Richsweeps Opiniões 1068

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Here we go again I win and then I go through the same process trying to get my winnings . How could you be an instant payout when it never happens then I get back on and it out my money back on why n... Ver mais

Classificada 5 em 5 estrelas

I was a first time player with RichSweeps and I won first time I played! The verification process wasn’t ideal at first but the verification team was very helpful in guiding me through the process… Th... Ver mais

Classificada 5 em 5 estrelas

This game requires patience, but upon winning, withdrawals are processed promptly. Furthermore, any inquiries I have are always answered in a timely manner, ensuring my enjoyment and providing encoura... Ver mais

Classificada 5 em 5 estrelas

So many casinos say fast redemption but Richsweeps really is close to instant! Their game selection has a good variety of mixes I've not seen on other social casino's, and their customer service is 5�... Ver mais

Informações sobre a empresa

Escrito pela empresa

RichSweeps is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, RichSweeps is where real players come to play, win, and have fun.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was down and very frustrated

I was down and very frustrated. I met and spoke to an all star agent Amanda Garcia and she help to better my experience and retain me as a loyal customer. This interaction was 5 star and all agents should be this great. Rich sweeps is still in my lineup and I will continue to shop here and play daily. Thank you much

29 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Games

I love the amazing games that I get to play. They are true their word when it comes redemption and there no delay. The customer Service team is very professional.

27 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I really enjoyed richsweeps until this…

I really enjoyed richsweeps until this weekend… i’ve been getting the run around on a cashout for days. i reached out to the vip manager who asked for my email but then he sent a canned response instantly. there’s no way he actually messaged “compliance”.

never had an issue with its sister site speedsweeps. won’t ever play here again. they’re absolutely withholding so you play it back.

26 de janeiro de 2026
Opinião espontânea
logótipo da Richsweeps

Resposta da Richsweeps

Hi Kathleen Ries, thank you for your feedback. We’re glad to hear you had a positive experience previously, and we’re sorry to hear this recent situation has affected your trust in the platform.

Redemptions may require additional review by our compliance team depending on the account and amount involved. These checks are part of our standard process, but we understand how important timely and clear communication is during that time.

If you believe something is unresolved or would like a further review of your case, please contact support@richsweeps.com
so our team can follow up with you directly.

Kind regards, RichSweeps

Classificada 5 em 5 estrelas

A Big shout out to Ms. Sarah Jenkins ❤️

This is the best best social gaming platform that I witnessed in a very long time. The customer service team is great. Helpful, kind, understanding, and patient. She help me with redeeming my winnings. + Before I can even say thank you, my funds was uploaded to my account That's exactly why I would like to give a big shout out to Ms. Sarah Jenkins for helping me get a better understanding on how to redeem my funds and there was no wait. No hassle nothing at all like other platforms. That would have you waiting? 5 til 7 maybe 14 days just to see your funds if you ever even get a chance to receive your winnings but not with this platform. I recommend this platform to everyone who need extra cash and that enjoy playing social casino games. It's the best gaming platform I have ever been apart of and trust my word you won't be disappointed and you don't have to worry about anything if you don't have I a clear understanding about anything because. All you have to do is contact the customer support team and you will get all the help that you need and they are great, kind, respectful, helpful and patient All at the same time. And that's why I want to give The biggest shout out to the whole Support team on Rich sweep you guys are the best and I enjoy every moment of playing on this platform and I recommend it to everyone 100% and I'm just grateful that I found this platform and it's an honor to be apart of the Rich sweep community. Thank you guys!!!! Sincerely, Ms. Tiffany Wright ❤️

25 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A well made and communicative site for when you want to have lots of fun!

I signed up for this casino hearing about it on reddit in regards to the events they do and the variety of games and I was immediately hooked! I've only been signed up for a little bit and I've already won a game they did and got a redemption through! The support is top notch and is a 1000% better than any other site I've spent my time playing on. I could not recommend Richsweeps enough!

25 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

WARNING

WARNING, THIS SITE AND THEIR SISTER COMPANIES DO NOT PAY OUT

22 de janeiro de 2026
Opinião espontânea
logótipo da Richsweeps

Resposta da Richsweeps

Hi Darrell, we understand your concern and want to be clear — all redemptions go through a standard review process, and we process eligible redemptions in line with our platform policies.

If you are experiencing a delay or have questions about your account, please contact support@richsweeps.com
so our team can review the situation directly and assist you further.

Kind regards, RichSweeps

Classificada 1 em 5 estrelas

REDEMPTION ISSUES

I have been having redemption issues starting on Jan 4th. I have never had issues with this platform before but I can not get any definitive answers from customer support, while they do respond timely, all i get is be patient and its with compliance, and they will escalate. I have a large redemption pending, as well as a large amount sitting on the account to submit, but I cant get them to pay out. Whats going on??

4 de janeiro de 2026
Opinião espontânea
logótipo da Richsweeps

Resposta da Richsweeps

Hi Deanna West, thank you for your feedback. We understand how frustrating it is to have a large redemption pending without clear updates, especially when you’ve had smooth experiences in the past.

Redemptions under review by our compliance team may take longer depending on the amount and activity involved. These reviews are part of our platform’s standard process to help maintain fairness and security for all players.

For privacy and accuracy, we cannot discuss account-specific details here. Please continue working with support@richsweeps.com
so the team can follow up directly and ensure everything is progressing as it should.

Kind regards, RichSweeps

Classificada 3 em 5 estrelas

Slow redemption time

I love the site and the games. I won back in October and the payout was almost instant. I made sure to verify prior to playing and all my cards were verified. This time I won 500 & 2500.
They say it’s with the compliance team. I’m hoping the redemption goes through soon. Should be instant as advertised.
Jilld38 is my username

22 de janeiro de 2026
Opinião espontânea
logótipo da Richsweeps

Resposta da Richsweeps

Hi Kathleen Ries, thank you for your feedback. We’re glad to hear you had a positive experience previously, and we’re sorry to hear this recent situation has affected your trust in the platform.

Redemptions may require additional review by our compliance team depending on the account and amount involved. These checks are part of our standard process, but we understand how important timely and clear communication is during that time.

If you believe something is unresolved or would like a further review of your case, please contact support@richsweeps.com
so our team can follow up with you directly.

Kind regards, RichSweeps

Classificada 5 em 5 estrelas

Fast redemptions!

The best part of this website is the customer service and super fast redemptions! many games to choose from as well. Recommended!

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

One of my new favs!!

One of my new favs!!! Tons of fun games and instant redemptions as well. Customer Service is absolutely amazing especially Olivia Miller

21 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The only downside is the redemption…

The only downside is the redemption system. Larger amounts do take longer which is understandable. However I've had multiple smaller amounts be constantly rejected for no reason and they take like a week. My Larger amount took three weeks. It is not instant redemption

20 de janeiro de 2026
Opinião espontânea
logótipo da Richsweeps

Resposta da Richsweeps

Hi Kenneth Childress, thank you for your review. We’re glad you’ve taken the time to share both the positives and the concerns.

Redemption timing can vary depending on the amount and account activity, but we aim to process all requests as smoothly as possible. If smaller redemptions were rejected, there may have been an issue that required review, and we understand how frustrating it is not to receive a clear explanation.

For help reviewing your past redemptions or checking your current status, please contact support@richsweeps.com
so our team can assist you directly.

Kind regards, RichSweeps

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