Even as a Payee, RIFT have been looking after my tax queries for several years now. Once again a smooth path with no worries and a positive refunded outcome - thankyou
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is my third year using rift for my tax return , I’ve always had a good experience with them . This year Dennis C helped me out no end. Very helpful and a very fast turnaround. Will definitely use... Ver mais
A empresa respondeu
Brilliant service, Chelsea Butt was super efficient and had everything in order within a day, only had to upload my documents and nothing else, Would highly recommend to any member or services
A empresa respondeu
Really happy with the service from RIFT Tax. They made the whole process really straightforward and easy, and were helpful throughout. Everything was explained clearly and dealt with professionally. I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Especialista fiscal
- Assessor fiscal
- Consultor fiscal
- Declaração de impostos
- Serviço de declaração de impostos
Escrito pela empresa
- We're experts
- At RIFT Refunds we’ve been claiming money back from the taxman and helping people with their tax returns since 1999, making us the UK's leading tax experts. We specialise in claiming tax refunds for travel and other work related expenses for those travelling to temporary workplaces. But there's so much more to us than that!
- We're committed to our customers
- We love our customers and we're dedicated to making things easy for them. We're the only tax specialists to have achieved the Institute of Customer Service "ServiceMark" for exceptional levels of customer service, and we're always looking at how we can make our service better.
- Tax refunds & tax returns made easy
- Get in touch by checking out our website or give us a call to see if we can help you get back what's yours from HMRC.
Informações de contacto
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, Reino Unido
- 01233 628648
- info@riftrefunds.co.uk
- riftrefunds.co.uk
4,8
Excelente
11 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great team who have helped for a few…
Great team who have helped for a few years with sorting out tax issues and getting rebates. Only negative is the distance between each step. However that is completely understandable and communication is great throughout.
24 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Ashleigh, We're so glad to hear our team has been helpful with your tax matters and rebates over the years. We appreciate your understanding regarding the processing time between steps, and we're committed to maintaining excellent communication throughout the process. Thank you for your kind words! Kind Regards, Sinead
Excellnt service,used this company for…
Excellnt service,used this company for many years with no promblems.
24 de julho de 2026
Resposta da RIFT Refunds
Hi, We are so happy to hear that our service has consistently met your expectations over the years. Thank you for your kind words. Kind Regards, Sinead
Easy to do and great help from staff…
Easy to do and great help from staff when needed
14 de julho de 2026
Resposta da RIFT Refunds
Hi Owen, thank you for your 5 star review, we are glad to have made the experience quick and easy and that you received help from our team. We hope that you are enjoying your refund, Edward. Rift
The service is always fantastic
The service is always fantastic. The communication is second to none.
24 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Harvey, thank you for leaving a review of your experience and for your kind words. We are pleased to hear that you are happy and hope that you are enjoying your refund, Edward
Resposta da RIFT Refunds
Hi Daryl, We are so happy to hear that you had such a positive experience with our service. Thank you for taking the time to share your kind words. Kind Regards, Sinead
They were all a great help
18 de julho de 2026
Resposta da RIFT Refunds
Hi James, We are so happy to hear that our team provided such great assistance. Thank you for your wonderful feedback! Kind Regards, Sinead
Ease of process from start to finish…
Ease of process from start to finish and very quickly got my tax refund.
22 de julho de 2026
Resposta da RIFT Refunds
Hi John, We're delighted to hear that you found the process straightforward and that you received your tax refund so quickly. We appreciate your positive feedback! Kind Regards, Sinead
Fantastic friendly service the app…
Fantastic friendly service the app keeps you updated and any questions are quickly answered highly recommend
22 de julho de 2026
Resposta da RIFT Refunds
Hi Ali, We're delighted to hear that you experienced fantastic and friendly service. We're also glad that our app kept you updated and that your questions were quickly answered. Thank you for your high recommendation! Kind Regards, Sinead
This is the fourth consecutive year…
This is the fourth consecutive year that ive worked with Rift and it always see less and fast and a hassle free service
21 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Anthony, We are so pleased to hear that we've consistently provided you with such a positive and hassle-free experience over the past four years. We truly appreciate your continued trust in us. Kind Regards, Sinead
My claim was dealt with by Dennis
My claim was dealt with by Dennis, he made the whole process very easy and seamless, clear explanation of what was going on during the claim. Great help from Dennis, thanks
21 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Mark, We're so pleased to hear that the claim process was easy and seamless for you. It's wonderful to know that the explanations provided were clear and helpful throughout. Kind Regards, Sinead
Really easy and simple to progress…
Really easy and simple to progress through steps.
Lots of communication with the team to know whats going on.
21 de julho de 2026
Resposta da RIFT Refunds
Hi Philip, We're so pleased to hear that you found the process straightforward and appreciated the consistent communication from our team. Thank you for your positive feedback! Kind Regards, Sinead
Happy with the result and the service…
Happy with the result and the service is exceptionally simple to complete.
17 de julho de 2026
Resposta da RIFT Refunds
Hi Luke, We're so glad you're happy with the results and found our service exceptionally simple. Thank you for your positive feedback. Kind Regards, Sinead
Great Customer Experience
Yordan Mavrodinov was great. Both quick and extremely helpful - the whole process was smooth.
20 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Sam, We're so glad to hear that your experience was quick and extremely helpful, and that the entire process was smooth. Thank you for your positive feedback! Kind Regards, Sinead
The process was simple and easy and…
The process was simple and easy and sunny was a pleasure to file my tax return I will definitely use again next year
20 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Scott, We are so pleased to hear that the process was simple and easy for you. It's wonderful to know that you had a pleasant experience filing your tax return. We look forward to assisting you again next year! Kind Regards, Sinead
Getting a tax refund with RIFT has been easy
Getting a tax refund with RIFT has been a very straightforward process and well worth doing. Props to James for providing excellent customer service 👍
20 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Finn, We're happy to hear that getting a tax refund was a straightforward process for you and well worth doing. We appreciate your positive feedback regarding the excellent customer service provided! Kind Regards, Sinead
Addy bash was very helpful made sure…
Addy bash was very helpful made sure everything was done clearly and explained every email to me so there was no room for confusion really grateful for his support would definitely recommend.
20 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Seun, We are so happy to hear that our team provided such clear and helpful support, ensuring everything was explained thoroughly. We truly appreciate your kind words and recommendation! Kind Regards, Sinead
Been with rift for 2 to 3 years
Been with rift for 2 to 3 years. Only thing I don't like is how long they take to sort it out. Months while friends of my have all the tax sorted and paid with in weeks. I do understand this is busy time. Messaged them for a update, they said HMRC haven't finished sort out your tax. Phone HMRC and my tax had been done and new tax code sorted. Contacted rift again, the said it could take up to 6 weeks for HMRC to release the tax refund. I kicked off after waiting months. Message later that day and my refund was released and I should get my refund in 3 working days. Wouldn't use them again.
17 de julho de 2026
Resposta da RIFT Refunds
Hi Gavin, We appreciate your loyalty over the last five years and would like to thank you for your continued support. We do experience higher volumes during our peak tax return season, which can sometimes impact processing times. However, I can see that your tax refund claim was submitted to HMRC on 02/07/2026, and we received the refund from HMRC on 09/07/2026. The refund was then paid into your bank account three working days later. When submitting claims, we advise customers of HMRC's standard processing timescale of up to six weeks. We are pleased that your refund was processed and received significantly sooner than the standard timescale provided. Kind Regards, Sinead
My experience with rift is great year…
My experience with rift is great year after year ,no problems they sort it out and keep u up to date at all times, professional quality service
15 de julho de 2026
Resposta da RIFT Refunds
Hi Clive, We're truly happy to hear that your experience with us has been consistently great year after year. We always strive to provide professional quality service and keep our customers updated. Thank you for your wonderful feedback! Kind Regards, Sinead
Dylan Tudor - So happy I Used Rift
It was my first time sending a self assessment for a tax return, which I was unsure of what and how to do.
Rift made it a breeze over the phone and got things moving quickly, even running through additional expenses that I could claim too! The Rift app made it super simple to upload my relative documents and other information.
Everyone I spoke to was friendly, informative and understanding.
I am very glad I used Rift and will be my go too for all my Tax returns in the future.
1 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Dylan, We are so pleased to hear about your positive experience with us, especially as it was your first time navigating a self-assessment tax return. It's wonderful to know that our team was able to make the process straightforward and that our app simplified uploading your documents. We appreciate your kind words about our friendly and informative staff. We look forward to assisting you with all your future tax returns! Kind Regards, Sinead
Easy to complete forms and Mak was very…
Easy to complete forms and Mak was very helpful throughout the process
17 de julho de 2026
Opinião espontânea
Resposta da RIFT Refunds
Hi Niall, We're so pleased to hear that you found our forms easy to complete and that our team member was helpful throughout the process. Thank you for sharing your positive experience. Kind Regards, Sinead
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.