Excellent customer service from Sam who helped me pick my new MG. I ended up getting exactly what I wanted in the spec and colour I wanted with Sam's help. He kept me updated the whole way along and e... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoRichmond MG Southampton, Broad Oak, SO30 2EU Botley, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Joey Danladi was the excellent salesman I dealt with at the Botley sales room this last week. From the first meeting last week to collecting my Škoda Fabia today, he was polite, friendly, efficien... Ver mais
A empresa respondeu
Sam Borrett made purchasing our new car very easy and he was helpful every time I rang with a query. I would recommend using Sam if purchasing a car
A empresa respondeu
The service from start to end was flawless. Staff were amazing - very professional, courteous and friendly as well as knowledgable. Everything was operated and handled in the most efficient manner. Th... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Concessionário Hyundai
- Concessionário Skoda
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informações de contacto
Richmond MG Southampton, Broad Oak, SO30 2EU, Botley, England, Reino Unido
- 02380 724 274
4,5
Excelente
740 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly team
Friendly team, efficient service. Jags and Andrea very helpful.
19 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Hi Annette. Thank you for your kind words! We're delighted to hear you found our team friendly and helpful, and that you received efficient service. We appreciate your feedback and look forward to assisting you again in the future. Many thanks, Laurence.
Amazing service and selection of vehicles..
Very informative and a great selection of vehicles, Jag at MG Botley was very friendly, helpful and professional. Absolute great experience from start to finish.
17 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Joanne, we're thrilled to hear you had such a positive experience! It's wonderful to know that you found our selection helpful and that Jag provided you with excellent service. We strive to make every customer's journey enjoyable, and your feedback is truly appreciated. Kind regards, Cameron
Simple from start to end
Thanks to Himat for being so supportive during my purchase, he answered all questions and made the whole process painless.
17 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Jordan, we're thrilled to hear about your positive experience! We appreciate your kind words about Himat's support and dedication to ensuring a smooth purchase process. We strive to provide exceptional customer service, and it's wonderful to know we achieved that in your case. Kind regards, Cameron
Jag was very helpful with getting my…
Jag was very helpful with getting my new disability car, answered everting I had to say and dealt with me in a very professional way. On the day of picking up my new car he spoke me though it and even said that due to the mark on the front of my new car, he said that I’m to being it back on a Tuesday where he will get this looked and and sort me out with another car while the work is being done. I like my new car a lot drivers so well. thanks again for everything jag
11 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Clive, we're thrilled to hear about your positive experience with Jag. It sounds like he went above and beyond to ensure you had a smooth and enjoyable car buying experience. We're especially pleased to hear about his commitment to customer satisfaction, going the extra mile to address the mark on your new car. We appreciate your kind words and are glad you're enjoying your new vehicle. Kind regards, Cameron
MG HS - great car
Collected new MG HS PHEV today. Himat was brilliant - my first electric car and he explained everything so well. he clearly knows his stuff.
12 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Alan, we're thrilled to hear about your positive experience with Himat. It's wonderful that he was able to make your first electric car experience so enjoyable and informative. We appreciate your kind words and are glad you're enjoying your new MG HS PHEV. Kind regards, Cameron
Excellent service from Chris Turner
Excellent service from Chris Turner. Very informative and helpful and was happy to take his time with the handover.
11 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Mike, thank you for your kind words! We're delighted to hear you had a positive experience and found Chris to be informative and helpful. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Cameron
A completely faultless experience!
I am very happy with the customer service provided by Jag - everything was clearly explained and all communication was prompt and courteous. The whole process was well organised and proceeded smoothly. Thank you. Excellent work!
28 de fevereiro de 2025
Resposta da Richmond Motor Group - MG Southampton
Thank you for your kind words! We're thrilled to hear that you had such a positive experience. We strive to provide clear and timely communication, and it's wonderful to know that you found our team helpful and organized. Your feedback is greatly appreciated, and we'll be sure to pass it along.
Fantastic service especially jagdeep…
Fantastic service especially jagdeep Bharat great customer care very helpful & so happy with are purchase
& would highly recommend to everyone.
10 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Paul, thank you for your kind words and 5-star rating. We're thrilled to hear you had a fantastic experience and appreciate your recognition of the excellent customer care provided. We're glad you're happy with your purchase and would highly recommend us to others. Kind regards, Cameron
Positive experience
Elise has been great, knowledgable, friendly and has really good communication. She’s made the process really easy and straightforward. Thank you!
4 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
We are so pleased to hear about your positive experience. We appreciate your kind words about Elise and her dedication to providing excellent customer service. We strive to make our processes easy and straightforward for all our customers.
Thank you Jag for the assistance with…
Thank you Jag for the assistance with my purchase of a MG HS Trophy effortless and stress free, it was an absolute pleasure dealing with you, you are a credit to Richmond Motors. :-)
Even my partner decided to order a new MG3 Hybrid Trophy whilst we were there looking forward to the handover of that also in a few weeks.
Thanks again.
3 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
We're thrilled to hear about your positive experience with Jag. It's wonderful to know that he made your purchase of the MG HS Trophy effortless and stress-free. We strive to provide our customers with exceptional service, and we're delighted that Jag exceeded your expectations. We're also excited for you and your partner to enjoy your new MG3 Hybrid Trophy soon. Thank you for your kind words and for choosing Richmond Motors.
Jagdeep extremely helpful and…
Jagdeep extremely helpful and professional in his services to us whilst purchasing our new car
4 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Dave, thank you for your kind words! We're so pleased to hear that you had a positive experience with our team. We appreciate you taking the time to share your feedback. We hope you enjoy many happy miles in your new car! Kind regards, Cameron
Good service from Will and the team
Good service from Will and the team. Pleased with the car and easy of organizing and sorting.
28 de fevereiro de 2025
Resposta da Richmond Motor Group - MG Southampton
Thank you for your kind words! We're so glad to hear you had a positive experience and are pleased with your new car. We appreciate your feedback and hope you enjoy many happy miles ahead.
Jag has given me an excellent service…
Jag has given me an excellent service happy with the new car. Recommend to anyone looking to buy an MG
3 de março de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon Tony, thank you for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience and are happy with your new car. We appreciate your recommendation and look forward to helping others find their perfect MG. Kind regards, Tony
Best cars best customer service nothing…
Best cars best customer service nothing more nothing less
28 de fevereiro de 2025
Resposta da Richmond Motor Group - MG Southampton
Good morning Adam, thank you for your kind words. We're thrilled to hear you had a positive experience with our cars and customer service. We strive to provide the best possible service to our customers. Kind regards, Cameron
We had a good experience with jag he…
We had a good experience with jag he was very helpful and had good knowledge of the cars
But we arrived to collect the car all be it we were early we left sitting around the showroom for 1hr before anyone came to speak to us
The car we bought had a 1000+ miles more than we were told
28 de fevereiro de 2025
Resposta da Richmond Motor Group - MG Southampton
Good morning Ian,
Thank you for taking the time to share your feedback. We're pleased to hear that Jag provided you with a helpful and knowledgeable service, but we're very sorry that your collection experience did not meet expectations.
We appreciate your patience on the day and sincerely apologise for the wait time and any discrepancies regarding the mileage. This is certainly not the level of service we strive to provide. We would like to investigate this further to ensure we address your concerns properly.
Please could you reach out to our customer service team at customerservice@richmondmotorgroup.com with your details? We’d love the opportunity to put things right.
Kind regards, Cameron
An excellent service from Jag Bhakar…
An excellent service from Jag Bhakar with the purchase of our new MG4. He has gone above and beyond my expectations with his knowledge and making the handover of the car so very personal. I can't thank him enough.
27 de fevereiro de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good morning Mel, thank you for your wonderful review! We are delighted to hear that you had such a positive experience with our team member. It's fantastic that you were so impressed with his knowledge and the personal touch he brought to the handover of your new car. We appreciate your kind words and will be sure to pass your compliments along. We are thrilled that you chose us for your new MG4. Kind regards Cameron
Thank you Elise!
Recently bought a new car- well new to me! Elise was so helpful and lovely. I dread these types of interactions and had lots of questions. She endeavoured to answer them all and it made the experience so easy! Thank you!
27 de fevereiro de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good morning Lauryn-Mae, we're thrilled to hear you had a positive experience with Elise! We appreciate your kind words and are glad she was able to make the process easy for you. We strive to provide our customers with exceptional service and it's wonderful to know Elise exceeded your expectations. Kind regards, Cameron
Himat was amazing at helping me with…
Himat was amazing at helping me with finding my new car, process was so smooth and Himat was very helpful with helping me understand the new car which I am over the moon with - thank you :)
26 de fevereiro de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Good afternoon, we're thrilled to hear about your positive experience! It's wonderful to know that you were so happy with the service you received and that you're loving your new car. We appreciate you taking the time to share your feedback. Kind regards, Cameron
Elise looked after us impeccably whilst…
Elise looked after us impeccably whilst at the dealership and made the purchase of our MG smooth sailing. Very happy with the service and would definitely recommend
22 de fevereiro de 2025
Opinião espontânea
Resposta da Richmond Motor Group - MG Southampton
Hi Emma. Thank you for your kind words and 5-star rating! We're delighted to hear about your positive experience purchasing your MG. We strive to provide exceptional customer service and we're thrilled you found the process so smooth. We appreciate your recommendation and hope you enjoy your new car. Many thanks, Laurence.
Resposta da Richmond Motor Group - MG Southampton
Hi Tony. We appreciate your kind words and are glad you found our coffee helpful. Many thanks, Laurence.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.