Great website which is full of information. Before i ordered it was made clear that the battery I wanted was on back order so no nasty surprises there. The free half hour design chat was excellent and... Ver mais
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Leia as opiniões dos outros
Managed to successfully change our insipid 95 ah lead acid leisure battery with a super 460 ah Roamer battery with limited hassle. Battery has made such a difference to the usability of our van- no mo... Ver mais
I'm Cécile Haudebourg, founder of Vanpuravida Ltd, where we turn vans into handcrafted, off-grid dream machines. We first discovered Roamer Batteries about seven years ago when we were tackling... Ver mais
I first encountered Roamer when I purchased my first VW T6.1 campervan. The conversion company used a 200Ah generation 1 battery which performed perfectly. A couple of years later I discovered Ce... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are the ultimate off-grid adventure partner. Light, compact, reliable & more powerful than ever before. Imagine a battery with the power to run any domestic appliance; the capacity to see out the most extreme adventure; and the reliability to outlive the vehicle it’s installed in - all managed through a smartphone app that quite literally puts the power in your hands. Say hello to Roamer - your new LiFePO4 leisure batteries for campervans, marine vehicles, and off-grid living. We’re a battery company started by adventurers with an unquenchable thirst for off-grid living. After 10 years of van life escapades, we realised something: What we wanted in a battery didn’t exist. So we created our own. Roamer is the result of needing longer-lasting, better-performing, and best-quality batteries that gets us out there - and lets us stay out there - for longer. Get ready for less wondering and more wandering. Know your power with the all-new Roamer BMS App - the ultimate wingman for uninterrupted adventure. It’s easy to use, connects via Bluetooth, and lets you track and monitor the status of your battery from the comfort of your van, boat, or home. Real-time feedback at your fingertips.
Informações de contacto
Duke Studios, LS10 1HD, Leeds, Reino Unido
- (+44) 113 8878335
- hello@roamer.com
- roamer.com
4,9
Excelente
237 opiniões
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Great service always there when you…
Great service always there when you have a question Steve and his team are there to help, as a business to business this support is great.
Keep up the great work.
James from Electrimech Power Services Ltd
17 de abril de 2024
Resposta da Roamer
Thanks James, a pleasure working with you
Very efficient and friendly service
So far, everything has been very well organised and efficient. Very impressed with the team at Roamer, who have also planned our system and provided a kit list. We've taken delivery of the electrical system for our van conversion, which will be fitted in due course.
19 de abril de 2024
Resposta da Roamer
Thanks Jayne! Good luck with the next stage, we're here if and when you need us :-)
Early days2 purchased batteries proceeding…
2 purchased batteries proceeding through infancy without incident to date.
15 de abril de 2024
Resposta da Roamer
Thanks Dave, hopefully everything continues working well for you but please get in touch if you need anything
A British company at the top of their…
A British company at the top of their game, with Rolls Royce customer service.
16 de abril de 2024
Resposta da Roamer
Huge compliment, thanks Graham!
Happy Campervaner.
From start to finish (and hopefully ongoing support) I've had fantastic response from Roamer, from initial enquiry about a battery to them supplying all my victron equipment which allows me to be gas free and totally off grid, thank you all at Roamer.
8 de maio de 2024
Resposta da Roamer
Thanks Matt, glad we could help you out
Truly amazing company and real…
Truly amazing company and real innovators of the industry
Technical knowledge and support is unprecedented
The only choice for off grid solutions
2 de abril de 2024
Resposta da Roamer
Fantastic feedback, thanks Andrew!
Great batteries and friendly advice
We returned to Roamer for build advice, having had one of their batteries, which we have been really happy with even after a cell died and they replaced it straight away.
The full install advice has been great so far, simple call, open advice and lots of helpful emails back and forth to get to the full answer and their advice for what we need. Totally recommend.
2 de abril de 2024
Resposta da Roamer
Thanks Adam. Glad you like our system design service and thanks for coming back to Roamer!
Poor service
I ordered during the January promotion and received a confirmation which mentioned express delivery. What it didn’t mention was that the battery hadn’t yet been made and delivery from China would take two months.
I think that’s misleading and the delay was very unhelpful.
26 de março de 2024
Resposta da Roamer
This is disappointing to see. We occasionally go out of stock on certain products, and when this happens we allow customers to place backorders so that they can be delivered when new stock arrives. It is clearly stated as part of the online process when placing an order that it is a backorder, both on the product page and on the checkout page. An estimated delivery date is also provided. 2 months is an unusually long wait however, and I apologise you had to wait so long. I can see that you've been in touch since receiving the battery for setup advice, and that this is also your second purchase from Roamer. Delivery time aside, hopefully you are happy with the overall service and quality of the products from Roamer. And of course, if you ever need any extra help our UK based support team is available by phone, email and live chat. Thanks
Resposta da Roamer
Thanks for being a brilliant customer :-)
Lovely company to deal with!
Nice when you come across a company who really cares about what they're doing! I've been in touch with them for various bits of advice regarding choice and installation of my Roamer battery, and without fail, everyone has been really friendly and helpful, willing to spend the time regardless of how seemingly trivial the question is.
19 de março de 2024
Resposta da Roamer
Ah thats great to hear, thanks for the feedback. We really do love what we do at Roamer and always happy to chat and help out when we can
Roamer
The battery is really good and i would recommend, the after sales is very good and very helpful plus a very quick response to questions and help
15 de março de 2024
Opinião espontânea
Resposta da Roamer
Thankyou
Second time buying from Roamer
Second time buying from Roamer. Swift, informative and helpful reply to my prepurchase enquiry. Simple transaction. Great communication throughout the period between buying and delivery. Everything just as advertised. Extremely pleased.
28 de fevereiro de 2024
Resposta da Roamer
Great feedback thanks, let us know if theres anything else you need
Top class service from Roamer
Excellent service from the team at Roamer, from the timely answering of questions prior to purchase, to delivery and follow up support after installation.
27 de fevereiro de 2024
Resposta da Roamer
Thanks Philip
Batteries are great value for the…
Batteries are great value for the quality. Service and communication were excellent.
23 de fevereiro de 2024
Resposta da Roamer
Thanks!
Resposta da Roamer
Thanks
The new trade checkout is easy to use.
13 de fevereiro de 2024
Resposta da Roamer
Thanks Tara. We try to make everything as simple as possible, glad you like the new trade portal!
Resposta da Roamer
Fab to hear! Thank you Jane.
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