Pretty much useless

Pretty much useless. They only have BA flights. They also disregard unsubscribe requests, so be prepared to receive spam at the email of your choice.

10 de outubro de 2022
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Josh,

We make it pretty clear on our website that we specialise in BA only. We may add other airlines in the future.

So sorry to hear about the email unsubscribe issue. I'm checking with the team to see what went wrong. I've already manually turned off all future emails for your account.

Classificada 1 em 5 estrelas

Trying to sign up but I get no signup page

I'm simply trying to sign up for the site, but the sign up page is blank. Then I finally found a Create account link, and after I clicked that, I clicked Continue and nothing happened. Has this site been shut down or something? And I wasn't aware that it cost anything. If it does, you should have that information up front.

1 de outubro de 2022
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Linda,

So sorry about this.

Our website was down for several hours on Sunday and Monday morning due to a server issue. This was why you were unable to sign up successfully.

The issue was fixed on Monday morning. You should now be able to sign up without any problems.

We're a small team of 4 people which is partly why it took some time to notice and fix. Furthermore this took place on a Sunday when we weren't online.

Please note this issue only affected the frontend of our website. If you have any alerts they still would have been checked as per usual.

Please can you send an email to support@rewardflightfinder.com.
We'd like to get in touch directly and make sure you have no problems going forward.

Our pricing is transparent and you can find it on https://rewardflightfinder.com/pricing

Classificada 1 em 5 estrelas

WARNING Scam!

WARNING Scam!! They say you get 7 days free trail, then they charge you! Wrong! signed up for gold, payed for it instantly and I dont even have the gold membership, so I have to upgrade my account again to use it! just hate when folks rip you off for 5 pounds, as they know you dont want to hassle with your bank for pennies!

24 de setembro de 2022
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Johan

So sorry to hear about this.

I believe I've been able to identify your account (created on 24th September).

The charge you mentioned was a pre-authorisation/temporary hold on your card and not an actual charge. We do this to ensure the card is valid, and is automatically voided/cancelled seconds afterwards.

I imagine the transaction had a 'pending' status on your bank account statement, and will soon disappear from your account statement if it hasn't done so already.

I'm not sure why you weren't placed on the Gold trial. Something may have gone wrong but I'm not sure.

If you're still interested in upgrading I'd recommend trying to upgrade again. I assure you that any charges linked to the trials are pre-authorisations and not actual charges.

So sorry for the inconvenience and confusion.

I will reach out personally via email with further details.

Classificada 5 em 5 estrelas

BA staff recommended this site!!!

I no longer worry about how to use my Avios for BA reward flights. I just use this app which makes the whole process so easy. BA staff recommended it. You set up alerts for the flights you want and just wait to be notified. Reasonable price too.

3 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

For the price

For the price, Reward Flight Finder offers excellent value and is simple, accurate and easy to use. The best value reward seat finder by a long way. No need to pay more than £4.99 per month

31 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service.

How anyone can doubt this service, beats me. Amazing. I've been on the 'alerts' for a while now. And just now because of Reward Flight Finder, I nabbed two for one Amex biz seats London Male rt in Feb. Beyond brilliant. I was on my computer working. Got the alert. Booked in minutes of the alert. Pow. 16 days in Maldives coming soon! In general I love the service because I can search all over the world at once, to see what's available across the world in a given set of months. Helps save time. Great system that is sooo helpful. Thanks.

25 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

5 stars for the best responsive…

5 stars for the best responsive customer support in fixing bugs within 48 hours.
I found a couple of quirks. Passed them on to support, and within 48 hours they were fixed.
Great tool for finding those hard to find seats...one feature I like is the map tool. If you're looking for that First seat, but it's not in your home city, you may find it close by in another city. So then it's just a short leg to get to that hard to find longhaul First flight to the UK.

30 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant product

Brilliant product
Finds reward seats for British Airways only. I like the focus on BA alone, rather than having more airlines. Makes the site quicker and the blogs and other content more targeted on BA & collecting and spending Avios. Having just found seats to Dubai for next March, I’ve got 4 alerts set for different cities for next May. So easy!

23 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable Timesaver

I’m completely sold on this site. I’m way too busy to be constantly searching for seat availability. My family live in Miami, so I do London to Miami 3 times each year. Miami is a really popular destination, so I would literally have to search 10-20 times per day for weeks on BA’s website to find the seats. But, RFF found them in 7 weeks, notified me, and I immediately bought them. Definitely pays to set up the alert months ahead. In fact, it makes sense to always have alerts in place so that you are notified, whether or not you plan to go. Now I have alerts for both Miami and LA set up all the time.

20 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

A great time-saver!

Takes the pain out of finding reward seats on BA. I love using points to visit Jamaica, but I hate the hassle of searching daily for reward seats. Very easy to use and straightforward. Just set up alerts and wait for them to notify you.

9 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Still find this site really helpful

Still find this site really helpful, having set up alerts and notifications etc., it makes finding cheap flights much easier. I have booked flights to Miami for next April. Excellent value at £4.99 per month, I'll probably upgrade to an annual membership.

1 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

A complete waste of my time

5 de maio de 2022
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

It would really help us to know what your experience has been. It is difficult to respond properly without more information. Kindly respond to the request that Trustpilot has made.

Classificada 5 em 5 estrelas

Great site and have saved a small…

Great site and have saved a small fortune by being able to use all my and my wife's companion vouchers. Have managed to snag a few first class flights as well.

We are flexible with dates and destinations so that helps.

3 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

The site used to be good

The site used to be good, but the availability has not matched up with what BA is actually offering which has wasted a lot of time. The website has been hanging while using google chrome at night.

18 de abril de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Doesn't work well for people trying to…

Doesn't work well for people trying to upgrade seats on an itinerary where there are multiple flights each day. Total waste of time to call and wait on hold with BA only to be told that the open seat I found on RFF was for a different flight that same day.

Update: I have been asked by RFF to either delete my review or update to show that RFF doesn't claim to offer the type of service I commented about. After reviewing RFF's response I stand by my earlier comments. RFF states that it helps people find flights, which is fine if there is just one per day from the city from which you are looking to fly. But it does NOT help much when there are multiple flights from the same city.

11 de abril de 2022
Opinião espontânea
logótipo da Reward Flight Finder

Resposta da Reward Flight Finder

Hi Jax,

Thanks for your feedback and sorry to hear this.

Please note our product has always had this limitation. We'd love to support specific flight availability but it's not possible to do this currently due to limitations out of our control.

It's noted in our FAQ section, and is readily apparent from using our product. We only show day-to-day availability on our calendar & map page, and we only allow customers to create alerts for day-to-day availability, not for specific flights.

In your situation, we recommend customers go to BA.com whenever they receive an availability alert from us, in order to check if the new availability is for the specific flight they want or not.

Given this is more of a feature request, than a problem/failure on our end we'd really appreciate it if you could update or delete this review.

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