Nancie Henderson was outstanding during one of the toughest transactions I’ve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... Ver mais
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Leia as opiniões dos outros
Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... Ver mais
I dealt with several different agents/departments online through emails from beginning to end. My experience was very positive and quite simple. Everyone seemed to be very knowledgeable and pleasant... Ver mais
The convenience of Rocket close was nice. The down side was waiting until the last few days before the closing date to finish all of the documents. The last minute details caused a lot of stress as... Ver mais
Informações sobre a empresa
Escrito pela empresa
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Informações de contacto
Estados Unidos da América
- rocketclose.com
Pede aos clientes que escrevam opiniões
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Respondeu a 31% das suas opiniões negativas
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Everything went so smoothly and kind.
Everything went so smoothly and kind.
Sincerely, Wilma Mayes
Ease in getting through the process
The process was seamless
The process was seamless. The people were helpful, kind and always in touch. Being the seller living out of state from the house i was selling it was an amazing experience. Thanks to all!!
on line easy and good communicaiton
The closing agent was very polite
The closing agent was very polite, personable, and most important patent with my wife and I. A+ job!
Tech didn't work well
Tech didn't work well. Tech support got us back on right track. Notary was also annoying with her video requirements. Should handle notary in person for reliability.
Closing person did not have any copies…
Closing person did not have any copies for me I was told by rocket he would have copies for everything he had me sign
Everything was super simple and painless
Everything was super simple and painless
You worked you magic and both parties…
You worked you magic and both parties ended up owning $0 , Notary Marion Sanders was Fantastic , what a Great Guy , I will use him every time . Thanks
Gift of Equity
I want my son who needs the most need get the house they are staying now, but do not have a down payment to get it as it still have a mortgage. I needed the money too, to pay off the family plots I bought so they do not have to worry as much when these things are needed. Mr Celentano suggested the gift of equity. All of the staff who helped us were all so efficient and knowledgeable.
I have sold a few houses over time and…
I have sold a few houses over time and while Rocket close seemed to look like they had it all together there were items that fell to the back burner that I as the seller had to get done. They didn't coordinate the close out billing for water, sewer and trash with the borough. They missed scheduling a final inspection with the borough. All things that in my past transactions with other closing agents went through with out my oversight. They were not able to execute a 1031 exchange, which became a non point of contention as I decided to just cash out and pay capital gains taxes. The agents I spoke to were courteous and helpful.
People were great I’m not a computer…
People were great I’m not a computer person and they walked me through the prossess thank you so much and have a blessed day
First time purchaser
The agents who helped me get my first home purchase process started were wonderful, the closing specialist assigned to my case was also wonderful. My application process was easy and fast. The notary they sent to my new home address was very unprofessional and unprepared. The morning of my close she was scheduled to be there at 9AM she called and told me she never accepted through email and she lived an hour away did I still want to do this today. THEN she got to my residence 2 hours after the appointment was scheduled (11AM) and we gave her our identifications, signed her notary book, she then pulled out the paperwork, and it wasn’t the correct paperwork not even my name or loan entirely. She then had to leave to go print the correct paperwork, came back almost an hour later to close on my first home. Complained that she had to spend her own 140 dollars to print my paperwork at staples. She then started just handing papers to sign, no disclosures or explanation of what they were. Horrible notary republic. Not even a congratulations was given on my exciting day. Very unsatisfied with my experience as a first time home buyer on my final closing day.
My review is for the notary republic working for rocket, all the other team members assigned to my loan were wonderful!
I was amazed how efficient the process…
I was amazed how efficient the process was and how much help there was a long the way.
Delays on Rocket end in regards to home…
Delays on Rocket end in regards to home appraisal. Multiple times we had to point out and request corrections to loan paperwork. Same types of issues raised multiple times.
Great experience
The rocket mortgage employee was friendly and explained everything very well! He called to when he said he would in the process of the loan. He checked in to explain the status and asked if I had any questions.
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