I liked the great deal but I bought a 6 mos supply (buy 3 bottles get 3 free) yet was automatically enrolled in that order as an automatic MONTHLY SUBSCRIPTION! I didn't need 6 more bottles in 30 day... Ver mais
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Leia as opiniões dos outros
This product is rubbish. The content of the bottles I was sent do not match that which was advertised. When I tried to obtain a refund I was told all I’d get at most was 50%, without outlaying MORE mo... Ver mais
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I haven't been using this product long enough to tell if it's working but their sales practices are deceptive. When you order the product, it's not clear at all you are signing up for a subscription t... Ver mais
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Unfortunately, when I went to purchase the happy liver product, I was also signed up for a subscription which I was unaware of. I was able to cancel the subscription, but it was too late to cancel the... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Ritual Labs makes Happy Liver, a premium liver support supplement built on clinically studied ingredients at real doses. Our ingredients are held to high quality and purity standards. We built Happy Liver for people who care about what goes into their supplements and want a formula they can actually trust. Every Happy Liver formula is made with full label transparency, third-party tested for purity and potency, and contains no proprietary blends, no fillers, and no underdosed ingredients. We believe people deserve to know exactly what they're putting in their body, down to the milligram. Happy Liver combines high-potency milk thistle standardized to 80% silymarin, N-Acetyl-Cysteine (NAC), and choline to support healthy liver function and the body's natural detoxification processes. At Ritual Labs, our mission is to help our customers feel their best by supporting one of the most important organs in the body, and one of the most overlooked. The liver works around the clock to process everything we eat, drink, and absorb, yet most people never think to support it. We built Happy Liver to change that.
Informações de contacto
Estados Unidos da América
- support@rituallabs.shop
- rituallabs.shop
3,0
Aceitável
89 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Return and refund
If I could give a zero I would. I canceled my order and yet they sent me the products .I immediately contact them the day I received the products via email as the phone number they gave does not work. I emailed them 6 times and called multiple times and have no response from them. I finally have to contact my credit card company and file for dispute. I don’t trust the company when a fake phone number is given and also no response from when you want to return the product for refund. Just beware of this company and don’t trust their advertisement.
30 de maio de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Monica,
Thank you for reaching out, and we are truly sorry for the frustration you have experienced. Six unanswered emails is completely unacceptable and we take full responsibility for that. Every customer deserves a prompt and personal response and we fell short of that standard with you.
We want to assure you that our department leader has already reached out to you directly with a full and detailed explanation of your order situation and a clear solution to resolve this for you. We are completely focused on making this right in the best possible way for you, Monica, and you have our full attention.
Please check your inbox for our message and do not hesitate to reply directly so we can get everything finalized for you as quickly as possible.
Happy Liver
I ordered Happy Liver but by the time I received it I had decided not to take it and to return under their policy. They asked for proof of the return and said I'd be refunded. I'm still waiting 2 wks later and they have not answered my emails. I checked the tracking and it said they refused delivery. WTH!! I have disputed the charge with my CC.
4 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Christine,
Thank you for reaching out, and we are truly sorry for the frustration you have experienced throughout this process. This is absolutely not the standard we hold ourselves to and we take full responsibility for the delays in communication.
We want to assure you that our department leader has already reached out to you directly with a full and detailed explanation of your order situation and a clear solution to resolve this for you. We are completely focused on making this right in the best possible way for you, Christine, and you have our full attention.
Please check your inbox for our message and do not hesitate to reply directly so we can get everything finalized for you as quickly as possible.
I ordered Happy Liver under the…
I ordered Happy Liver under the promotion “Buy One Get One Free”. After waiting weeks to receive the product, I received only one instead of two bottles. I regard this as faulty advertising. I haven’t used the product yet, but I’m very disappointed at what I believe to be a scam to get more orders from consumers. I have sent an email to Ritual Labs and hoping I will be made whole.
2 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Mary,
Thank you for reaching out, and we are truly sorry for the missing bottle. Receiving only one bottle when you ordered a Buy One Get One Free promotion is absolutely not acceptable and we take full responsibility for that.
We want to assure you that this is not the standard we hold ourselves to and we are ready to make this right for you immediately. Please reply here with your email address so our team can locate your order and get the missing bottle shipped out to you right away.
We are confident that once you have both bottles and get started with Happy Liver you are going to love the results, Mary. We are here for you every step of the way.
Taken advantage of – automatically signed up for subscription
Unfortunately, when I went to purchase the happy liver product, I was also signed up for a subscription which I was unaware of. I was able to cancel the subscription, but it was too late to cancel the second order and hence I was charged for it. I could not convince to give me a refund and instead was asked to follow their return policy, which would have still cost me money since the company is out of country. I feel taken advantage of since I was automatically signed up for the subscription so beware. If you order from this company, make sure you uncheck the subscription.
3 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Rachael,
Thank you for reaching out, and we are truly sorry for the confusion around the subscription and the additional charge. We completely understand how frustrating it must have been to be charged for an order you did not intend to place, and we take full responsibility for not making the subscription terms clearer upfront.
We hear you, and this is not the experience we want for any of our customers. We are ready to make this right for you. Please reply here with your email address so our team can locate your account and ensure you are fully taken care of without any additional costs on your end.
You have our full attention, Rachael, and we are committed to resolving this in the best possible way for you.
I ordered the product and after 2 weeks…
I ordered the product and after 2 weeks still have not received it. I emailed and got a first response that they were checking my order. It has been a week, and I still have not received another response after I provided the information they requested. I have asked for a refund, and no response.
3 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Wendi,
Thank you for reaching out, and we are truly sorry for the lack of follow up from our team. A week without a response after you provided all the information requested is completely unacceptable and we take full responsibility for that.
We are ready to make this right for you immediately. Please reply here with your email address so our team can locate your account, provide a full update on your shipment and process your refund right away. You have our full attention, Wendi, and we are not resting until this is completely sorted out for you.
SCAM - Do Not Purchase!
SCAM: DO NOT PURCHASE!
Am kicking myself for not reading reviews before ordering. Facebook, Insta, etc. have multiple posts with comments from a "doctor" but these comments from apparently different people are all exactly the same - turns out it's just shady marketing. As for the order, you cannot cancel. They have a Florida phone number: 1-321-490-9414 that doesn't even ring. Their address: 2333 Brickell Ave. d1 17, Miami is a condominium. Only way to contact them is email but they don't reply. If they ever do reply, I'm certain it will be with the standard Chinese scam formula saying, "your order is being prepared for shipping" and it'll be too late to cancel. Other folks have posted photos of the bottles and they're covered in typos & misspellings, do not have 3rd party verification of quality, and are likely just cornstarch since there is not way to tell what's actually in it. I've called my credit card company already and am disputing the charges.
EDIT: Their reply below is BS. I've emailed 5 times and have not received a reply from them. Their phone number doesn't connect at all - won't even ring.
On the refund policy page, the contact info at the bottom lists another company ("GV Digital trading as Ritual Labs"). This company also does not exist - I looked them up, tried calling their number and guess who picked up? Joe the Plumber! Unbelievable. 100% TOTAL SCAM.
2 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi A.B,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we want to address this directly and transparently.
We want to assure you that we are a legitimate company committed to delivering real results for our customers. We take every concern raised seriously and we are ready to make this right for you immediately.
Please reply here with your order number and our team will process your refund right away. Alternatively you can reach us directly at support@rituallabs.shop and you will receive a prompt and personal response.
You have our full attention, A.B, and we are committed to resolving this for you as quickly as possible.
Warning
Warning: No not buy from this company. Just today I sent an email requesting a cancellation and asking for a refund. And instead, they charged my card again for another $119.99. Never got another shipment to warrant this charge and don't want any more. No contact info other than an email address.
3 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Virginia,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we want to address this immediately.
An unexpected charge without a corresponding shipment is absolutely not acceptable and this is not the standard we hold ourselves to. We take full responsibility for this and we are ready to make it right for you without any delays.
Please reply here with your email address so our team can locate your account, reverse the charge and cancel your subscription immediately. You have our full attention, Virginia, and we are not resting until this is completely sorted out for you.
As others have said- impossible to cancel!!!
As others have said, canceling an order is a nightmare, nothing on website, even at checkout, that says anything about it being a subscription. I've emailed repeatedly, getting a response of them needing to "review" my request to cancel order. There is nothing to review- just cancel it already! Since they don't want to respond further, I've opened a fraud case with my banking institution. If you want a decent liver support supplement I suggest going to a independently owned health food store. I have a good one local to me and that is where I should have gone in the first place. Save your sanity and your money and skip this crap. It also appears that the positive reviews are manufactured- short, one sentence, no real information. I've seen plenty of fake reviews to know the difference. I should have come here first before impulse buying.
31 de maio de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Renee,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we take every concern like this very seriously.
Every customer deserves a clear, straightforward cancellation process and prompt responses from our team. The experience you described is not acceptable and we take full responsibility for falling short of that standard.
We are ready to make this right for you immediately. Please reply here with your email address so our team can locate your account, cancel your subscription and ensure everything is fully resolved for you as quickly as possible. You have our full attention, Renee, and we are committed to getting this sorted out for you right away.
DO NOT ORDER FROM THIS COMPANY
I would leave NO stars if I could- I stupidly ordered what I thought was a bottle to try, during the buy 1 get 1 free sale with the 60 Day Money Back Guarantee. They must have very sneeky fine print somewhere that states you now have a subscription which is impossible to cancel.
As soon as I realised that they took money from my account a month later again, I sent them numerous emails, of which they DID NOT bother to reply to regarding the cancellation of my orders and subscriptions. I have cancelled payment through Paypal as Ritual Labs have continued to ignore me.
Much to my horror, they emailed me saying that they are getting the 2nd order ready to ship, I tried on numerous times to cancel just to be ignored.
After now reading this exact same problem that everyone else is having with this company im dissapointed that I did not look up reviews first.
They also seem to have the same crap reply to all of the genuine concerns regarding orders and scam subscriptions. They state that they are sorry. BS!!!
18 de maio de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we want to address this directly and transparently.
We hear you, and we want to assure you that this is not the standard we hold ourselves to. Every customer deserves clear communication, prompt responses and full control over their account and subscription. The fact that your emails went unanswered is unacceptable and we take full responsibility for that.
We have already located your account and our department leader is personally handling your case to ensure your subscription is fully cancelled and that everything is resolved in the best possible way for you. You have our full attention, Cheryl, and we are not resting until this is completely sorted out.
Please keep an eye on your inbox as our team will be in touch with you directly very soon with a full update and resolution.
Arrived after 1 month and looks very…
Arrived after 1 month and looks very strange, I don’t trust the powder inside the capsule, the container looks cheap Chinese plastic , no proof of where is made.
1 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Oana,
Thank you for reaching out, and we completely understand your concern. We take product quality and customer trust extremely seriously, and we want to address this directly.
Regarding the shipping time, we sincerely apologize for the wait. Some shipments have experienced delays due to higher than usual order volume, and we are continuously working to improve that.
On the product itself, we want to assure you that Happy Liver is manufactured to the highest quality standards. We operate labs both within and outside the US for logistical reasons to better serve our customers across different regions, and every single ingredient inside the capsule is exactly what is listed on the label. No exceptions.
We have also forwarded your packaging concerns to our quality team for full internal investigation to ensure every detail of our product presentation meets the standard our customers deserve.
We want you to feel completely confident in what you have purchased, Oana. Please reply here with your email address so our team can reach out to you directly, walk you through everything you need to know about the product and ensure you feel fully taken care of.
I recived my package today
I recived my package today, when I opened it I immediately tried to find the lot and batch number because I was thinking I was sent fake supplements. Their is none is that normal? I sent coustomer service a email they replied back fast. At first they said they couldnt find my order with the order number provided and ask for pictures and the link. I sent them everything then they email back and said it is their product and my order number was correct it makes no sense to me why couldnt he find it the first time? I did some research what I found said it is fake if their is not lot and batch number.
1 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Angel,
Thank you for reaching out and for taking the time to share your experience. We completely understand your concern and we want to address this directly and transparently.
We want to assure you that the product you received is 100% genuine and authentic. Our team confirmed your order and verified the product, which is exactly what we are here for. We apologize for the initial confusion locating your order on the first attempt and we understand how that added unnecessary doubt to an already concerning situation.
Regarding the lot and batch number, we want to be fully transparent with you. Our current packaging does not include a lot or batch number, however this is something we are actively working on with our production team and future batches will include full identifying information on the label. This does not affect the quality or authenticity of the product you received in any way, and we stand fully behind every bottle we ship.
If you have any further questions or concerns about your product, please do not hesitate to reply here or reach us at support@rituallabs.shop. We want you to feel completely confident in what you have purchased, Angel, and we are here for you every step of the way.
It sounded good untill I saw 3 times…
It sounded good untill I saw 3 times better than placebo. That's just funny. I didn't see anyone else catch that. Priceless.
2 de junho de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Peacefairy,
Thank you for the feedback and for the sharp eye! We completely understand how that phrasing can come across, and we appreciate you pointing it out.
We want to assure you that Happy Liver is backed by real research and genuine results from our customers. We are always looking to improve how we communicate the science behind our product and feedback like yours helps us do exactly that.
If you have any questions about our formulation or would like to learn more about how Happy Liver works, please do not hesitate to reply here or reach us at support@rituallabs.shop. We would love the opportunity to earn your trust.
If I could give this company ZERO…
If I could give this company ZERO stars, I would! First off the product took over 1 month to reach me. 1 MONTH! At day 21, I got an email saying if I did not get the product within 7 days to let them know and I could request a refund or get another order shipped, “no questions asked”. After 7 days, NO PRODUCT so I requested a refund. Back and forth emails, every time with a different person, they never gave me my refund, said I could return it once I received it but would have to pay for shipping and basically gave me the run around every single time. PLEASE read reviews and do your research before ordering! Learn from my mistakes and save yourself the headache. This has been an absolute nightmare to deal with this company of a joke. Do better Ritual Labs Happy Liver!
UPDATE: 6/3/26: I stand by my review. The amount of negative reviews in the past week should tell future customers everything they need to know about this company. On their Facebook page, they delete negative reviews. Numerous people have commented that they are getting charged after thinking they purchased a one-time purchase. I make a lot of online purchases and have NEVER dealt with a company like this. BUYER BEWARE, you have been warned!
30 de maio de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Sherilyn,
Thank you for taking the time to share this, and we are truly sorry for the experience you had. This is absolutely not the standard we hold ourselves to, and we completely understand your frustration. A month long wait combined with inconsistent communication from our team is unacceptable, and we take full responsibility for that.
We want to be transparent with you. The back and forth you experienced with different agents is something we are actively addressing internally. Every customer deserves consistency, clear answers and a real resolution, not a runaround, and we fell short of that with you.
Our department leader has already reached out to you directly and is standing by to ensure you receive the best possible resolution for your situation. You are in the right hands, Sherilyn, and we are committed to making this right for you.
We genuinely hear your frustration and we want you to know that feedback like yours directly drives the improvements we make as a company. We are committed to doing better and we appreciate you holding us accountable.
If there is anything else we can help you with, please do not hesitate to reply here or reach us at support@rituallabs.shop and we will handle it personally.
Easy to deal with and quick shipping
14 de maio de 2026
Opinião espontânea
Great product and great customer care
Great product and great customer care
1 de junho de 2026
Opinião espontânea
Customer service was fast to reply to…
Customer service was fast to reply to my concerns. I can't ask for more than that!
29 de maio de 2026
Opinião espontânea
Happy Liver We got the product and just started…
We got the product and just started using it but can’t comment on any results yet.
31 de maio de 2026
Opinião espontânea
This company is a sham
This company is a sham.
This company claims that it’s “European” grade, and that it’s either manufactured in Europe or the US, but it is clearly from someplace in Asia. When my package arrived (after about a month, even though it claimed it was would be 5-10 business days) it was very clear that a shipping label had been torn off that showed it was from some place in Asia and a new label was placed over it to make it look like it was coming from someplace in Texas.
When I reviewed the bottles, they are riddled with misspellings. Instead of “centuries” it said “certures”. Instead of “thistle” it spelled “tiraice”. Instead of “formula” it was “formusia”.
Furthermore, the bottle had NO manufacturing or identifying information on it like other labeling does. There was no: manufacturing lot number, company address, phone number, email, bar code, or expiration date info.
When I reached out to customer service I received a message back (after 2 days, not after “3 hours” like the website claims) from someone named “Covenant David”. Which, not to name shame, but this is clearly a translation error. The email also appeared to have many incorrect translation errors. Quote from “Covenant David”: “Happy Liver is designed to support your liver health with a blend of natural ingredients, including Happy Divide and Apple Diva”.
Obviously, “happy divide” and “apple diva” are not herbs or any ingredients listed on the label.
PLEASE! Do not waste your time with this sketchy BS!
31 de maio de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Renee,
Thank you for bringing this to our attention, and we are truly sorry for the experience you had. This is absolutely not the standard we hold ourselves to, and we completely understand your frustration.
We want to be fully transparent with you. Some of our support agents are still going through training, and unfortunately that led to the poor communication you experienced. This is something we are actively addressing to ensure it never happens again.
Regarding the labeling concerns you raised, we take any report like this extremely seriously. We have already forwarded your case to our quality team for full internal investigation so we can identify exactly what happened and prevent it from occurring again.
Your refund has already been fully processed, so there is nothing further you need to do on your end. You should see the amount back in your account within 5-7 business days depending on your bank.
If there is anything else we can help you with, please do not hesitate to reply here or reach us at support@rituallabs.shop and we will handle it personally.
Just got started but looking forward to…
Just got started but looking forward to seeing if I am feeling better on them.
29 de maio de 2026
Opinião espontânea
I liked the great deal but I bought a 6…
I liked the great deal but I bought a 6 mos supply (buy 3 bottles get 3 free) yet was automatically enrolled in that order as an automatic MONTHLY SUBSCRIPTION!
I didn't need 6 more bottles in 30 days. I had to create an account, log in, and delete my subscription to prevent automatic shipments and CHARGES. It really turned me off the product because I saw this as unethical which now has me doubting the product's claims.
9 de abril de 2026
Opinião espontânea
Resposta da Ritual Labs - Happy Liver
Hi Sandra,
Thank you for reaching out, and we are truly sorry for the confusion around the subscription. We completely understand how frustrating it must have been to discover an automatic enrollment you were not expecting, and we take full responsibility for not making that clearer upfront.
We are glad you were able to cancel the subscription and that no additional charges occurred. That said, we hear you loud and clear, and the experience you described is something we are actively working to improve so that every customer has full transparency and control from the very first purchase.
We also want to assure you that your doubts about the product are completely understandable given the experience you had, but please know that Happy Liver is backed by real research and genuine results from thousands of customers. We would hate for a billing miscommunication to stand between you and the benefits of the product.
If there is anything else we can help clarify or if you have any questions about your order, please reply here or reach us at support@rituallabs.shop. We are here for you, Sandra, and we are committed to making sure your overall experience with us reflects the quality we stand behind.
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