Richmond Motor Group - Skoda Southampton Opiniões 

503
•
TrustScore: 5 em 5

4,8

Skoda Southampton, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ben was very helpful and ensured the process proceeded smoothly so that when I picked up the car all the additional extras were in place. It was a relief to not have any pressure applied when looking... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Joseph has been the greatest from the very start. He’s kept me fully informed on the progress of my order. Patiently answered all my questions on handover, and I’ve already recommended him to mutual... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went here for a Motability vehicle. Ben was brilliant all the way through from ordering to delivery and kept us "in the loop" all the time. First class experience

A empresa respondeu

Classificada 5 em 5 estrelas

Wow, what a salesman Joey Danladi is! He made the whole experience of purchasing our new car such a seamless process. He was patient talked through all our options ensuring we made the right decisions... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Skoda Southampton, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, Reino Unido

  • 01489 785 111

4,8

Excelente

TrustScore: 5 em 5

503 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(503)

1711 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The Salesperson was very polite and…

The Salesperson was very polite and helpful. He explained everything we needed to know clearly.

24 de julho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your five-star rating! We are delighted to hear that our team was polite and helpful, and clearly explained everything you needed to know.

Classificada 5 em 5 estrelas

The salesman Archie was extremely…

The salesman Archie was extremely helpful and informative, and exceptionally patient, made it a far less stressful experience than it could have been. 10 out of 10 for Archie!

19 de julho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team member was extremely helpful, informative, and exceptionally patient, making your experience far less stressful.

Classificada 5 em 5 estrelas

The staff were incredibly friendly

The staff were incredibly friendly, approachable and helpful. In particular Ben, the sales representative, made the whole process so simple, and straightforward.

11 de julho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team was friendly, approachable, and made the process simple and straightforward.

Classificada 5 em 5 estrelas

First time buying a Škoda

First time buying a Škoda, and the customer service from Richmond Cars was second to non. Our sales person Tomasz (Polak) did a great part exchange on our old car, made sure we had the right finance deal for the new one, and went above-and-beyond going through all our new car’s features and tech.
Great experience and fantastic car too! We’re really pleased and would highly recommend to anyone.

9 de julho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We are so pleased to hear about your fantastic experience purchasing your first car from us. It's wonderful that our team provided such excellent service, from the part exchange to going through the new car's features. Thank you for your high recommendation!

Classificada 5 em 5 estrelas

Sale representative Ben was outstanding…

Sale representative Ben was outstanding throughout the whole process. Knowledgeable, clear, friendly and responsive to my needs as a buyer. A credit to the branch and really made the experience of buying a new car a stress free and pleasant experience

29 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're delighted to hear that our sales representative provided knowledgeable, clear, and friendly service, making your car-buying experience stress-free and pleasant.

Classificada 5 em 5 estrelas

Good experience

Ben was excellent, knowledgeable and v helpful . Great car buying experience

19 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're so glad our team provided an excellent and helpful car buying experience. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Friendly helpful staff

Friendly helpful staff (Tomasz) made buying my Skoda a great experience. Very happy with my new car.

15 de junho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're so glad our friendly staff made buying your new car a great experience. We appreciate your kind words!

Classificada 5 em 5 estrelas

inspired confidence

met at the door with a welcome - lovely manners-listened to what I needed came up with the exactly the right car
was polite and professional and good enough to bring me a drink- knew his cars and stock -inspired my confidence.

12 de junho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback! We're so pleased to hear our team provided a welcoming, polite, and professional experience, helping you find the perfect car.

Classificada 5 em 5 estrelas

My salesperson Ben H

My salesperson Ben H. Was very welcoming straight from my first visit to Richmond Škoda. He displayed excellent product knowledge and the purchasing process all the way thru to the finish.
Great feeling joining the Škoda “family!”

11 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're delighted you had such a welcoming experience and found our team's product knowledge excellent. We're so glad you enjoyed the purchasing process and are happy to join our family!

Classificada 5 em 5 estrelas

Excellent service

Mark Younger the salesman was super!
Very polite, helpful and took time to explain everything at a pace and in a style that was easy to understand.
The vehicle handover was detailed and covered every switch and control ensuring I drove away safely.
His follow up support checking all was well after a couple of days was a great example of brilliant customer care, nothing was too much trouble for him.

9 de junho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're so pleased to hear about your excellent experience! It's wonderful that our team member was polite, helpful, and ensured a detailed vehicle handover. We appreciate your kind words about the brilliant customer care you received.

Classificada 5 em 5 estrelas

Great experience all round

As soon as we arrived at the showroom we were made to feel welcome and valued. The salesman was especially good; friendly, chatty, knowledgeable, and not overbearing or pushy. He seemed genuinely interested in us as people and not just customers. A pleasant experience all round.

6 de junho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're so pleased to hear you felt welcome and valued. It's wonderful that our team provided a friendly, knowledgeable, and pleasant experience. Thank you for your kind feedback!

Classificada 5 em 5 estrelas

Excellent

Excellent, professional service from the sales team. Car was really well presented when handed over, although I would have appreciated being some charge in the hybrid battery, which was completely empty.

8 de junho de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback on our professional service and car presentation. We note your comment about the hybrid battery and will address this. Thank you!

Classificada 5 em 5 estrelas

A great experience with Skoda Botley…

A great experience with Skoda Botley purchasing our car, staff were very helpful, special shout out to Jeff, Ben, Joe and Adam for their excellent customer service from start to end. We will definitely be returning to purchase our next vehicle here and always use The Richmond Group.

29 de abril de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We are so pleased to hear about your great experience purchasing your car! It's wonderful that our team provided excellent customer service from start to end. We appreciate your kind words and look forward to your return.

Classificada 5 em 5 estrelas

Thanks to Mark Younger for his friendly…

Thanks to Mark Younger for his friendly help and advice while I was searching for a new car. He took the time to explain the car properly and the process was efficient.

2 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're so glad to hear our team provided friendly help and advice, explaining the car properly and making the process efficient. Thank you for your kind words!

Classificada 5 em 5 estrelas

A very relaxed experience.

All members of staff that we met were extremely helpful and very pleasant nothing was a problem they made the whole experience very relaxed.

18 de maio de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We are so glad our staff made your experience relaxed and pleasant.

Classificada 5 em 5 estrelas

We were more than impressed with the…

We were more than impressed with the service we received The salesman named Joseph understood and answered all our questions with knowledgeable answers made everything easy ,also kept us supplied with coffee nice gesture, we wanted a spare wheel which iwill add was not possible with our last car .no problem at all it was ordered and fitted a couple of days after we had our lovely Scoda car 100% SATISFACTION

21 de maio de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We're delighted to hear you were impressed with our service and that all your questions were answered knowledgeably. We're also glad we could arrange the spare wheel for your new car. Thank you for your 100% satisfaction!

Classificada 5 em 5 estrelas

Friendly

Friendly, helpful, reliable and supportive customer service!

26 de maio de 2026
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your five-star rating! We are glad our team was friendly and helpful.

Classificada 5 em 5 estrelas

Ben was really helpful!

Thank you Ben for supporting us in deciding which company car to choose. Really helpful eventhough there was no direct sale. We came away knowing the Skoda Enyaq was for us. Thank you!

24 de maio de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Skoda Southampton

Resposta da Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're happy to hear that our support was helpful in deciding on your company car. We're glad you found the perfect fit.

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