Nancie Henderson was outstanding during one of the toughest transactions I’ve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... Ver mais
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Leia as opiniões dos outros
Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... Ver mais
I dealt with several different agents/departments online through emails from beginning to end. My experience was very positive and quite simple. Everyone seemed to be very knowledgeable and pleasant... Ver mais
The convenience of Rocket close was nice. The down side was waiting until the last few days before the closing date to finish all of the documents. The last minute details caused a lot of stress as... Ver mais
Informações sobre a empresa
Escrito pela empresa
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Informações de contacto
Estados Unidos da América
- rocketclose.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 31% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All of the identity questions were…
All of the identity questions were related to my sons information, therefor someone had to come out in person. Other than that everything went well.
First I want to say the people are very…
First I want to say the people are very friendly. But, it seemed disorganized. We ended up not closing the numbers for final kept changing. What was given to me and my sister were both very different. We asked for clarification a few times and then never got an explanation for the numbers. The loan amount was reduced by $12k but my payments stayed the same. The gift of equity amount didn’t change based on a new appraisal value which also didn’t seem right.
The process was excellent
The process was excellent, a little confusing at times, but it all worked out. Too bad the homeowners didn’t tell us the well was dry.
From Sale To Close Made Easy
I dealt with several different agents/departments online through emails from beginning to end. My experience was very positive and quite simple. Everyone seemed to be very knowledgeable and pleasant. I liked how there were different steps along the way to closing and that Rocket had everything organized.
It was a very simple step by step…
It was a very simple step by step guided process.
Very helpful and patient answered any…
Very helpful and patient answered any and all questions
Helpful supportive staff
Some employees did great helping with…
Some employees did great helping with the project and some did not do so well
Terrific experience
Eddy Harvey is the only reason that I considered Rocket Mortgage. And he exceeded my very high expectations. He conducted himself with a perfect combination of kindness, professionalism, and patience.
Jan Wilcox was very patient and incredibly accommodating. She’s stuck with me while I had Internet problems and then IP address problems, etc. etc.. She was never condescending or impatient.
Expedience
For a better experience, God Rocket .
Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we ended up with Rocket & we are so greatful that we did. With Rocket Mortgage, it was a great experience as buying your first home should be. And they even worked with us to help consolidate our debt so that we get off on the right foot. Thank you Rocket Mortgage
Went smooth and quick
My experience
The whole experience was very professional , everyone was very helpful every question was answered . Thanks again !
Very easy close
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