Riverparkaquatics Opiniões 

36
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just ordered and received some fish from Riverparkaquatics and so pleased with the service from start to finish and also with the fish quality. Would definitely retrun with future requirements. Many... Ver mais

Classificada 4 em 5 estrelas

I ordered six nerite snails, they arrived dead. I have twice contacted River park Aquatics regarding this and they haven't even given me the courtesy of a reply. Received a full refund.

Classificada 1 em 5 estrelas

Ordered on the 28 Aug 2026 , No Email To Discuss Dispatch . Possibly bank holiday back log? But nothing on the website to suggest delays . Will give a call tomorrow and see if they answer , if not wil... Ver mais

Classificada 5 em 5 estrelas

I have brought fish several times from these guys. Everything from discus too mollies, not for the same tanks. Everything's, been great. Choice, price, communication, quality, delivery iv nothing bu... Ver mais

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3,5

Aceitável

TrustScore: 3.5 em 5

36 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde em 48 horas

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3,5

Todas as opiniões

(36)

28 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

First experience with this company

As one who has been in the aquatic business for 60 years. On the internet riverpark aquatic is one of the best. The fish arrived on time in good condition. One fish did die in transit due to being court in the folds of the bag. An refund was offered as soon as I got in touch .
This GIVES a first class service

6 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

First and last order with them

First and last order with them. I ordered 3 shrimps, one of them arrived half alive and died shortly after. I contacted them immediately by phone and email. Two weeks passed and still no response. I won’t buy from them again. Very bad service and bad experience. Not recommended

11 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have brought fish several times from…

I have brought fish several times from these guys. Everything from discus too mollies, not for the same tanks. Everything's, been great.
Choice, price, communication, quality, delivery iv nothing but positives. Also very helpful, all my questions and more answered, all endured a positive experience. Good fish too, no surprises, all the fish doing very well. I brought some great discus, lovely good quality fish.
Thankyou

16 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I wish I had read about the 1 star…

I wish I had read about the 1 star reviews before I ordered my tropical fish. Received order confirmation at the weekend but have not received any information about shipping. This is unusual, Usually when I order fish online I would receive a shipping email within 24 hours. I could not choose a day. I have emailed and messaged today which I hope will resolve the situation but if not I will need to contact my bank. Have received an email back so will wait and see.

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Healthy active fish

Just received my £190 order of Rummy Nose Tetras, Pencilfish and Clown Loaches from Riverpark Aquatics and I’m completely satisfied

Every single fish arrived in perfect health – zero DOA, zero stress, and all of them are already schooling, exploring, and showing colors on day one. The rummy noses are flashing bright red like they’ve been in my tank for months, the torpedo barbs are looking vibrant, and the clown loaches are already out and about being their playful selves

Packing was impeccable: double-bagged, heat packs still warm

Communication throughout the whole process was fantastic – quick replies, honest stock numbers and they changed the fish that weren't compatible with my current stock. They also waited until there was good weather conditions to minimise fish stress and loss

Price was very fair, and the quality is noticeable These are clearly well-quarantined, properly fed fish.

Riverpark Aquatics has set a good bar. I’ll rarely risk buying delicate fish anywhere else. Thank you so much
My 300 ltr community tank just came to life!
Highly recommend!

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Place is amazing bit slow on emailing…

Place is amazing bit slow on emailing back but maybe buisy.i bought two we fish they were also nxt day delivery... honestly all the credit in the world to all the staff.they need 100 stars everytime coz we fishies are so high a quality standard THANKYOU fish are beautiful I will be bk in touch very soon all the best to everyone who works in the place for buisy time with xmas nxt all the best for 2026 to everyone...

25 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bunch of Liars

They are scam-mming, already have evidence of Dead livestock, provided screenshots, owner kept turning off my calls and refused to help

will be Disputing Whole Transaction on Bank, see you in battle

25 de novembro de 2025
Opinião espontânea
logótipo da Riverparkaquatics

Resposta da Riverparkaquatics

The buyer initially received an order of 15 snails. We had no direct communication, only a PayPal claim as soon as the order arrived claiming they were all dead. We asked the buyer to send the dead snails back to us through the claim, once we received them and confirmed they were dead we could refund. The buyer then sent us a parcel which contained items that were not from the order and had no significance to the claim. We added photos of the items sent to us onto the claim, and explained to paypal they were not our items and the buyer was attempting fraudulent behaviour, hoping that by returning any items in the parcel would get them the refund. Paypal denied them the refund because of this. The buyer phoned up looking for their money back and claimed it was only 5 of them that were actually dead now, not the original 15, and this is roughly 7 weeks after they arrived so we have absolutely no way to confirm they were not alive on arrival now.

Classificada 5 em 5 estrelas

This is the best online aquatic shop

This is the best online aquatic shop. I have placed several orders with them, and have always received young healthy fish. The owner Daniel is very helpful and has an excellent knowledge of his products. The fish always arrive next day, and are superbly packed, well worth the £20 shipping fee. Even with the shipping fee, the fish work out cheaper, than my local Maidenhead aquatics. Well done Daniel and your team!

2 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good

Im
Think good experience I buy 9 discus fish about few months a goo looks great 2 is dead’s but still is ok .
But 4 stars because communications with River park is so poor no response email and you can’t choice colour of fish if you buy online . That all I’m happy and we will back

15 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This has been my second experience…

This has been my second experience buying fish off them, and I wouldn’t recommend it, I got 3 betta’s that ended up with some sort of disease, I spend a fortune treating them for all sorts to them die as well as kill most of ma other fish in the process. This time it was Cory’s after only 24 hours I’ve lost one and think I’m starting to lose another. I dread to think how many I will have left out what I’ve bought. I was stupit enough thinking it was a one off what happened the first time round but nope, defo would not buy tropical fish from them again. I dnt think they treat the water properly. In my eyes they should be closed down as obviously they dnt know what they are doing

14 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Riverpark Aquatics – True Amatitlania nanolutea

I recently purchased a group of Amatitlania nanolutea from Riverpark Aquatics and was genuinely impressed from start to finish. The fish arrived in excellent health, with vivid colouration, clear species-typical traits, and zero signs of hybridisation — which is sadly becoming harder to find these days.

Packaging was robust and clearly marked, and delivery was prompt. Communication throughout was reassuring. It’s obvious Riverpark takes pride in sourcing and supplying fish of high quality and true lineage.

If you’re looking for properly identified Central American cichlids — especially rare or lesser-kept species — I wouldn’t hesitate to recommend Riverpark Aquatics. One of the few online retailers I trust to get it right.

19 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered 4 snails was sent ordered…

I ordered 4 snails was sent ordered confirmation and a tracking number. 4 days later I still haven't received the snails and when I put the tracking number into Royal mail it says they're still waiting for the company to send the package. I've sent an email and message riverpark aquatics through there website but I haven't received a response. The best part is I keep getting an email from them asking me to complete and order for some shrimp I was looking at. Sadly my experience has been very poor. I've now purchased the snails from another company.

3 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

Writing this review after having the fish in the tank for 4 days. All the fish are healthy, active and full of colour.

Delivery arrived the next morning no issues. I was surprised and impressed that all the cichlids I ordered were individually packaged.

It was my first time ordering fish online and from River park. Would definitely recommend and order again!

14 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not super impressed with Riverpark…

Not super impressed with Riverpark Aquatics to be honest. I ordered £44 worth of snails from them for my natural aquarium. To be fair they were very well packaged and delivered promptly but they were dead. I drip acclimatised them as required before adding them to the tank and none of them bar one, had moved in 2 weeks, the internal parts of the snails are oozing out which means they are dead and decomposing. I've contacted Riverpark twice about the issue with no reply or acknowledgment.....needless to say I will not be using them again nor recommending them...

3 de fevereiro de 2025
Opinião espontânea

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