Rimmers Music Opiniões 

615
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I made four attempts to contact Rimmers Music Before the purchase and after. The was never answered. I travelled from Sheffield to the Bolton Branch before the purchase and a chap said it is d... Ver mais

Classificada 5 em 5 estrelas

I purchased a product using the website, without going into the store to view and try out the product. I contacted the Rimmers staff by telephone, to ask questions about the product. Everyone that I s... Ver mais

Classificada 5 em 5 estrelas

I've recently bought the the ES120 digital piano. When I assembled it I discovered there was a manufacturing fault. I contacted Rimmers, who responded very quickly and helpfully and put me in touch w... Ver mais

Classificada 5 em 5 estrelas

Great advice in-store in Edinburgh from Euan. Amazing electric/portable piano, a perfect fit! Slightly delayed delivery which can be tricky as needs to be signed for, but wasn’t an issue in this case.... Ver mais

Informações sobre a empresa

  1. Loja de pianos
  2. Escola de Música
  3. Transportadora de pianos
  4. Reparação de pianos
  5. Afinação de pianos

Escrito pela empresa

Rimmers Music, established in 1978, is one of the UK’s most experienced and trusted piano specialists. Over the years, we have built our reputation on expert advice, careful preparation, and a genuine understanding of the instruments we sell. Today, our focus is entirely on pianos, allowing us to offer a level of knowledge, service and reassurance that only a true specialist can provide. We work with customers across the UK through our piano showrooms, our established website at: www.rimmersmusic.co.uk and our dedicated education sales division, which supports schools, colleges and music services nationwide. We also serve customers through selected online marketplaces where appropriate. We specialise in both new and pre-owned pianos, offering a carefully chosen range of acoustic uprights, grand pianos, digital pianos and portable digital pianos. Every instrument we sell is selected with quality, musical value and long-term satisfaction in mind. Our aim is not simply to sell a piano, but to help each customer choose the right instrument with confidence. Our pre-owned pianos are an especially important part of what we do. We regularly acquire older instruments for restoration and resale, giving well-made pianos a new life and offering customers access to beautifully prepared instruments with character and value. This careful approach also reflects our belief in sustainability and in the lasting worth of a good piano. At Rimmers Music, service is just as important as the instrument itself. Our team is trained regularly and has extensive product knowledge, enabling us to guide customers with clear, honest and practical advice. Whether you are a beginner, an advancing pianist, a teacher, a parent, or a professional musician, we take the time to understand your needs and recommend the most suitable piano for your home, school or performance setting. We also understand that buying a piano often requires a delivery service that is every bit as professional as the sales process. For smaller items, we use trusted delivery partners, and for acoustic upright and grand pianos we provide a specialist delivery and installation service handled by experienced professionals. These instruments are moved, delivered and positioned with the care, attention and expertise they deserve. Alongside piano sales, we have also established Rimmers Music Schools across the UK, where students of all ages receive one-to-one tuition in purpose-built teaching spaces. We offer piano, keyboard and music theory lessons, and we are proud to support students whether they wish to learn for enjoyment or work towards examinations. For added flexibility, we also provide access to our exclusive online lessons. We also offer finance options on qualifying orders, helping customers invest in the right instrument in a way that is manageable and convenient. Above all, Rimmers Music is a piano specialist. We are here to offer knowledgeable guidance, carefully prepared instruments, dependable service and the reassurance that comes from dealing with an established family business with decades of experience.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

615 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(615)

147 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

An all-round good experience

Excellent prompt service and next day delivery. Competitive pricing. Very good sales demo video for the product. Website ok. Good all round service. I would use Rimmers Music again.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

P525

Exactly what I wanted and delivered as promised. The Yamaha P525 is wonderful. Great feel and beautiful sound.

2 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very smooth and efficient.

Very smooth, efficient firm. I could have bought a bit cheaper from Amazon, but prefer to help 'proper' firms. (I tried to buy locally and pay cash, but no joy). I watched a review by Graham, then learned about his TV exploits in the past! (Been to Bolton to see Fred Dibnah's house). Next day delivery and everything works. Can't fault them. Thank-you folks.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent all round

Excellent all round. Comprehensive website with plenty of information and competitive pricing. Ordering is straightforward with the option of named day delivery. The piano arrived on the chosen day ( which makes a welcome change!!). First time I've used Rimmers but wouldn't hesitate to do so again - very impressed

24 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I rang up regarding an enquiry for …a piano keyboard for a charity music school

I rang up regarding an enquiry for piano keyboard and spoke to James M at Bolton who was very helpful and knowledgeable. The delivery was made within a couple of days and we are very happy with the purchase. As a charity music school our purchases are important to ensure they suit as many of our students as possible so thank you James for helping us make the best choice! Great, prompt service.

21 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Misleading stock information – order cancelled after finding out nothing was in stock

I ordered a Roland RD88EX Stage Piano specifically for an upcoming gig in three weeks. The website had “next day delivery” banners and nothing indicated that the piano was out of stock. After placing the order and paying, I later contacted them for an update, only to be told the item wasn’t in stock at all and wouldn’t be available until mid-December.

This was never mentioned on the product page, checkout page or in any order confirmation. I had to find out by emailing them myself.

I cancelled the order and they processed the cancellation quickly, but the experience was frustrating and could have been avoided if the website made the stock situation clear before purchase. Misleading stock information caused unnecessary hassle and wasted time when I needed the instrument for a specific date.

21 de novembro de 2025
Opinião espontânea
logótipo da Rimmers Music

Resposta da Rimmers Music

Hi

We're sorry to hear you're disappointed the information you have received with regard to the stock of the item you ordered.

We do have a next working day banner on the site which does cover the availability of the majority of items, however the item you ordered would have had a message both on the 1st image and in the product page too as per below. You would also have received info on your order confirmation with a message saying we would contact you ref the items availability. The message on the website would have been.

Available For Order Due January

It is really important to us to try and give customers the right info with regard to stock availability and everything else in fact! We understand it is a waste of both your and our time to give any information that is any way misleading. Please do accept our apologies if you have been caused any inconvenience.

Kind regards

Cathy

Classificada 3 em 5 estrelas

I placed an order from The Rimmers…

I placed an order from The Rimmers because I will get the product next day and will get £70 cash back as shone on there website, I ordered on the 2nd of November and I must receive tomorrow is was 3rd of November before 6pm. I'm off work for this order, yes I got the stool and headphone , I rang The Rimmers they said, they usually separate big and small parcel, that's OK reasonable enough, finally I'm not receive the Piano witout response from delivery company, FedEx, thats very disappointed me but I got it on the 4th. Yes I'm happy with the product and tried to claim £70 cash back as shone on the website but they said the offer was end on the 31st of October,the dealer not up to date the offer informations, as I looking for the product from a few dealers them all no offer but the Rimmers still shone on there website so I decided to order from them even though more expensive than the others £70, and that's they said it's was my fault that's I'm not have a look, that's fair enough. So two disappointed The dealer should deal with the delivery company and up to date selling informations to avoid miss understand and show your honesty.

18 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. The website is clear and informative and it was easy to place an order. Delivery was amazing the piano delivered the next day. It was very well packed. The instrument itself is great.

10 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Piano part-exchange

I contacted Rimmers Music yesterday through their website, wishing to sell my acoustic piano and buy a digital piano. I submitted pictures and details about my piano through an online form. James M came back to me the very next day (a Sunday!) and we agreed a deal. The transaction was easy and James M was a pleasure to deal with. Collection of my old piano and installation of the new piano are included in the price. It can be difficult to know how to go about selling and buying a piano and Rimmers make it so easy. I'm impressed!

9 de novembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais