Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Ver mais
A empresa respondeu
A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Ver mais
A empresa respondeu
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Concessionário Hyundai
- Concessionário Skoda
- Oficina de inspecção
- Serviço de motorista
Escrito pela empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informações de contacto
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Reino Unido
- 02380 873 888
4,9
Excelente
714 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Simple and easy procedure
Simple and easy procedure, free of any hassle
26 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're so glad to hear that you found our procedure straightforward and hassle-free. We appreciate your positive feedback!
Came and had a look round car offers
Came and had a look round car offers. Geoff Cain, showed me around and sold me a car. All information given, a pleasure to deal with
25 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're delighted to hear about your positive experience with us and that you found our team helpful. We appreciate your kind words.
Geoff could not have been anymore Helpful!
Geoff could not have been anymore helpful, thank you for making this whole process so seamless. It is so nice to have a friendly face to put to the calls, this has hands down been the easiest experience with purchasing a car!
24 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your fantastic feedback and 5-star rating! We're delighted to hear that the car purchasing process was seamless and the easiest you've experienced. We're glad our team could provide a friendly face and excellent service.
Jag has been sensational with…
Jag has been sensational with communication, advice and service provided.
24 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member provided sensational communication, advice, and service.
Friendly and professional team…
Friendly and professional team providing excellent customer service. This is my first Susuki, it's a great car and I would definitely recommend Richmond Susuki to anyone wanting to buy a Susuki.
8 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're delighted to hear that our team provided excellent customer service and that you're enjoying your new car! We truly appreciate your recommendation and are so glad you had a positive experience.
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback and 5-star rating!
A good deal done
A good deal done, according to our needs. Flexible, friendly, fairly efficient.
20 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're delighted to hear that we were able to meet your needs and that you found our service flexible, friendly, and efficient.
Service was good Ricky was helpful and…
Service was good Ricky was helpful and could answer all our questions, would recommend this company.
9 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're so glad to hear that our team member was helpful and could answer all your questions. Thank you for your recommendation!
The staff were very helpful
The staff were very helpful, friendly and knowledgable. Everything was done in a speedy, but not rushed pace, which was encouraging
I would like to mention especially Jag, Dal and Geoff
7 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're delighted to hear that our team provided you with such helpful, friendly, and knowledgeable service. It's wonderful to know that everything was handled efficiently without feeling rushed. We appreciate you highlighting our team members.
Jag was brill not pushey at all real…
Jag was brill not pushey at all real dissent he was very patient with me and my wife as we needed quite a lot of help but all the staff were very friendly and patient but would give jag 10 out of 10 👍👍
1 de agosto de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're so glad to hear that our team was friendly and patient, and that you received such excellent service. We appreciate your kind words!
Resposta da Richmond Motor Group - Suzuki Southampton
Thank you for your five-star rating! We are so pleased to hear that our team member provided professional and helpful service.
Totton Suzuki
I purchased a new car from Suzuki Totton, and the saleman Ricky Singh was 1st class, nothing was a problem, I was kept informed all the time and even got an upgrade to the two tone colour scheme free of charge 👌 I have had 4 cars from Totton branch and evertime I have had excellent customer service would 100% recommend them.
23 de junho de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We are so pleased to hear about your excellent experience with us! It's wonderful that you felt well-informed throughout the process and received an upgrade. We truly appreciate your continued loyalty and recommendation.
Very smooth and efficient service
Very smooth and efficient service. Staff were polite and attentive and didn’t try to rush anything at all.
26 de julho de 2026
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your fantastic five-star rating! We're so glad to hear that you found our service smooth and efficient, and that our staff were polite and attentive.
Very good experience, fantastic service
Great service, very professional and polite and not pressured on sales whatsoever.
I located a car on the website unfortunately was a different branch. This was no problem whatsoever as they transferred the car to my local branch and prepared it for inspection.
24 de julho de 2026
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful review and five-star rating! We're so pleased to hear that you experienced professional and polite service without any sales pressure. We're glad we could arrange for the car to be transferred to your local branch for your convenience.
First class service
From the moment we first enquired on the car to collecting the car Geoff helped us every step of the way . He was very personable & knowledgeable & made the buying experience very enjoyable & easy , a first class service
24 de julho de 2026
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback! We're delighted to hear that our team member provided personable and knowledgeable assistance, making your car-buying experience enjoyable and easy.
Amazing …
From the moment we walked into the show room Jagdeep Bhakar welcomed us and helped so much nothing was to much trouble, we never had an appointment but Jag made time to sit and explain everything even took our order on the spot. Nothing was to much trouble even when I couldn't find how to happen boot. Such an amazing experience.
24 de julho de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're so pleased to hear about your excellent experience! It's wonderful that our team member was so welcoming and helpful, making time to explain everything and even taking your order on the spot. We appreciate your kind words about the amazing experience.
Great service from Richmond
I m 83 and was a bit concerned about changing my car after 10years but the sales person Geff Cain gave me great service in a friendly manner and sorted a great automatic Suzuki Swift for me, he also did the tax and logbook details which was a creat help. Thank you for making life easy!
23 de julho de 2026
Resposta da Richmond Motor Group - Suzuki Southampton
We're so pleased to hear you had such a positive experience with our team! It's wonderful that we could make your car change smooth and enjoyable, especially after ten years. Thank you for your kind words.
Geoff was excellent whilst looking at a…
Geoff was excellent whilst looking at a MG SUV Yesterday and helping with the purchase of it/arranging collection! Really happy with the transparency of the service and advice provided!
20 de julho de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We're delighted to hear that our team member provided excellent assistance with your SUV purchase and collection arrangements. We appreciate your positive feedback regarding the transparency of our service and advice!
Geoff was fantastic helped us with a…
Geoff was fantastic helped us with a smooth transaction. Would recommend this dealership.
21 de julho de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're so glad to hear that our team helped you with a smooth transaction. Thank you for your recommendation!
A pleasure to deal with
Geoff was a pleasure to deal with , very personal & knowledgeable about the car , made the whole process seamless & enjoyable
21 de julho de 2026
Opinião espontânea
Resposta da Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful review! We're so glad to hear that your experience was seamless and enjoyable, and that our team was knowledgeable and personable.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.