£80 fish box ordered to enjoy for Good Friday. Out for delivery on the Thursday. DPD message said running behind but never turned up. Said they would reschedule for Tuesday !!! Contacted Rick's, who d... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... Ver mais
I only ordered my items on the Sunday so didn't expect them to come in time for my daughter in laws birthday but it arrived on the Wed the day before her birthday it was well packed to protect it and... Ver mais
The lobsters arrived exactly on time, very well packed and kept appropriately cold. They both look great and are currently in our freezer to be eaten this Friday. Not inexpensive, but great service an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
Informações de contacto
Riverside, PL28 8BY, Padstow, Reino Unido
- rickstein.com
Respondeu a 43% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery van failed to deliver
DVD left my frozen fish on a neighbour's doorstep. The driver didn't think of phoning me. I was in all day. The last time I used your service DVD could not find my house and returned my lobsters to base.
All the fish was fresh a delicious
The scallops were delicious and had helpful cooking instructions. The crab was also incredible and we decadently had it in a sour dough sandwich with rocket and mayonnaise. The Goan curry with hake was also easy to make and tasty albeit quite hot for me. I think I maybe would use a little less of the curry paste next time. Overall a real treat.
The ordering was simple
The ordering was simple. It came so quickly, 2 days! Absolutely love the jug.
I was disappointed with the fish box…
I was disappointed with the fish box overall. The oysters were delivered 3/4 days after despatch date, meaning we did not trust to eat raw. The curry sauce was not a good flavour and ruined the hake. I feel I would have been more satisfied without the extras that should have been convenient but didn’t deliver in flavour - should just keep to providing good quality fish.
Absolutely perfect fish very fresh on…
Absolutely perfect fish very fresh on receipt and delious excellent service
It was delivered quickly and it was…
It was delivered quickly and it was very tasty, but the oysters (when eaten raw) turned out to have very dire consequences for my wife. Not assigning any blame, just a statement of fact. Would use again but not for the consumption of raw fish.
Fresh an delicious fish
I am not very experienced at cooking fish, so Valentines was probably not the time to try. BUT the Hake I ordered made it so simple. The fish was so fresh and beautifully packaged and having got the RS recipe online it was fabulous so huge thank you. Will be ordering again.
The fish was so fresh and generous in…
The fish was so fresh and generous in size. I followed the scallops recipe with hazelnut butter which was delicious. The hake recipe with Goan sauce was potentially good but there was no instruction as to the amount to add and I put in the whole jar. It’s was severely hot for us and so we couldn’t eat it. The large dressed crabs were sublime. I’m yet to try the other fish which I’ve frozen in convenient portions. The advice on freezing was helpful and also the access to recipies. It’s a shame delivery times are not given more in advance as I had to keep the whole day free. They delivered at the time promised and everything was very well preserved in special cooling packages.
Mayonnaise was not included although the website said sometimes they are not available.
I will certainly order the same again as it’s a real treat to have such variety and good quality. Ordering on line is so convenient as it’s difficult to find good fresh fish near me. And thank you.
The delivery was terrible
The delivery was terrible, advised as being 2pm and finally came at 8pm so ruining dinner plans
Hampers
Hampers. Ordering was straightforward and the goods were dispatched and delivered swiftly:)
All items were of the highest quality…
All items were of the highest quality and very fresh. Packaging is very effective and I can recycle everything apart from the silver bubble wrap which I wish could be returned.
Late delivery
DPD scheduled delivery for 16.13 to 17.13, which was a little later than we anticipated, as we wanted to eat some that evening, and freeze the rest. However, it wasn’t actually delivered until just before 21.00. (9pm), which meant that it had been in transit since 15.09 the previous day, and although the packaging was really good, the top cool block was defrosted. When we finally ate some of the salmon fillets the following day, there was a pungent smell, which we have NEVER previously had with Rick Stein’s fish.
Frozen scallops replaced fresh
Fast delivery and easy to use website
easy to use website, and fast delivery in good packaging to keep the fish fresh
Not terribly well packaged otherwise…
Not terribly well packaged otherwise would have been 5 stars
Average for £
I booked the main restaurant @ Sandbanks for special birthday experience for my mother (7 people for an 80th) . Explained this when booking. Whilst the staff were quite pleasant - no mention of birthday or an attempt to make her feel special. Plus inflexibility with menu options.The restaurant was not busy as it was lunchtime.Given the amount we spent we won’t return and will explore other options locally with better atmosphere . A shame.
Worth Waiting For
Everything arrived on time and was beautifully packed, all the fish was delicious along with the fish soup.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








