FUSTLE Opiniões 

107
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My initial enquiries to Fustle (Alistair) were met with quick and useful responses. He was very engaged from the start and made it easy for me to test ride the bikes and choose the best size. He also... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ride, Explore sums up my first 4 months of Fustle ownership. As far as a progressive gravel bike goes I doubt there is much better available. Living in the Scottish Borders it is perfect for steep and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service. Tyre required for a race that weekend. Was with me within 48 hours.

A empresa respondeu

Classificada 5 em 5 estrelas

Couldn’t recommend buying a Fustle more. The entire process of purchasing my bike was a shining example of great customer service. I wasn’t sure which frame to order, the team helped me work out my... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas

Escrito pela empresa

Custom built bikes designed and built in Northern Ireland. Home to the winner of the 'Design and Innovation Awards 2021' Causeway GR1 frame-set.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(107)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This bike is superb!

I hadn't even heard of gravel bikes a month ago but a chance encounter led to me discovering Fustle. The customer service is second to none and after my initial enquiry I spoke with Alastair who explained the differences in their models and which might suit my needs best.
The bike arrived quickly and is brilliantly packaged. It was simple to put the wheels and bars on following the assembly guide too. It looks stunning the paint work is class.
Fustle got in touch to see how I was getting on and answered the few questions I had as I've never had this type of setup before.

I have already covered about 50 miles+ on it and I'm floored with how good it is!
Fast, light and grippy means it's an absolute weapon on the trails and forests round here and it's taken a whole 6 minutes off my previous time commuting which is 80% off road/ 20% road!
I'm over the moon with my new bike and I'm happy that a company from NI is making such a brilliant bike.

9 de setembro de 2022
logótipo da FUSTLE

Resposta da FUSTLE

Hi Stuart

Thank you very much for your review.
Its always awesome for us to hear from customers especially with a review like yours.

Be sure to send us some photos across from your adventures and also if you make any custom tweaks to your bike.

As always if there is anything we can do for you please be sure to drop us a email.

Cheers
Fustle


Classificada 5 em 5 estrelas

Awesome Experience

Awesome Experience! Cant recommend enough, no question was too much hastle, taking my details and measuring frame/components against it to suggest best sizing and fitting options! Now just have to build the bike to enjoy riding it!

22 de agosto de 2022
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Resposta da FUSTLE

Thank you very much for your review, it means a-lot to us! We hope you'll be able to send us some photos across of your build or even tag us in any of your social media posts and we will be happy to share them.

If there is anything else we can help you with please just let us know.

Cheers
Fustle

Classificada 5 em 5 estrelas

Fustle Family

Absolutely love the bike, the people, the customer service and after care…and by far the feeling of family! Here’s to so many more Fustle adventures! Thank you 🚴🏻‍♀️🔥

18 de agosto de 2022
Opinião espontânea
logótipo da FUSTLE

Resposta da FUSTLE

Good Morning Wendy

Thank you very much for your review, it means a lot.
We were stoked to be able to provide you with your new bike. Also awesome to see you jump straight in at the deep end the next day and take part in a race that wasn't a race.. race lol.

If there is ever anything we can do for you, please just let us know.

Cheers
Fustle

Classificada 5 em 5 estrelas

Its simple really

Its simple really, we were treated like family by people who are passionate about cycling. This is evident from the bikes they produce , the bike fits like a designer glove , is so responsive , pure quality.

12 de agosto de 2022
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Resposta da FUSTLE

Good Morning Noel

Thank you very much for your review.
We are stoked that you went with us to provide you with that new bike day feel.
If there is anything else that we can do for you just let us know and we'll get back to you asap.

Cheers
Fustle.

Classificada 5 em 5 estrelas

Fantastic bike from a fantastic group…

Fantastic bike from a fantastic group of people that couldn’t be more helpful in ensuring you ride away on the setup you need! The bike itself has provided me with exactly what I was looking for, which is a bike that’s great fun on the trails but also allows me to cover longer distances to explore the local area. Just the legs and lungs holding me back now! Cheers Fustle!

10 de agosto de 2022
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Resposta da FUSTLE

Good Morning Graeme.

Awesome to hear that you are getting on just fine with your new Causeway.
Thank you very much for your positive feedback, it means a-lot.
We look forward to hearing and seeing what adventures you get up to.

Be sure to keep in touch!
As always, if there is anything else we can help you with please just let us know.

Cheers
Fustle

Classificada 5 em 5 estrelas

Great bikes made by great people what’s…

Great bikes made by great people what’s not to like 5 ⭐️

6 de agosto de 2022
logótipo da FUSTLE

Resposta da FUSTLE

Good Morning

Thank you very much for your review.
Its always awesome to hear from a customer and especially when they are stoked on their new bike.

As always if there is anything we can do for you please just let us know and we will be sure to get back to you ASAP.

Cheers
Fustle.

Classificada 5 em 5 estrelas

Great customer service throughout

Great customer service throughout from Aaron & a super product, thanks!

12 de julho de 2022
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Resposta da FUSTLE

Good Afternoon Richard

Thank you very much for your feedback, its much appreciated.

We wish you all the best with your new bike and hope you get plenty of miles in while the weather is still good. If you're free on the 30th July be sure to come along to our open day and join us on our ride, be awesome to get out for a few miles with you.

Cheers
Fustle

Classificada 5 em 5 estrelas

Really can't rate the Fustle team…

Really can't rate the Fustle team highly enough! Amazing service and the best bike I have ever owned. It's comfortable but also really fun to ride and can handle really techy terrain like a dream.

17 de junho de 2022
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Resposta da FUSTLE

Hi Claire

Thanks very much for taking your time to leave us a review.
Its much appreciated!

We are stoked to hear that you're loving your Fustle and that you're getting out on plenty of adventures.

We wish you all the best with the Pennie Rally!

Cheers
Fustle

Classificada 5 em 5 estrelas

Fustle rides again!

Loving our Fustle bikes and now new Fustle kit and accessories. Bottles that don’t leak, and look good into the bargain! Cool cotton Fustle Family tees and a fab Fustle beanies! If you gonna go Fustle go full out Fustle!

Love this company, the quality and being part of a cycling community.

Ride Fustle, they said… can’t see us riding anything else ever again, we said

7 de junho de 2022
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Resposta da FUSTLE

Good Afternoon Amanda

Thank you very much for your five star review.

Its awesome to get feedback from our customers and even better when its a review like your own.

Enjoy your new garments and if there is anything we can do for you be sure to drop us a email.

Cheers
Aaron

Classificada 5 em 5 estrelas

Our second purchase with excellent FUSTLE

This is our second purchase with FUSTLE and this experience matched the first - excellent all round, especially in the quality of product and customer
care. From making the initial enquiry, Aaron has once again guided us through the options carefully, making sure we end up with the bike specification needed and a look/style that makes us smile. Really professional yet personable service, great communication and flexibility about arrangements to collect / receive. Our experience of how the first FUSTLE performs and handles on rides in the north of England made choosing this for our second bike a no-brainer. Really pleased to be able to enjoy these bikes on rides together and see where the adventures take us! Thanks again team FUSTLE.

19 de maio de 2022
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Resposta da FUSTLE

Good Morning Caroline.

Thank you very much for your review, its much appreciated.

Was brilliant to be have been able to catch up with you yesterday when you called to collect your new Causeway GR1.

We cant wait to see what adventures you and Amanda get up to over Summer around the North of England. Be sure to send us across some photos to post on our grid.

Thanks again for letting us be your "New Bike Day" supplier and if there is ever anything we can help you with be sure to get in touch and well be happy to help!

Cheers
Fustle

Classificada 5 em 5 estrelas

Fantastic bike & company

Bought an 810 back in September 2020, after countless of questions from my side, which the team patiently and competently answered! In hindsight the spec they advised is absolutely spot on.

I use it 5 days a week for central London commuting duties (shamed to admit it hasn't seen a lot of gravel yet..) and for me it's the perfect commuter. Not as fragile and a lot more comfortable than the road bikes, much faster than the hybrids. Rocking a pair of 700x40 Schwalbe Marathons it rolls fantastic. I use it hard regardless the weather, but after 1,5y it's showing no signs of wear or fatigue- very impressive and a testament to the quality of this bike.

If I were to change one thing: the 1X set-up naturally lacks a bit of top end for road use, most notably downhill. It's possible to get a (slightly) bigger front sprocket to address that.

Conclusion: 110% recommend!

26 de março de 2022
Opinião espontânea
logótipo da FUSTLE

Resposta da FUSTLE

Good Afternoon Martijn

Thank you very much for this great review.
It is very much appreciated and awesome to read.

We are stoked to read that you're getting plenty of miles on your Fustle. Joys of a Fustle is there is no right and wrong to ride it, just ride!

If there is ever anything we can help you with be sure to get in touch with us.

Cheers
Fustle

Classificada 5 em 5 estrelas

Ride Explore!

Ride, Explore sums up my first 4 months of Fustle ownership. As far as a progressive gravel bike goes I doubt there is much better available. Living in the Scottish Borders it is perfect for steep and techie while equally at home comfortably covering miles of gravel. The team were great when I made the decision, especially Aaron. Now looking forward even more to a long spring and summer!

25 de março de 2022
Opinião espontânea
logótipo da FUSTLE

Resposta da FUSTLE

Good Afternoon Garth

Thank you very much for your review.
Much appreciated!

Were stoked to hear that you've been getting out and exploring on your Causeway. Also very jealous you get to enjoy your bike on the Scottish Borders.

If there is ever anything we can do for you please be sure to drop us a line at hello@ridefustle.com

Cheers
Fustle

Classificada 5 em 5 estrelas

A great bike and purchase experience

A great purchase experience from start to finish, Aaron got in touch straight away about my bike order and guided me though the process. I had a size query and he took measurements and stats from my old bike to compare size and fit. They even personalised my bike for me. Superbly packaged and bike fit perfectly without needing to make any adjustments. The bike itself is amazing quality and fantastic to ride, my PBs are coming in thick and fast with it. Highly recommended!

22 de março de 2022
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Resposta da FUSTLE

Good Morning Laura!

Awesome to hear from you, also awesome to hear that you're delighted with your new bike.

We were so glad we were able to help you with this purchase given the circumstances, also that we were able to get your size just right for you.

We're sure the PB's will continue to keep on rolling in for you especially now the weathers turning for the better.

Be sure to keep in touch and keep tagging us in any social media posts and we'll be sure to share them.
Also if there is anything else we can help you with please be sure to get in touch and we'll get back to you ASAP.

Cheers
Aaron/Fustle

Classificada 5 em 5 estrelas

Causeway - TRAIL

Couldn’t recommend buying a Fustle more. The entire process of purchasing my bike was a shining example of great customer service. I wasn’t sure which frame to order, the team helped me work out my specific sizing requirements right down to the correct spacer stack size and the bike arrived ready to ride with a setup that suited me right out the box.

Had my first ride today and really pleased with the handling and balance of the bike, all the gear on it is good quality - no skimping out on small components. Can’t wait to get some bikepacking trips under my belt.

13 de março de 2022
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Resposta da FUSTLE

Good Morning Sandy

Thank you very much for your kinds words, very much appreciated!

Were stoked to hear that you were able to get out over the weekend and enjoyed your first Fustle experience.

If there is a anything else we can help you with please be sure to let us know and someone will get back to you ASAP.

Cheers
Fustle

Classificada 5 em 5 estrelas

Awesome bike!

Awesome bike! Everything went great and the bike is of very good quality

7 de março de 2022
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Resposta da FUSTLE

Good Morning Yannick.

Thank you very much for your kind words, much appreciated.
We're stoked to hear that you are happy with your new bike. Be sure to tag us in any of your social media posts so we can see what adventures you're getting up to.

If there is anything else we can help you with please just let us know and we will be happy to get back to you.

Cheers
Fustle.

Classificada 5 em 5 estrelas

A great experience with Fustle

A great experience with Fustle. Contacted immediately after purchasing online and through out to make sure I was getting the exact bike I wanted and any requests I needed were dealt with. Also a fast turn around. The bike was ready for pickup within 4 days of order. You can tell they love and have pride in the bikes they make and so they should. The Causeway is a brilliant bike.

Thanks team Fustle

5 de março de 2022
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Resposta da FUSTLE

Thanks very much for your review Gareth, much appreciated!

Glad you were able to join us on our demo day to get a feel for the bike before making a purchase.
If there is anything else we can do for you be sure to just drop us an email and we will be sure to get back to you asap.

Cheers
Fustle

Classificada 4 em 5 estrelas

Fustle dispatched the frame reasonably…

Fustle dispatched the frame reasonably quickly but were let down by Parcel Force who sent it to the wrong hub which added a few days into the delivery. Fustle customer service was fast and sorted it as soon a I flagged the issue though.

23 de fevereiro de 2022
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Resposta da FUSTLE

Hi Adam.

Thanks very much for your review, much appreciated. Apologies again for the delay. We look forward to seeing your build once you have it complete.

If there is anything else we can help with please be sure to drop us an email.

Cheers
Fustle

Classificada 5 em 5 estrelas
logótipo da FUSTLE

Resposta da FUSTLE

Good Afternoon Michael.

Thank you very much for leaving us a review.

Thank you also for your kind words and if there is ever anything we can help you with, just drop us an email.

Thanks again for your custom and enjoy your new bike day!

Cheers
Fustle.

Classificada 5 em 5 estrelas

Not only did the boys sort one problem

Not only did the boys sort one problem, but without asking they went the extra mile and sorted another couple unasked for niggles.
Thank you.

30 de janeiro de 2022
logótipo da FUSTLE

Resposta da FUSTLE

Good Morning Mike.

Thank you very much for youre review, much appreciated.
No problem at all, glad we were able to help you out and get you going again!

Have a nice day!

Cheers
Fustle

Classificada 5 em 5 estrelas

Excellent service right from the…

Excellent service right from the beginning I ordered a bike close to Christmas 2020 and Alistair and the team had it shipped to me before the 25th.
When you mix an awesome product with a rad group of people you get Fustle. Really happy to be riding their bikes.

27 de janeiro de 2022
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Resposta da FUSTLE

Good Morning Tom.

Thank you very much for leaving us your review.
Much appreciated.

Have a nice day!

Cheers
Fustle

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