Richmond Motor Group - Suzuki Botley Opiniões 

124
•
TrustScore: 5 em 5

4,8

Suzuki Botley, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collect... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen ag... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Suzuki Botley, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, Reino Unido

  • 01489 775 000

4,8

Excelente

TrustScore: 5 em 5

124 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(124)

1711 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Suzuki Swift Buying Experience

I bought a little yellow Suzuki Swift from the Botley Dealership and could not recommend them highly enough. Sadie, Jeff and Kevin were all absolutely fantastic, they put me a ease through the whole process of buying a car (which I’ve never done before) they explained everything so clearly and really made me feel like a valued customer. I wouldn’t want to buy a car from anywhere else!! Thank you all for being so amazing!

22 de julho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Missy, Congratulations on your new car! On behalf of the Suzuki Botley team, we'd like to thank you for your kind words! Enjoy your new car!

Classificada 4 em 5 estrelas

Overall had a really good service from…

Overall had a really good service from these guys and I am very happy with my purchase. Slight snag is that the car was advertised on Autotrader with a promotion of coming with a full tank of petrol which when I asked for it did not materialise and I was told that it didn't apply to me for whatever season. Bit annoying really. But staff were lovely and professional otherwise.

19 de julho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Dorottya, thank you for your review. We are so pleased you are happy with the car buying experience at our Suzuki Botley showroom.

Classificada 5 em 5 estrelas

HS69 FNG

Brilliant experience from the first phone call to picking up the car Sadie couldn’t have been more helpful, will definitely be recommending her to friends and family 🤜

19 de julho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Benjamin, congratulations on your new car! We couldn't be happier that Sadie provided you with such a great car buying experience.

Classificada 4 em 5 estrelas

Very helpful and speedy service

Very helpful and speedy service, thank you.

15 de julho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

HI Bella, we couldn't be happier that you received a great customer service at Richmond Suzuki in Botley. We hope you love your new car!

Classificada 5 em 5 estrelas

Worth the travel from leeds

I travelled all the way from Leeds, to pick up my dream car from Suzuki at Botley. The delightful Sadie had already sent me a video of it, and I was assured it would be cleaned and ready for me on the day. Upon arrival, both Kevin and Sadie were very helpful, and the car was in pristine condition ( except for a few age related issues which couldn't have been helped ). Sadie advised I took the car for a test drive, which I did, and I was happy to find the car drove as well as my older version, which I part exchanged ( for same amount that I had been offered elsewhere ).
Overall, I am very happy with both the car, and the high level of customer service. I was made to feel like a valued customer, and I have peace of mind with their 6 month warranty and RAC cover.
Thank you, Sadie in particular, for a smooth transaction.

11 de julho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Christine, Congratulations on your new car! We couldn't be happier that Sadie and Kevin provided you with such a great car buying experience! We hope you love your new car!

Classificada 5 em 5 estrelas

Everyone at Richmond Suzuki botley were…

Everyone at Richmond Suzuki botley were extremely helpful, especially Sadie, Kevin and Jeff.
They got everything sorted on time and to a flawless standard.
Thanks guys!

7 de julho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Connor, we are pleased to know your recent visit to the showroom was so amazing; Sadie, Kevin & Jeff will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Classificada 5 em 5 estrelas

Positive experience

Staff were friendly, knowledgeable and helpful. Car was immaculate and we are very happy with it. The sales pitch, to sell us extras, seemed lengthy, but that may be because we find that part of the transaction rather awkward. Otherwise, we were very happy with the whole process and would recommend Richmond to friends.

26 de junho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Hayley, thank you so much for leaving your kind feedback! We are pleased to know you had such an amazing car-purchasing experience. We look forward to seeing you again in the future!

Classificada 5 em 5 estrelas

Brilliant dealership

Excellent customer service! The staff were so helpful and answered every query. They were not at all pushy in their approach and were understanding to any budget restrictions etc. would highly recommend them as a dealership for anyone who is looking to buy a car! Brilliant after sale support you don’t feel forgotten! So pleased with my car and experience I couldn’t be happier.

26 de junho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Tammy, congratulations on your new car! We are so pleased you're happy with the customer service you received. We look forward to welcoming you back in the future!

Classificada 5 em 5 estrelas

Excellent service and after sales

Great services from start to finish, can't fault it what so ever. Car is great with good value for money. Big thanks to Sadie for being very helpful and delivering an excellent service and after sales service.

24 de junho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Agnes, thank you so much for leaving your kind feedback! Sadie will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Classificada 1 em 5 estrelas

Happy to take your money but after…

Happy to take your money but after sales is appalling. Will never go to Richmond again

18 de junho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Jason, we are sorry to hear you're not satisfied with your experience. I have passed your feedback on to the relevant team to investigate further.

Classificada 5 em 5 estrelas

Perfect from start to finish

I was recently forced into buying a new car after mine was written off in an accident. After finding what I wanted on Autotrader, I contacted Richmond and dealt with Kyle and Jeff.
Nothing was too much trouble for them, they went above and beyond to make sure I was happy with the car and corrected any niggles I had with it.
I was travelling from South Wales to collect the car and Kyle came in on his day off to make sure everything went smoothly. He was fantastic with my kids as well.
I've come away feeling like a valued customer and am ecstatic with my new car.
I have no hesitation in recommending Richmond 100% to anyone looking for a trustworthy car sales.

4 de junho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Martyn, hearing that you have had such a positive experience at Richmond Suzuki in Botley is the best thing we could hope for! We are glad to know Kyle & Jeff delivered excellent customer service and wish you many happy miles in your new car!

Classificada 5 em 5 estrelas

Excellent service

Excellent service, everyone I spoke to was very helpful and polite. Very informative, with a good knowledge of the vehicle I purchased. Even though they are quite a distance from my home I would purchase from them again.

3 de junho de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Philip, hearing that you have had such a positive experience at Richmond Suzuki in Botley is the best thing we could hope for! We are glad to know we delivered excellent customer service and wish you many happy miles in your new car!

Classificada 5 em 5 estrelas

It was a thoroughly painless…

It was a thoroughly painless experience, Kyle was very professional, Jeff was exemplary, professional, informative and friendly to boot , I will buy from then again , it was worth the 2.5 hour drive to pick my vehicle up. Very very good , they were amicable and put me at ease.

27 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Owen, on behalf of Kyle, Jeff, and the rest of the team at Richmond Suzuki in Botley, thank you so much for your lovely comments!

Classificada 5 em 5 estrelas

We had a very helpful sales lady

We had a very helpful sales lady. Sadie. She has very good at customer service and is very good with sorting enquiries. Overall great experience and thorough.

24 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Sally, on behalf of Sadie and the rest of the team at Richmond Suzuki in Botley, thank you so much for your lovely comments!

Classificada 5 em 5 estrelas

Great customer service and very happy…

Great customer service and very happy with the car. Friendly staff and didn't feel pressured to buy. The process was smooth and the car was immaculate on pick up, with a complimentary MOT conducted.Would definitely return in the future.

23 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi James, Congratulations on your new car! We are so pleased that our Botley branch delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Classificada 5 em 5 estrelas

A First Class Service from start to…

A First Class Service from start to finish,, very happy with car and all the updates and calls along the way, will be a return customer.

15 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Steve, Congratulations on your new car! We are so pleased that we delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Classificada 5 em 5 estrelas

Very fast and efficient service

Very fast and efficient service - good as gold .

13 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Good morning, thank you so much for leaving your kind feedback! We are pleased to know you had such an amazing car-purchasing experience. We look forward to seeing you again in the future!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Great car would definitely use again

7 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Anthony, Congratulations on your new car! We are so pleased that our Suzuki Botley branch delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Sorted all problems and got a great car

1 de maio de 2022
logótipo da Richmond Motor Group - Suzuki Botley

Resposta da Richmond Motor Group - Suzuki Botley

Hi Michael, we are pleased to know your recent visit to the showroom was so amazing; Thank you so much for leaving this lovely comment!

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