My loan officer Trevor doesn’t reply to me anymore and it’s like pulling teeth to get them to cancel my extended warranty The one time Trevor actually replied to me he asked me not to cancel my ex... Ver mais
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Leia as opiniões dos outros
Rock Solid Funding made buying a new camper easy. They pre approved me for financing on day 1 so no waiting and wondering. Trevor was great…kept me informed and answered all of my questions promptly.... Ver mais
Samantha and the team from Rock Solid Funding did an incredible job assisting me with the financing for my new Escape 23. They provided clear and concise guidance each step of the way throughout the p... Ver mais
A empresa respondeu
The communication was excellent, which we found very valuable in the process. Samantha assisted with any questions we had. And we asked many questions more than once lol Having Samantha as our agent... Ver mais
Informações sobre a empresa
Escrito pela empresa
Rock Solid Funding is a veteran-owned financial services provider dedicated to making your recreational dreams come true. Since 2008, we have specialized in financing trailers, RVs, boats, and powersports equipment for customers and dealerships across the nation. Our streamlined application process and exceptional customer service ensure a quick and hassle-free experience. Join thousands of satisfied customers who trust us to fund their adventures.
Informações de contacto
1706 Tennison Pkwy Suite 160, 76034, Colleyville, Estados Unidos da América
- 800-607-1108
- info@rocksolidfunding.com
- rocksolidfunding.com
4,5
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Id like to thank the staff at Rock…
Id like to thank the staff at Rock Solid funding especially Samantha Strahan for making my purchasing experience great she provided awesome customer service from start to finish in a timely professional manor id definitely do business with her and rock solid again
8 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for the great review! We're glad Samantha made your experience smooth and professional. We appreciate your business and look forward to working with you again!
Good communication
20 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for the kind words! We believe great communication makes all the difference, and we're happy to hear you felt well-supported every step of the way.
Great communication and hassle free !
16 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
We’re so glad you had a positive experience with our team’s communication. Keeping our customers informed and confident is always our top priority—thank you for choosing Rock Solid Funding!
Resposta da Rock Solid Funding
You are so welcome, thank you for choosing Rock Solid Funding!
Everything took place on my time
Everything took place on my time , no pressure. Easy paperwork.
14 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for the great feedback! We're glad the process felt easy and on your terms—exactly how it should be. We appreciate you choosing Rock Solid Funding!
Great Customer Service very please with…
Great Customer Service very please with Miranda Phillips service, thank you Rock Soild Funding. Process was Quick and Easy and Supper understandable
14 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thanks so much for the kind words! We're thrilled to hear Miranda provided such great service and that the process was quick and easy. We appreciate you choosing Rock Solid Funding!
Super easy transaction
Super easy transaction. Miranda was very helpful and informative. She responded to my questions ver quickly.
13 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for the great feedback! We're so glad to hear Miranda made the process easy and kept you well-informed. We appreciate you choosing Rock Solid Funding!
Need to improve communications
Getting open COMMUNICATIONS from this company would be greatly appreciated. Trying to get answers to questions, was like pulling teeth. Need to be more transparent with the contract, in regards to terms, fees, etc..... They don't divulge that info, until you are finalizing the loan. Yes, you can shut the whole program off, but then you are still stuck with a hard pull on your credit, lessening your chances of getting a loan elsewhere. Bottom Line - "Approach this company with caution".
8 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for your feedback. We're sorry to hear about your experience. We strive for transparency and want to clarify that all loan terms and fees are provided in the email you receive once your application is approved—before you sign anything. We understand how important clear communication is and are actively working to improve. If you're open to a conversation, we’d appreciate the chance to speak with you directly and address any remaining concerns.
Truly helpful during the process!
They were able to work with me every step of the way. Their communication really helped me to feel good about the process.
30 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you so much for your kind words! We're thrilled to hear our team’s communication made the process smooth and reassuring for you. We’re always here to support you every step of the way—enjoy your new adventure!
Britt went above and beyond for me
Britt went above and beyond for me. I highly recommend her. Thank you for your help and sorry for keeping you in late!
1 de maio de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thanks for the great feedback! We're so glad Britt was able to go above and beyond for you—she’s a star! No worries about the time—helping our customers is always worth it. Enjoy your new purchase!
Resposta da Rock Solid Funding
We’re thrilled to hear you had a great experience!
Great Service!
Representative was professional and the loan was handled quickly, within a few hours I was approved.
23 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for your great review! We're glad to hear that our representative provided professional service and that your loan was processed quickly and smoothly. We appreciate your business and are happy we could help make things easy for you!
Great at explaining things step by step…
Great at explaining things step by step because I hardly don’t how to do things on technology. Has plenty of patience. Great service.
26 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you so much for your kind words! We’re glad to hear that you felt supported every step of the way. Taking the time to explain things clearly and patiently is something we take pride in, and it's great to know it made a difference for you. We truly appreciate your feedback!
Was the quickest and easiest process I…
Was the quickest and easiest process I have ever experienced..
25 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for the great feedback! We're thrilled to hear that this was the quickest and easiest process you've experienced. Making things simple and efficient is what we aim for. We appreciate your business!
Resposta da Rock Solid Funding
Thank you for the great five star review!
Good Customer Service
I made mistakes filling out my paperwork and they were ready to help and fix the issue easily. Good communication and timely results.
23 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for taking the time to share your experience! We’re glad we could help quickly resolve the paperwork issues and keep everything on track. Clear communication and timely service are very important to us, and we’re happy to hear we delivered. We appreciate your business!
The Best Loan Officer
The process was extremely easy and user friendly! Sierra was extremely helpful and went out of her way to help me get my trailer when I planned. The dealership did not have the best communication, but Sierra was on top of things and helped get the process completed and I could not be more satisfied. I will definitely recommend Rock Solid to others.
18 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you for your feedback! We're so glad to hear that Sierra provided such outstanding support and helped make your experience smooth and successful. We truly appreciate your honesty about the communication issues, and we’re actively working to improve in that area. Your satisfaction means a lot to us, and we’re grateful for your recommendation. Enjoy your trailer!
Easy process
Ana at Rock Solid was great to deal with, made the process very easy. Communication was fast and clear. Thanks.
11 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and easy experience working with us. Clear communication and great service are what we strive for, and we're glad we could deliver.
Brittnie was extremely helpful and…
Brittnie was extremely helpful and walked me through the entire process.
11 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Hi Pedro, Thank you so much for your kind words! We're thrilled to hear that Brittnie was extremely helpful and guided you through the entire process. We’ll be sure to pass along your compliments to her—it’ll make her day! We're always here if you need anything in the future.
Miranda was very helpful and answered…
Miranda was very helpful and answered any questions I had during the process of buying my new trailer. 5 stars!
9 de abril de 2025
Opinião espontânea
Resposta da Rock Solid Funding
Thank you so much for your kind review! We're thrilled to hear that Miranda was able to assist you and answer all your questions during the process of buying your new trailer. Your 5-star feedback means a lot to us, and we truly appreciate your support. Enjoy your new trailer, and we look forward to assisting you again in the future!
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