Ritzslots Opiniões 937

I've been waiting for a withdrawal for 24hrs now I can't get anyone from customer service to help they keep me going in circles it's a 400$$ payout! I can't get paid so don't play here

Rejected withdraw and funds taken, refuse to try again.

I really like the number of games and the number of bonuses they offer. The latter is important when you're short on money and everyone likes to receive gifts. Thanks, Ritz Slots.

Definitely a scam

15/10/25
Played on site and redeemed free spins welcome bonus, ended and completed bonus with $50 and tried to withdraw.

Result:
We have received your withdrawal request, but unfortunately, it has been rejected.

After a thorough review by our Fraud and Risk Department, we identified that you are located in SINGAPORE. This situation violates our Terms and Conditions clause 6.4. Bonus-Eligible Jurisdictions (a) Only players residing in countries such as those listed here can claim and withdraw the welcome bonuses, free money no deposit bonuses, or match bonuses: United States, Canada, New Zealand, Norway, Finland, and Sweden.

You can find the Terms and Conditions here: Their T&C link, had to remove because no links allowed

This restriction is applicable to the WELCOME BONUS AQUA21. You may withdraw from whichever deposits you make, whether they are clean deposits or deposit bonuses.

We understand this may be disappointing news. If you have any questions or need further clarification, please do not hesitate to contact our support team. We are here to assist you and ensure you have a positive experience with us.

Thank you for your understanding and cooperation.

Firstly, the bonus stated here was not even the one that I used, but regardless the T&Cs still apply to the bonus I used.
Let me repeat their T&Cs.
(a) Only players residing countries such as listed here can claim and withdraw the welcome bonuses, free money no deposit bonuses, or match bonuses: United States, Canada, New Zealand, Norway, Finland and Sweden.

(b) Players from the following countries, for example are not allowed to redeem or withdraw welcome bonuses, free money no deposit bonuses, or match bonuses: Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Cuba, Djibouti, Dominica, Dominican Republic, East Timor (Timor-Leste), Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Israel, Ivory Coast (Côte d'Ivoire), Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea, North, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Solomon Islands, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe

(c) Players residing in countries not explicitly mentioned herein become eligible to redeem and withdraw free money no deposit bonuses after successfully making their first deposit at the casino.

As you can see, my country is not listed. Therefore it becomes eligible after a deposit, yet they rejected even though I was willing to deposit.

Not only that, this is their only T&C regarding redeeming a welcome bonus
6.7. Welcome Bonus on Sign-Up
(a) To redeem a Welcome Bonus coupon, you need to verify your email address and it will be credited automatedly to your account.

Their other terms are all regarding withdrawal as follows
(e) Before any withdrawal can be processed from the New Signup Bonus, a verification deposit of minimum $12 is required. If the verification deposit is not made within 3 days from the date the New Signup Bonus was received, all winnings and the bonus amount will be forfeited without prior notice. Max cashout on verification deposit is 4x value of deposit if it is played without deposit bonus.

I followed all their T&Cs yet they still find a way to reject payout. STAY CLEAR

Again asking the status of withdraw after 4 months of waiting and asking here is what I get,

We understand you've been waiting, and we truly appreciate your patience.
While we don't have full visibility into every step of the review process, as it follows standard internal
procedures, please rest assured that everything is being handled according to our established protocols.
We're actively monitoring the situation and will update you as soon as there's any news.
How would this be acceptable after 4 months, treated like gold started winning and then screw you player. It can happen to any of you that are happy with ritz!

Love it wish I could win some real money

Do not play here! They are not reputable at all! They removed my $177 from my balance, with saying I had multiple accounts and I never did! The ip they showed me with the other accounts didn’t even match mine.

This has got to be the worst platform anyone could ever go to. If for any reason your withdrawals ever exceed your deposits they will just stall you out and will ever pay you out. DO NOT PLAY ON THIS PLATFORM. also they tell you that every time you submit a withdrawal that it takes on average 24-48 just to make it through their compliance department. Yes every time.

It's a fun and easy accessable free games to play... Loves it

I love how you guys have excelent customer service
love games and bonus

Trustable and good kind customer service 👍🏼

They are really fast with the help and fair when it comes to game play and have promotions from time to time I enjoy this site it’s worth enjoying when relaxing.

Great customer service

Best online casino to play

Très bon jeu

Love this casino I just want them to bring the real time gaming platform back

So far I like it I guess.

Very good , very nice casino