We recently purchased a wood fireplace from Ridge Flame and had a great experience. We reached out to them before placing the order, and Gabriel was very helpful and quick to respond to our emails. Th... Ver mais
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Leia as opiniões dos outros
Online ordering was quite easy and there was a good promo discount. I had the unit shipped to my contractor in another state. The glass and screen were damaged. I notified the company and they quic... Ver mais
You haven’t responded to my question about where the memory stick goes.
I have not installed my iron strike Mont lake 300GL wood burning insert, but what is great is I ordered my unit on 8/24/2026 and it was delivered on 9/9/2026. It sat a week near my house waiting for t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ridge Flame is your trusted destination for premium fireplaces, stoves, and home heating solutions. We proudly offer products from leading manufacturers, all backed by full manufacturer warranties, while delivering competitive pricing, dependable customer support, and a seamless online shopping experience from start to finish.
Informações de contacto
Estados Unidos da América
- 866-406-6041
- sales@ridgeflame.com
- ridgeflame.com
4,7
Excelente
27 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best price and delivery times
I’ve been installing fireplaces for over 30 years. I found the best prices and fastest delivery with this company.
I’ll be purchasing all my products through them.
15 de julho de 2026
Resposta da Ridge Flame
Thank you so much for your wonderful review and for trusting Ridge Flame! It means a lot coming from someone with over 30 years of fireplace installation experience. We're thrilled to hear that our pricing and delivery exceeded your expectations. We truly appreciate your support and look forward to being your trusted partner for all your future fireplace projects. If there's ever anything we can do to help, our team is always here for you!
Great experience with Ridge Flame
Great experience with Ridge Flame. Customer service was excellent. They went above and beyond. Thanks guys. Keep up the good work.
23 de julho de 2026
Opinião espontânea
Resposta da Ridge Flame
Thank you for taking the time to share your experience! We're delighted to hear that our customer service team exceeded your expectations. Providing exceptional support from start to finish is something we take great pride in, and your kind words mean a lot to us. We truly appreciate your support and look forward to serving you again on your next fireplace project. Thank you for choosing Ridge Flame!
Great job replacing items damaged in…
Great job replacing items damaged in initial shipment.
2 de julho de 2026
Resposta da Ridge Flame
Thank you for your review! We're glad we were able to quickly resolve the issue and replace the items damaged during the initial shipment. While shipping damage can occasionally happen, we work hard to make things right as quickly and smoothly as possible. We appreciate your patience, your understanding, and your trust in Ridge Flame. Thank you for choosing us, and we look forward to serving you again!
Exactly what I needed
Exactly what I needed. I’m a good price and fast free delivery.
29 de junho de 2026
Resposta da Ridge Flame
Thank you for your wonderful review! We're so glad you found exactly what you needed. Offering competitive prices along with fast, free shipping is one of our top priorities, and we're happy to hear we delivered on both. We truly appreciate your support and look forward to helping you with your future fireplace needs. Thank you for choosing Ridge Flame!
The Whole Package
Fast delivery! Fair prices! Exactly what I ordered! Thanks team!
14 de junho de 2026
Opinião espontânea
Resposta da Ridge Flame
Thank you so much for your fantastic review! We're thrilled to hear that everything met your expectations from our fast delivery and competitive pricing to receiving exactly what you ordered. Your support means a great deal to our team, and we truly appreciate you choosing Ridge Flame. We look forward to serving you again on your next project!
Great Experience!!!
The item arrived in great condition and as advertised. Pricing was better than expected! Thank you very much, Ridge Flame.
15 de junho de 2026
Resposta da Ridge Flame
Thank you for your wonderful review! We're delighted to hear that your order arrived in excellent condition and exactly as advertised. It's also great to know you were pleased with our pricing. Your satisfaction is our top priority, and we truly appreciate you choosing Ridge Flame. We look forward to serving you again on your next fireplace project!
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