Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Helped me out when I couldn't find a coolant tank for my zx6r, very good pricing, very fast shipping was with me the following day after payment came very well packaged, and the customer service was... Ver mais

Classificada 5 em 5 estrelas

I needed a car battery urgently as i was visiting the South West from the North East of the country. The lady at R&G sourced the correct battery and when i had doubts about it not being for stop start... Ver mais

Classificada 3 em 5 estrelas

Having bought Aero crash bungs, fork protectors, tail tidy and pro radiator guard from R&G for my 2019 Z1000sx I must admit I'm not overly impressed. For the price point I'd expect much better quality... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered items for my Honda Gb350s. Had to wait for stock replenishment Shaun on the customer services team was very helpful and prioritised my order as soon a it came in and got it to me double quick.... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para motos
  2. também em
  3. Loja de motos

Escrito pela empresa

Setting the standard in Crash Protection and bolt-on motorcycle accessories. Proudly distributing market leading brands such as Barkbusters Handguards, Denali Electronics and many more from our headquarters in the UK. With R&G when you slip it and slide it, you can pick it up and ride it!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

421 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(421)

43 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

First class service

I had a need for a spare part and R&G Racing went above and beyond to provide the part and send it to me, excellent customer service and my thanks to Carl.

7 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent all round service from all at…

Excellent all round service from all at R&G,Carl the gentleman I was dealing with was more than helpful. Speedy reply to all my questions and sorted the query I had with all relevant parts required. 10/10

4 de agosto de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Steven!

Classificada 5 em 5 estrelas

Outstanding customer support

Purchased the R&G Brake Lever Guard for my 2020 ZX6R, which I had trouble securing to the bike properly and required an additional item to be sent out. R&G have been incredibly attentive and flawless with their customer support throughout, and kindly sent alternative options for fitting the lever guard to the bike, free or charge. A personal thanks to Carl Golds who has been dealing with this from the outset. Carl has been outstanding with their communication with me, and has advised me on issue I was having to resolve the problem at hand. I will definitely be using R&G for all future purchases for the bike.

19 de julho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Ashley!

Classificada 5 em 5 estrelas

Very professional company

Very professional company! Mails' reply very fast. Good explanation, found my part need fast, problem solved fast. Well done guys!

14 de julho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you Ciprian

Classificada 5 em 5 estrelas

Great service

Not a massive order. I required a pair of replacement bobbins for my Ducati 749. Carl quickly dealt with my enquiry. He told me that the items were in stock and prepared an invoice for me. I paid via PayPal. Carl then emailed to acknowledge payment and that my purchase was on its way. And supplied a tracking number. First class service, from a first class gent and company. Many thanks to all.

14 de julho de 2023
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Baccas King

Classificada 5 em 5 estrelas

Great response to request for…

Great response to request for replacement bike protection parts rather than having to buy full protection kit. Very helpful with quick postage - Thank you

6 de julho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you Themes!

Classificada 5 em 5 estrelas

Quick communication via email and a…

Quick communication via email and a simple ordering/payment system
Good customer service and knowledge of the products
Thanks Carl
Well pleased

23 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Hi Sal, thanks for your feedback!

Classificada 5 em 5 estrelas

Top service

Had an off on track contacted R&G for a part of a kit rather than buying a complete kit, Carl got back with part available and order details quick and professional service form the Best! Protection you for your bike...

30 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thanks Steve!

Classificada 5 em 5 estrelas

Spot on.

Brilliant customer service as ever from R&G.

Great products to protect your bike (that I've put to the test on a couple occasions!) that are worth their weight in gold.

Highly recommend them not only for their quality products but for their customer service too, resolving any issue I've had with them in the past and recently.

29 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Alex!

Classificada 1 em 5 estrelas

How to make a bike look cheap guy the…

How to make a bike look cheap buy the second skin products

23 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Hi Stuart, we are sorry to hear you are not happy with the Second Skin product.
Preparation is key when fitting Second Skin PPF. The surface must be perfectly clean to ensure a clear appearance and all steps of the instructions must be followed meticulously.
If you believe the product to be faulty please contact info@rg-racing.com to process a warranty claim.

Classificada 5 em 5 estrelas

R&G saves very expensive bodywork and engine cases

I've been using R&G for protection items such as frame slider and case guards. Time and time again, these items have protected my bike from my natural ability to low side everywhere (smile). The team at R&G is always very helpful and fast with delivery anywhere in the world, in my case, the US.

16 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Mark!

Classificada 5 em 5 estrelas

Carl at R&G is very knowledgeable about…

Carl at R&G is very knowledgeable about bike models and what should fit. I've have shopped with them many years, buying products for a range of very different bikes. The products have lasted well. And importantly excellent customer service and the ability to return items without issue has meant that I always go direct to R&G for my initial inquiries rather than 3rd party retailers.

23 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Christopher!

Classificada 5 em 5 estrelas

Great friendly service

Great friendly service. They were happy to provide me with replacement light cap that fell off during my ride.

21 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thanks Al

Classificada 5 em 5 estrelas

Great after-sales service

Very good products and fantastic after-sales service from Carl in this case who sorted an issue out very quickly.
Will be recommending R&G to others in the future.

9 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Hi Bill, thank you for your feedback!

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent Customer Service

Just all round great customer service, particularly from Luke, reply quickly to emails, lots of technical knowledge, can't ask for more.

A

15 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thanks Zeik!

Classificada 5 em 5 estrelas

Excellent customer service 👍🏻

Can i start of by saying i have bought lots of motorcycle crash protection for various bikes over the years mostly R&G and another big U.K name. I must admit i moved away from R&G because although i never had any issues with there products or fingers crossed had to test them i preferred the finish and look of the other brand.

However recently i purchased a bike that already had R&G products fitted, some of the parts were a little shabby and rather than buying all new kits i dropped Carl an email in sales to see could i buy individual parts. He got me the replacement parts i needed with no issue’s, answered any questions i asked with quick response time and couldn't have been anymore helpful.

There is a lot to be said for good customer service and based on this experience i would gladly buy and recommended R&G products going forward. Thanks again Carl for your help 👍🏻

15 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Dean. We will pass this onto Carl.

Classificada 5 em 5 estrelas

Great experience dealing with R&G

Great experience dealing with R&G

Very professional and patient staff who worked with me to troubleshoot and rectify the issue I was having and replacement parts sent out.

Great products too.

9 de junho de 2023
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thanks Joel!

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