RockMerch.com Opiniões 532

TrustScore: 3 em 5

3,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais

Classificada 5 em 5 estrelas

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de discos

Sobre RockMerch.com

Escrito pela empresa

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.

We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘

Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.

Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.

We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

532 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Don’t waste your money or time dealing…

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured and claim the carrier lost the package.

Stay far away from these guys !!!!

13 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered two shirts but got none…

I ordered two shirts I received nothing. I didn’t know it was coming from outside the US. I contacted their customer service and they said it was delivered and refused to reply any longer. A total rip-off. I should’ve known better than to buy bootleg merch

13 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Never again… Parcel got lost

Never again… Parcel got lost, no response… started PayPal Case… another Package was shipped but Items I ordered were missing… still try to get my payment refunded nearly three month later.

30 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

"Awful" only begins to describe my experience with this "company"

Easier to just provide the text of the latest email I sent to this "company"...and reading their responses to other reviews from frustrated customers tells you all you need to know about this "company"...

Hello,
Is there anyone there who’s thinking of responding to my request for a refund? Perhaps you’re unaware that you don’t get to keep the money if you have no intention of shipping the product that money paid for…ordered almost 2 months ago…there is absolutely no credible reason that almost two months have passed since I made an order on your website and yet no action has been taken to fulfill the order..

If I don’t hear from someone in the next day or two I’ll just contact my credit card company, provide to them the details of this situation, and request the charge be removed from my account.

I recognize this may take some time but it’s not a life changing amount of money and taking weeks or months is just fine with me as long as your company is held accountable for your apathetic treatment of your customers and orders made in good faith…

Please advise…

3 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give this company ZERO…

If I could give this company ZERO stars, I sure would. The lack of customer care regarding getting back in a timely manner, no phone number to call, and NO shipping information on this site. Funny how the site is suddenly not available after making a purchase? Sounds like a scam to me. I purchased a tshirt, and it finally arrived after almost 20 days. When I open my order to see that it looks literally nothing like what I purchased online, the quality is horrific, and it is FAR from an authentic band T. Highly suggest NEVER making a purchase on this site. If I don't get a refund for returning this item after a week... oof. Beyond upset I purchased from this seller.

Since apparently, my order number on my review "Was not from rock merch," according to you guys, it sure was. Would you like proof of my package with your company name on it, or better yet, the confirmed email with the order number? I am extremely fed up with your customer service and lack of customer care. If you can respond to awful reviews, why is it you can't respond to emails?

21 de dezembro de 2024
Opinião espontânea
logótipo da RockMerch.com

Resposta da RockMerch.com

Hi Makenzie,

That experience you note seems awful but the order number is not from RockMerch.com. Please contact the appropriate seller.

Happy Holidays!

RockMerch

Classificada 1 em 5 estrelas

Website is not available

Website is not available; orders placed and paid for, but no confirmation of shipment. No customer service number to call.

10 de dezembro de 2024
Opinião espontânea
logótipo da RockMerch.com

Resposta da RockMerch.com

Please email store@rockmerch and we’ll get everything sorted out for you.

Happy Holidays from RockMerch!

Classificada 5 em 5 estrelas

Happy with my t-shirts!! 👍

Was able to easily locate shirts I wanted to buy. The shirts arrived and I am very happy with the size and quality of them.

22 de agosto de 2024
logótipo da RockMerch.com

Resposta da RockMerch.com

Hi Jim,

When our clients are happy, we're thrilled! Thank you for the review!

RockMerch

Classificada 5 em 5 estrelas

Nice quality

Everything arrived and met my expectations.Thank you, I will order again.

22 de agosto de 2024
logótipo da RockMerch.com

Resposta da RockMerch.com

Hi Marianne! Thank you for the review! You totally Rock!

RockMerch

Classificada 5 em 5 estrelas

Rockmerch Rocks!

The last thing I need is more tee shirts. But that won't stop me, and having Rockmerch around makes it way to easy. You guys have so many merch options, artists and styles. SO, thank you for indulging my addiction to tee shirts, much to my wife's chagrin. Keep rockin'!

22 de agosto de 2024
logótipo da RockMerch.com

Resposta da RockMerch.com

HI John,

You completely and absolutely Rock!

Seems like it's time to pick up a few shirts for your wife! :-))) 🤘

Classificada 5 em 5 estrelas

Highly recommend

My husband and I love the t-shirts! Great quality and fit true to size. Good pricing,too(I live in Canada) Will buy from here again!

16 de agosto de 2024
logótipo da RockMerch.com

Resposta da RockMerch.com

Thank you for the review. We are thrilled we could make you happy! You Rock!

Classificada 5 em 5 estrelas

Very good service

Very good service. If you buy T-Shirts then try and get “American Classics “ as IMHO they are the best.

18 de julho de 2024
logótipo da RockMerch.com

Resposta da RockMerch.com

Thank you Ewan for your awesome review. We agree and appreciate it!

RockMerch

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais