Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais
A empresa respondeu
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais
A empresa respondeu
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre RockMerch.com
Escrito pela empresa
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.
We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘
Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.
Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.
We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
Informações de contacto
Estados Unidos da América
- Store@RockMerch.com
- rockmerch.com
3,2
Aceitável
532 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I returned two shirts for larger size
I returned two shirts for larger size, didn’t get any credit for a long time so I disputed charge and then a few days later I finally get credit and then email stating credit revoked because I disputed charge. I called my bank and said the company will give me a credit if I canceled dispute which I did. My bank recharged me and reimbursed your company on January 29th. Customer service keeps telling me they didn’t get the money back and my bank showed me a statement stating that they sent money but customer keeps insisting they didn’t get it back. So I’m out two shirts and have to pay a charge on my credit card even though I don’t the merchandise. I wanted to reopen dispute but my bank won’t let me. Very disappointing experience. I’m NOT happy.
1 de janeiro de 2024
Resposta da RockMerch.com
Hi Arlene,
Your bank did approve your request on February 24th and that is why we cannot also issue you the store credit. Please review your bank statement and consider revising this review.
Best regards,
RockMerch 🤘
Resposta da RockMerch.com
Hi Loren!
Thank you so much for the review!
We appreciate it!
RockMerch 🤘
Great company would buy again!
7 de dezembro de 2023
Resposta da RockMerch.com
Hi John,
You are awesome to have taken the time to review us! You made our day!
RockMerch 🤘
It was Great!
6 de dezembro de 2023
Resposta da RockMerch.com
Hi Nicole,
Thank you very much for the review!
We appreciate it!
RockMerch 🤘
I bought this t-shirt for my granddaughter as a gift. She likes all the music I grew up listening to and she loved this shirt.
I bought this
6 de dezembro de 2023
Resposta da RockMerch.com
Hi Manuel,
We're thrilled that we could make you and your granddaughter happy! Nothing is better!
RockMerch 🤘
transit information
the communication was great until it came to transit information, otherwise I am happy
6 de dezembro de 2023
Resposta da RockMerch.com
Hi Rachael,
Thank you for your review! We appreciate it!
RockMerch 🤘
Resposta da RockMerch.com
Thank you Rich! You made our day!
RockMerch 🤘
The shirts I ordered weren't the best…
The shirts I ordered weren't the best of quality.
Definitely your merchandise is overpriced!
7 de dezembro de 2023
Resposta da RockMerch.com
Hi L.L.
We stand behind each and every order. Please email store@rockmerch.com so that we can make things right.
Thank you for being our customer!
RockMerch 🤘
Resposta da RockMerch.com
Hi Erin,
You are the best and we thank you for your review!
RockMerch 🤘
Buyer beware !!!The merchandise was…
Buyer beware !!!The merchandise was cheaply made, and there is no refunds
16 de novembro de 2023
Resposta da RockMerch.com
Hi Jill,
We’ll gladly make things right! Please just email store@rockmerch.com
Cheers!
RockMerch 🤘
Great transaction and exactly as…
Great transaction and exactly as advertised. Trusted seller and great selection of Rock merchandise
16 de novembro de 2023
Resposta da RockMerch.com
Hi Michael,
Thank you so much for your review. We sincerely appreciate it!
RockMerch 🤘
Scam Store
I purchased a single shirt from this company on January 11, 2024 and I haven’t gotten any updates of where it’s at. I’ve tried to reach out to them by their email several times, but no response from them. Might have to legally file something to get my money back.
22 de janeiro de 2024
Opinião espontânea
Resposta da RockMerch.com
Hi Aidan,
We have been emailing you. Please check your spam or junk folders,
You can be certain that we are taking excellent care of your order.
RockMerch
Great product and service!
This was my first shopping experience with RockMerch.com and everything went smooth as silk! Quality, price, and service were outstanding....wouldn't hesitate to do business with them again!
20 de novembro de 2023
Resposta da RockMerch.com
Hi Kevin,
You are the absolute best! Happy New Year to you friend and we'll see you on the site again soon!
Cheers!
RockMerch 🤘
The sizing was too generic
The sizing was too generic. I ordered 3 shirts in medium and all 3 shirts were actually of varying different sizes and fit. In fact, one t shirt size was so off I couldnt wear it at all and had to give it away
7 de novembro de 2023
Resposta da RockMerch.com
Hi Alvin,
Thank you for your review! We would be happy to assist you next time.
RockMerch 🤘
Three of the four shirts were good
Three of the four shirts were good. I ordered the same size for all of them but they are all different brands, so the fit is not consistent. but they did reach out to me right after this review and offered to exchange it, so I just bumped them up to 4 stars.
6 de novembro de 2023
Resposta da RockMerch.com
Hi Metal Head,
Thank you for your review! Please email contact@stevenewman.com if you would like to exchange the last shirt.
We appreciate it!
RockMerch 🤘
Great product and price
I’d been after this poster for years so excited to discover you stocked it at a reasonable price. Delivery overseas took an age but very happy overall
7 de novembro de 2023
Resposta da RockMerch.com
Hi Ian,
Thank you for your review and so happy you have the poster you have been looking for!
Have a very Happy New Year!
RockMerch 🤘
Great item & Greet transaction
2 de novembro de 2023
Resposta da RockMerch.com
Hi Jared,
You completely Rock!
Thank you for your review!
RockMerch 🤘
Resposta da RockMerch.com
Hi Chele,
Thank you for the review! We appreciate it!
RockMerch 🤘
Ordered a t shirt as a Christmas gift …. MISTAKE
Ordered a t shirt as a Christmas gift.
Arrived timely but basically very poor quality. I was very disappointed … not to mention that a Ladies Large was more like a Child Medium.
NOW I need to return and they are NOT responding to my emails.
Just now reading lots of poor reviews on this company. Wish I would’ve read BEFORE my purchase!
Please help me get this taken care of ……
5 de janeiro de 2024
Opinião espontânea
Resposta da RockMerch.com
Hi Faw,
We stand behind every order 100% so please email store@rockmerch.com and we'll get everything sorted out for you.
Thanks!
RockMerch
Requested a refund on a much too large…
Requested a refund on a much too large shirt and they agreed to give store credit. This never happened, though.
6 de novembro de 2023
Resposta da RockMerch.com
Hi Sarah,
Please verify your junk and spam filters and if you don't see the credit, please contact store@rockmerch.com.
Best regards.
RockMerch
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.