Rileyriver Opiniões 

282
TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Two pairs of genuine leather ladies shoes have arrived. Later than expected but our patient paid off. Both pairs of shoes are top quality leather and crafted meticulously well. Fitted very well... Ver mais

Classificada 1 em 5 estrelas

This company has a slick website, looks like decent quality but then the product (in my case shoes) arrived it was vastly different from the image online. Horrible construction, I mean, looks like c... Ver mais

Classificada 1 em 5 estrelas

I'm very disappointed. I ordered a pair of shoes. However, I received two pairs of the same shoes, and they're too small. I sent a message requesting return labels so I can return the 2 pairs of... Ver mais

Classificada 1 em 5 estrelas

This company is located in Turkey. It has terrible customer service. They don’t take back their free return items. I bought 2 pairs of shoes from them and they both sucked. They smelled like stron... Ver mais


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(282)

213 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Delivered on Time

got this shirt for a weekend trip and it ended up being my go-to, honestly got a few compliments when I wore it with jeans. thank god the shipping was on time so I didn’t get late for my trip❤️❤️

2 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Decieving and dishonest product description

The item description states the material is "premium leather". Which is deceiving, dishonest, and predatory because the material IS NOT LEATHER, and by far, there is nothing "premium" about it. It is very poorly made and sized incorrectly (My size is US women 7.5 I ordered US size 8 - and the shoe fits extremely uncomfortable). Moreover, the item has a strong odor, which leads to a conclusion it was made using materials/technology that may potentially be harmful. RileyRiver provides a false and deceiving product description, and substitutes a good-quality item (product picture on RileyRiver website) with a poorly-executed copy.

6 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Elegant & Warm

Wasn’t sure at first but this coat is actually really good fits nice, feels warm without being heavy and came packed well with no wrinkles. Delivery was on time Happy with it 👍

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is a HORRIBLE company

This is a HORRIBLE company. You eventually get the item you ordered but there is ZERO customer service. Shoes are very cheap looking. Quality is terrible. Light and flimsy material. If you try reaching out, you won't get a reply. Total waste of money.

5 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do NOT buy from this company

Do NOT buy from this company. I am having the same experience these other buyers describe having. Not responding. Now the’ve responded and don’t want to refund the shoes. They have no return process. This company appears to be a scam. Very bad customer service.

23 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Total scam

Total scam. The shoes are a piece of crap. The size that they say they are plan on them being three size smaller in their policy they said for defective items that they will do a full refund that is not true. Everybody gets the same emails saying that it will cost them $30 to send it back bad reviews all over the Internet people have the exact same stories beware horrible horrible company report them to every online review site or Better Business Bureau. You can better yet don’t buy from them.

23 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t trust this company!

Don’t trust this company!
Really scam, rileyriver!

Regret didn’t see this page before I paid.

Really bad quality, wrong size, mislead material, not the company label.

The quality worst than which I can find in China taobao!

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Most comfortable shoes

I’m a nurse practitioner, which requires me to have comfortable shoes and casual attire. Well these shoes does both, and I’m so pleased with my purchase, I will get the other 2 colors

26 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Riley River Shoes look great in photo, BUT…

Riley River Shoes look great in photos, but when they arrive, they are very poor quality, made in China. Customer service is iffy, they will give you a slight refund, if you keep them. I shouldn’t have given in. I never wear them, took a few pairs to a cobbler to see if I could have them dyed and they said that the quality is too cheap to dye. So I’m stuck with shoes I’ll never wear. Big waste of my money and time. Buyers Beware!

17 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered shoes

I ordered shoes. They were beautiful but sizing not right, way to small. Would have liked to exchange but have called and emailed over 6 times, NO RESPONSE. After reading other reviews, which I should have done first. Will never ordered again...SCAM.
Unless you know the retailer Never ordered on line. So many scams. I dont know why these cant be shut down. Such a shame our world has come to this.

9 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Think twice before you purchase from them.

The day after my shoes arrived I contacted Riley River via support@ for a return followed by 4 more email attempts. No response so I contacted AMEX to dispute the charge. AMEX contacted Riley River and they told them I never contacted them. I sent AMEX a copy of the 4 emails I had sent and then Riley River said they sent a return authorization which they never did.

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

RileyRiver’s Misleading Return Policy

RileyRiver does not clearly disclose its return policy. During checkout, there is no mention that returns must be shipped to Turkey. This information is only revealed after you request a return.

The return address does not match the seller’s billing location, and the cost of international shipping is higher than the value of the items themselves. This makes returning products practically impossible and financially unreasonable.

Instead of honoring a full refund, the seller offered only a partial discount. This feels like an unfair practice designed to discourage returns.

If the true return conditions had been disclosed upfront, I would not have placed this order. Buyers deserve transparency before making a purchase.

9 de dezembro de 2025
Opinião espontânea

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