Roamer Opiniões 237

Excellent follow up and communication

There was difficulty getting my order shipped but the team worked with me to get the order shipped through an alternative courier. Item is exactly as described and follow up on one technical query was prompt.

I'm new at this off grid Technology & been looking for about a year googling none stop Roamer was the company that kept coming back very friendly I now have two Roamer 12 v lithium batteries from the start keep asking questions they so so helpful and the Tech man Elliott helped me out I kept contacting him over and over he was so patient with me

Very good customer service,
The batteries are excellent, I have only been testing my 230S MART3 230ha battery for a
few weeks, but the results are very promising.
I ran our oil fired central heating system which is also our water heater for 12 hours during the night pending a threatened power cut, (which never happened), through a 3000 w Inverter, the battery still had 55% charge 12 hours later. The heating was set to 17 degrees during the night with an outside temperature of - minus 6 degrees.
I have purchased a 320SMART3 which I will install in the next few weeks.
The 230S MART3 230ha battery is connected to 2 400w solar panels, a Victron MPPT 100/50 solar controller and a 3000w inverter to run off grid, as we do have quite a lot of power cuts.
The 320SMART3 battery will be connected to a duplicate system as the 230S MART3, connected to 2 400w solar panels, a Victron MPPT 100/50 solar controller and a 3000w inverter to run off grid.
I know not the most efficient way to connect things but,
I purchased all my part over the last 18 months in bits, while learning about solar systems.
If I had known about Roamer before I started my journey, I would have taken their advice.
Friendly helpful staff.

Fantastic product does exactly what it says on the tin and the customer service is second to none. What a pleasure doing business with Roamer battery's.
You will not be disappointed.

Roamer very helpful in arranging dispatch ASAP to Inverness where local courier collected and delivered next day to me on Isle of Harris for just £13. Gave me time to fit into new motorhome before departure to mainland Europe a few days later.
Easily fitted under seat in Fiat Ducato with minor modification to securely hold in place.
Been on the road now for 4 weeks and battery is performing beyond all expectations without any electrical hook-up.

So helpful from start to finish. Bought a battery and received a free design with video call to discuss. Several emails back and forth with me asking questions and a telephone call with Steve to finalise the deal. Not pushy, Steve even suggested buying the solar panels from elsewhere due to my requirements. What a fantastic service - thank you!

Roamer leads the pack with their product, and when you couple that with their customer service, it amazes me that people buy elsewhere.

Are they the cheapest? No, but they aren't far off! Plus, look at what you are getting over any other offering: An honest UK-based company with UK employees manufacturing a UK product, a 10-year UK warranty, unlimited customer support and, on top of all that, you get a free electrical system consultation.

I purchased my batteries from Roamer and used the free consultation with Alex to better understand my van's needs. I was so impressed with his knowledge and Roamers Customer Service that I knew they were best placed to provide the entire system, which they have in record time over Christmas.

Honestly, forget Renogy, Fogstar or anyone else (I've used them both before, but never again). If you value domestic experts with can-do, positive attitudes who genuinely want to help you, then look no further, you've found the holy grail of van electrical companies.

Great advice from Chris,informative, patient and helped me purchase my roamer and then in addition i bought an extra item,kept up to date on delivery as was on back order.
Great service ,great product,thanks Roamer team.

Good company local to me, helpful over the phone and in person when visiting to collect my batteries. Looking at reviews the battery is well regarded with users and having now charged my 2 they are identical in charge values and discharge equally too. Just needing someone with the knowledge to install into my Mastervolt system now.

Had to wait for batteries as out of stock, but once in they where sent out quite quickly. Have not had chance to use these so far but have been assured by several people that these are a top quality item.

Excellent product with matching customer service and aftercare.

I went for their consultation /design service, which was very helpful. So far, I've only bought a battery on their black Friday deals, but will be buying the rest of the kit from them over the next few months.
Very helpful, friendly and no pressure.

Great product and even better pre sales and after sales communication, always there to help and advise.

Roamer have been very helpful with their advice and have great customer service. I am yet to call for my electrical design session as I have not fitted my new battery in my van as yet.

Got hear quickly so could stay in my van over Xmas 🎄

They honoured the warranty and put right the issue swiftly and at no cost to me with a previous battery. I was happy to purchase a second battery from them.

Great communication, very helpful in all aspects. Prompt delivery and great after sales

Great service, delivery arranged personally via phone after purchase, nice touch.

Great product, really well made: You can see the quality and attention to detail.
Great company to deal with too.

I ordered the 460ah battery which was a preorder so i had to wait for it, when it was due delivery I got given a date and rough time and the driver also called me when he was nearby so I could pop home to sign for it which was so handy! I also received a electrical design where I was given a full schematic and quote, which was not pushed on me. I have had alot of questions regarding my design and the response has been fantastic! super fast and helpful. I cant recommend Roamer enough!