I was a bit skeptical at first trying to complete a project like this myself. Ridewrap’s instructions and the tools they provided allowed the process to go smoothly. The pieces were tailored specifica... Ver mais
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Leia as opiniões dos outros
I’ve been to the shop several times now. It’s about a 7 hour round trip drive; but it’s worth it. Emma-Lee has always taken the time to answer all my super particular questions and she... Ver mais
I installed the full wrap on my mountain bike. A little challenging to install but it’s been worth it. I had a solid crash that scuffed the rear triangle. When I removed the wrap for that section th... Ver mais
RideWrap had great training on how to apply their product, such that applying it for my first time went well. The craftsmanship of the materials is excellent. I’ve also had an excellent support exper... Ver mais
Informações sobre a empresa
Escrito pela empresa
At RideWrap, our mission is simple: protect your investment so you can ride more and worry less. We create industry-leading, DIY-friendly bike protection kits for all bicycle styles, brands, and sizes. Our kits are produced using our proprietary Lotus Pro™ film, the world’s first bike-protection film made from recycled materials and made specifically for bikes. Featuring self-healing capabilities, superhydrophobic mud-repelling technology, and a 10-year warranty, RideWrap keeps your bike looking fresh, preserves its resale value, and lets you focus on the ride. Ride More. Worry Less.
Informações de contacto
Canadá
- ridewrap.com
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Package got lost with UPS
Package got lost with UPS,
Still waiting for a solution
Response from customer care is slow.
Follow Instructions first!
after reading and watching videos for better understanding, it was easy to install the Ride Wrap. I managed to do my job with the tools provided. The quality of product is outstanding. I would recommend to anyone.
Really nice product but no down tube…
Really nice product but no down tube side protection. Down tube bottom side is useless because of factory protection unless you want to cut and trim a lot to make it nice. I’ve used it on all my homes but will probably look elsewhere after 5 bikes.
It‘s simply the best
It‘s simply the best.
I have had others, but nothing comes close.
Thank you!
You guys are awesome! Thanks so much for taking care of my bike. Emma Lee was incredibly helpful and made the whole process easy. I’ll be back for my next bike
Great Experience!
Awesome high-quality product, extensive installation video support, really cool packaging!
Ride Wrap is a great efficient company…
Ride Wrap is a great efficient company that cares about their customers and delivery times. Their product is high quality and made to exact dimensions. I highly recommend this company and this product
...this is getting really frustrating
...this is getting really frustrating. We've been exchanging messages for weeks, and I've explained the problem to you multiple times. You should really read through the previous emails if you can't even remember the details of the issue. It's been more than a month now, and your customer service hasn't helped me one bit. At this point, I'm wondering why you even offer this service. I could have ordered the kit myself without your help—that's not why I contacted you in the first place. No hard feelings, but these long conversations with such long waiting times have been a complete waste of time.
Excellent Product!!
Product was delivered very promptly.
Quality appears very high, a tad tricky to fit.
Barely noticeable on the bike and appears to provide the protection in all the right places
Recommended
Placing the tailored protection on my frame required some adjustment, like cutting one edge, BUT that was the only issue I encountered. Until now, the protection has done its job.
Easy to custome fit my bike
Easy to custome fit my bike
Easy to layup/install on the bike
I have used RideWrap on my Yeti and really like the protection it provides
Customer service the worst ever
In My 71 years this is some of the worst customer service I’ve ever experienced. First response back was 7 days, subsequent responses 3 days or more. Completely unethical. I installed 19 pieces on a new Epic 9, I had fit issue with 2 pieces. That said they would replace them for free, a few days later they said it was an install issue and would not replace them for free. Ridewrap where is your integrity!
Perfect result
Perfect result. Delivery to Germany was very fast.
The worst customer service ever seen
The worst customer service ever seen, along with poor professionalism. Very long response times and incomplete and evasive answers. They sent me the wrong kit even though the order confirmation email had unmistakeable references to the model of my bike. They offered me a discount on the new kit accusing me of having made the wrong order and then they never sent it to me, stopping directly answering my emails. I work in a bike shop and no new bike that will come out of us will mount their kit.
Kit de protection envoyé sans le…
Kit de protection envoyé sans le liquide de pose.
Pas averti lors de la commande.
J’ai pris contact avec le site. Seule réponse obtenue : achetez du champoing de marque Jonshon pour remplacer le liquide.
Ils ont refusé que je retourne le produit (coupe sur mesure). Ils ont quand même proposé de me rembourser la note de champoing (j’ai jamais envoyé, autre chose àfaire).
J'habite en Savoie, j’ai acheté plusieurs produits chez eux pour les vélos de toute la famille.
Ils ont perdu un client.
Inacceptable
Simply don’t buy from them.
Simply don’t buy from them.
Wrap (sold to protect 99% of your bike( does not fit and when you tell them, their answer is simply “we know, just remove downtubes protection with a heat gun and stick them back with double face”
99% coverage, bullshit. The wrap does not even fit the most important tube : the down tube.
They will also not tell you there is no way you can do it clean, but please add another 200$ to get a bike shop to do it.
140$ thrown out of the window for a company that do not care about customer satisfaction.
Using the gloss wrap over black paint…
Using the gloss wrap over black paint is a nightmare. Looks horrible.
Quality product
Quality product. Very good install instructions and tips.
Happy customer
The wrap application was straightforward, it is holding up well to regular riding, and it keeps my bike really clean! Very happy with this product. I use a Shotgun bike seat for my kids and where that clamps the framer, the protector has deformed a bit but this is expected for how much pressure gets put on it.
Schneller Service
Schneller Service, perfektes Produkt.
Was will man mehr?
Danke!
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