⚠️ SCAM COMPANY – Avoid at All Costs! I ordered a specific dress from Rivacoco, and they sent me a completely different, cheap-looking, strapless dress that has nothing to do with what I orde... Ver mais
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Awful. Poorly made pieces that prove impossible to return amidst the most confusing set of ‘ instructions ‘ and restrictions. STILL waiting on my $ to be returned but doubt I will ever see the money a... Ver mais
A empresa respondeu
I bought a dress in Rivacoco online site and already passed more than 1 month and didn't receive yet. It is not possible to track the product, when I write emails to them , they do not share any expec... Ver mais
Terrible experience – avoid ordering! I placed an order for a swimsuit on July 16, choosing standard shipping (8–12 working days). As of today, my order still hasn’t even shipped. When I conta... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Riviera Coco is making waves, so if you aren’t already familiar with our lifestyle brand, it’s only a matter of time. Our looks are effortlessly glamorous and sexy, resonating with our global clientele who post selfies everywhere from Ibiza to Tahiti with the hashtag #RivieraCoco. www.rivieracoco.com
Informações de contacto
Estados Unidos da América
- paradise@rivieracoco.com
- rivieracoco.com
1,2
Muito mau
89 opiniões
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AVOID Riviera Coco
Ordered two bikinis from Riviera Coco. On the Facebook ad they looked lovely but in reality they are made from the cheapest material you could find and are really poorly made. Nothing like the photos. They look like they have been made by a child. They came from China in a package with no delivery note, looking like they had been bought secondhand from eBay.
The first one I tried it on, the clasp came off in my hand. The second is so small i wouldn't get it on and so poorly sewn you couldn't wear it. I wrote to them with photos and they said I could return but would have to pay own postage to Canada and would have to pay a restocking fee which I find disgusting. I would not recommend you use this company and suspect the good reviews on here to be fake. Cannot imagine anyone being satisfied
18 de agosto de 2017
Opinião espontânea
Resposta da Riviera Coco
Hi Lisa, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered! We also offer a simple return/refund process to all customers. We're happy to offer you a personal coupon valid on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. Note that all product listings are verified for accuracy and that we can confirm that listings DO match what customers receive... We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)
I ordered a swimsuit and what came …
I ordered a swimsuit and what came would only fit a small child. I am 5'8", 135 lbs, UK size 10 and ordered a size L to make sure it wouldn't be too tight. Hate tight swim lines! The straps wouldn't even fit over my shoulders it was so short in the torso. They offered me to pay for shipping to return and be charged a £8.50 restocking fee. They sent me a faulty product - they should just refund my money!
17 de agosto de 2017
Opinião espontânea
Resposta da Riviera Coco
Hi Ashley, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered, if there is any sizing error, this is on us! We also offer a simple return/refund process to all customers. We're happy to offer you a personal coupon valid on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)
I ordered a bikini and a swim suit from …
I ordered a bikini and a swim suit from Riviera Coco and was wowed by the quality when they arrived, Very fast!!!. The color, fabric and cut were as Described. They have a good customer support system and there customer services is the best
5 de agosto de 2017
Opinião espontânea
Resposta da Riviera Coco
We love you thank you so much! We have a coupon waiting for you for Black Friday!!!
Riviera Coco
awesome so very peaceful working with …
it was awesome working with you people, Good quality clothes, and products absolutely loved it. Excellent service and I got what I ordered.
tho this was my first time of shopping online i was afraid i am going to get scammed but Riviera Coco make me have more confidence in shopping online, with there timely delivery very excellent product there customer service is okay the product are as the picture i really recommend this company to everyone
thanks!!!!!
3 de agosto de 2017
Opinião espontânea
Resposta da Riviera Coco
We love you thank you so much! We have a coupon waiting for you for Black Friday!!!
Riviera Coco
Appalling fit and customer service
I ordered a bikini and a swim suit from Riviera Coco and was shocked by the poor quality when they arrived. The colour, fabric and cut were cheap, unlike the adverts and warped. As a result they didn't fit. When I contacted customer services they asked me to send photos of me wearing the items with a tape measure on-hand to prove that they did not fit. I declined and repeated that I just wanted a return address upon which my messages were no longer opened in Messenger and any further attempts from me to send were labelled 'sending failed'.
25 de julho de 2017
Opinião espontânea
Resposta da Riviera Coco
Hi Miranda, we're sorry to hear about your experience. As you can see in store policies, that you have accepted at checkout, we guarantee quality and sizing. So you are covered, if there is any sizing error, this is on us! We also offer a simple return/refund process to all customers. It is also clearly stated in the return form that our agents will never ask about body pictures. We ask pictures of the products, to confirm the nature of defects and to improve quality. We're happy to offer you a personal coupon of 50% OFF on the whole store if you'd like to reconsider. We're truly sorry to hear about what happened, you can always return products if you are unsatisfied, and we will be happy to issue a gift card or a refund, at your discretion. We stick to delivering trendy and sexy beachwear to our beloved customers all over the planet :)
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